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Makati Shangri-La Manila

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Makati Shangri-La Manila
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2,508 Reviews from our TripAdvisor Community

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Showing 2,297: English reviews
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Utrecht, The Netherlands
Reviewed 2 days ago NEWvia mobile

Spacious rooms, very good service. In room checkin. After a smooth pickup from the airport in a car with wifi I was greeted by hotelstaff and directly escorted to my room, where the checkin formalities were handled. Good breakfast as well! Expensive hotel but recommended!

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Helpful?
Thank Jan-WillemMalin
Reviewed 2 days ago NEW

when we wanted to check in they try to give us hard time, we made a simple mistak on the booking but they try to charge us more, not a good hotel. dont worth the price. two times try to get me for more money even after i called the supervisor and general manager. they might be 5 star hotle...

Review collected in partnership with shangri-la.com
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Thank roberteH8478CJ
Reviewed 2 days ago NEWvia mobile

The hotel is very old, the furniture is old, the menus are old, the price for rooms, food, drinks are extortionate and very very very expensive! If you play tennis, a one hour court booking is $100/hour. Now that's what I call daylight robbery!

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Helpful?
Thank AAtkinson2015
Sydney, Australia
Reviewed 2 days ago NEW

I booked a 5 night stay at the Shangrila for a wedding I was attending that was being held at the Shangrila La. I was staying with friends and family who were also attending the wedding and booked and paid for it 6 weeks in advance. On arrival and despite having a written confirmation, I was told that there was...

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Thank dp12017
Sydney, Australia
Reviewed 2 days ago NEW

We spent four nights at this hotel. We had originally booked a superior room, but upgraded to a suite upon checking in. The room was very spacious and tastefully furnished, with a nice view over Ayala and Makati Avenues. We enjoyed the breakfasts, which had an array of Filipino/Asian and western breakfast specialities. All of the staff were accommodating and...

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Helpful?
Thank FRG1959
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear FRG1959 Thank you for sharing your experience during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed our room facilities; buffet breakfast; central location and helpful staff. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best...

Las Pinas, Philippines
Reviewed 4 days ago NEW

Our "not-so-planned" staycation at Makati Shangri-la made us excited what's in store for us, and expected good service. But it did exceeded our expectations and we want to make sure that we will come back to experience excellent service and share it to our family and friends. Kuddos to the Makati Shangri-la Team. We,my Loved one and my Child enjoyed...

Review collected in partnership with shangri-la.com
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Helpful?
Thank karlakamlacustodio
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear karlakamlacustodio Thank you for sharing with us your memorable experience at Makati Shangri-La, Manila. I’m glad to know that we exceeded your expectations. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you, our valued guest. It...

Sydney, Australia
Reviewed 6 days ago NEW

I booked Shangri-la for an overnight stay and was happy with the accommodation as well as the service offered. The rooms are clean and the beds are well made. The view from the window is quite a sight for the makati night. I really enjoyed the live music at the sage bar. One thing would be appreciated is to have...

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Helpful?
Thank Vito G
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Vito G Thank you for sharing with us your experience at Makati Shangri-La, Manila. I am glad that you enjoyed our hotel facilities; music at Sage Bar and our central location. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our...

Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

I was staying at this hotel last week. Security was tight and hotel's service staffs were friendly and attentive, thumbs up!! 👍 My room was great, only the pillows were too soft for me. 😯 Location was fantastic, walking distance to Greenbelt Mall, Family Mart, Starbucks and many eateries. 👏👏

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1Thank MayeHan_DestinyC
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear MayeHan_DestinyC Thank you for your detailed review during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed our hotel facilities; friendly and helpful staff and central location. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best...

Seattle, Washington
Reviewed 6 days ago NEW

A year after our first visit, we returned to the Makati ShangriLa. It's a great location in Makati, near the Greenbelt and other malls, and the excellent Blackbird restaurant. Was surprised to see the additional airport-style security at the entrance, where you have to put purses and bags through x-ray. Maybe that's becoming the new standard in Manila, but it...

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Helpful?
Thank Seattle98101
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Seattle98101 Thank you for sharing your experience during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed our hotel facilities and services and central location. I sincerely apologize for the shortcomings in our restaurants. These issues will be discussed internally so we can further improve our service standards to valued guests as yourself. We hope there...

Istanbul, Turkey
Reviewed 1 week ago

our arrival time was in the evening so I taught better being taken by the hotel limousine instead of hustling with the taxi drives out of port which was a good decision hotel is the Makati region and very near to GREEN BELT mall where we have been there every night for chilling ,shopping and even massage at Green belt...

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Helpful?
Thank gurhan33
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear gurhan33, Thank you for your excellent and detailed review during your stay at Makati Shangri-La, Manila. I am glad that our Horizon Club and central location suited you well. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Circles Event Cafe
Circles Event Cafe
Cuisines: Japanese, Philippine, Sushi, Asian, Chinese, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $230 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Expedia, Travelocity, Hotwire, Hotels.com, Agoda, Orbitz, Booking.com, Cancelon, TripOnline SA, getaroom.com, Priceline and HotelQuickly so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila, Philippines
Hotel Style:
#2 Business Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#7 Spa Hotel in Makati
#7 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Makati Shangri-La Manila staff and other travellers.
12 questions
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Questions? Get answers from Makati Shangri-La Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to choose horizon club room”
gurhan33, 21 Apr 2017 | Read review
“higher floors are better”
Cavite1, 17 Apr 2017 | Read review
“There are only city views from hotel. Higher floors can avoid some of the noise from the street.”
  • Mini bar
Ben_Kuwait, 15 Apr 2017 | Read review
“Best foods”
, 12 Apr 2017 | Read review
“Book an Executive Room, located at the corners of the building. Better view, more floor area (best for kids!).”
  • Executive Rooms have more floor area, best for the little kiddos!
  • Executive Rooms have more floor area, best for the little kiddos!
rebeccamaryjustineo, 30 Mar 2017 | Read review
5 of 5