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Somerset Olympia Makati

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311 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Kuala Lumpur, Malaysia
Reviewed 10 November 2014

Flew to Manila for work for about 5 days. These are serviced apartments. Staff was extremely polite and spoke perfect English as well as thorough in their work. The breakfast offered was simply fantastic, the atmosphere and food were good. Location wise, it is located in the heart of the business district and only 8 minutes away from the landmark...

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Helpful?
Thank dreamingArtemis
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear dreamingArtemis, Thank you for sharing a heartwarming review of Somerset Olympia Makati. We are glad to hear about your compliments with regard to our staff, breakfast, location and overall pleasant experience. Your kind words will be shared with the team. Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. Once again, thank you...

Hong Kong, China
Reviewed 30 October 2014

Stayed here in a 2 bedroom suite. The place was clean and set up well. Staff during my weekend were courteous and fine. Breakfast was minimal and they also did not provide any airport transfer, as requested. I did have a complaint after my stay, as one of my companions had their credit card information stolen. The only time they...

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3Thank nishi381
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear nishi381, Thank you for taking the time to provide us with your online feedback. It is regretful to hear about your colleague's experience. As we are keen to provide our residents with a safe & comfortable living environment, we have done thorough checks of the guest transactions following your stay date November 2013 to determine the source of the...

Singapore, Singapore
Reviewed 1 October 2014

I have stayed in any Somerset / Citadines/ Ascott residences before. This one was a let down right from the booking time. The front desk was probably the worst. We sent three emails asking about hotel transfers from airport. They confirmed over phone when called but would not send an email confirmation. We had booked the rooms, well in advance....

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1Thank CEPUGAZH
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear CEPUGAZH, Thank you for taking the time to share your comments about Somerset Olympia Makati. I noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, I offer you my deepest apologies for not being able to provide an email confirmation of your transfer request. Having...

Sydney, Australia
Reviewed 30 September 2014 via mobile

We stayed in the two bedroom serviced apartment and couldn't have been happier. The rooms were clean, well maintained, exceedingly specious and had everything we needed. The beds were comfortable, 3 different choices on lounges depending on the type of chair you wanted to sit in and safes and bathrooms in both rooms. 3 separate air conditioning units (one for...

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Helpful?
Thank phoenixgirl81
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear phoenixgirl81, Thank you for taking the time to share your positive feedback of Somerset Olympia Makati. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in facilities, service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our...

Reviewed 8 September 2014

If you are looking for a comfortable place to stay in the Makati area, you won't go wrong with this place. This is more of a "serviced apartment" than a hotel but that doesn't make it a bad place. Of course, you won't get the pomp of the 5-star hotels like Manila Pen or Shangri-La, but this place will get...

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1Thank buwayahman
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Buwayahman, Thank you very much for your wonderful feedback and patronage at Somerset Olympia Makati. I am pleased that you enjoyed your stay with us and find that our services are to your expectations. On behalf of all the staff at Somerset Olympia Makati, we are honoured to have you as our resident. Rest assured that we shall continuously...

Reviewed 19 August 2014 via mobile

Despite the newly refurbished apartment, nothing impress me at all, apart that they have a great breakfast at old Swiss inn restaurant and courteous staff. Below are the list that gave me the bad experience: 1. Poor internet connection. You literally lost the connection post 10pm every night . Not to mention the low speed. 2. Water temperature in shower....

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Thank Tony C
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Tony C, Thank you very much for taking time to share your comments. We always appreciate the guests’ feedback of our property with an intention to continually improve our service. Thus, I am sorry to hear that you found some aspects of your stay disappointing. We have recently upgraded our equipment to provide better internet connection to our residents....

Reviewed 7 August 2014 via mobile

I trully enjoyed my stay here. Staffs and guards are very accomodating and friendly. They are always smiling and i can't help butbto smile back to them. One besroom suite is very spacious. There is a kitchen so u can cook ur food if u want. A walk- in closet. A living room and a shower room with bathtub. I...

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Thank Mamuro O
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Mamuro O, Thank you for your recent stay with us and your valued feedback. We are glad to hear that we have won you over as one of our many happy guests. Somerset Olympia Makati takes pride in a great variety of rooms that are quite spacious and cater all the needs. Our team strives to always focus on...

Jacksonville, Florida
Reviewed 11 July 2014

Stayed here while on a family vacation from December 2013/January 2014 for a family reunion and wedding. Overall, comfortable stay and within walking distance from the shopping malls and restaurants. We stayed in a King Suite on a comfortable bed, and had plenty of room for all of our luggage and balikbayan boxes, that was adjoined to a living area,...

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Thank 12eight07
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear 12eight07, It was a great pleasure having you stay at Somerset Olympia Makati. Thank you for taking the time to provide us with some very insightful feedback. I have noted your observations on the apartment wall, breakfast, laundromat appliances & facilities. Please be assured that I will coordinate these with the team. We will continue in our improvement efforts...

Manila, Philippines
Reviewed 29 June 2014

We stayed at Somerset for just over 2 months upon our arrival to Manila and had a generally good experience. The location by Ayala triangle suited us perfectly and the staff, anyone we met and dealt with, were fantastic and really made us feel welcome to the Philippines. Still, advertising the place as "newly renovated" might get you the wrong...

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2Thank Mr_Sigurdson
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Mr_Sigurdson, Thank you for taking the time to share your feedback of your recent stay with Somerset Olympia Makati. We're so glad that you recognized our team & convenient location despite not being the "newest" property on the block. With regards to the "servicing of elevators" and "cleaning of water tanks", this has been highlighted to our Engineering Manager...

Kochi (Cochin), India
Reviewed 21 June 2014 via mobile

I truly enjoyed my stay with Somerset, the staff is so friendly including the courteous security personnel. Excellent housekeeping service with flexibility of any time of the day. The front desk as we'll is more than willing to help so is the staff at restaurant. All waiters make you feel home with their smile and warm welcome as well as...

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2Thank RAJ P
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear RAJ P, Thank you very much for your wonderful feedback and patronage at Somerset Olympia Makati. I am pleased that you enjoyed your stay with us and find that our services are to your expectations. On behalf of all the staff at Somerset Olympia Makati, we are honoured to have you as our resident. Rest assured that we shall...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Makati City's central business district, Somerset Olympia Makati is ideal for executives and their families looking for work-life balance and an enriching lifestyle. The newly refurbished serviced residence is infused with warm hospitality and allows convenient proximity to major corporate offices, parks, lifestyle venues and cultural centres. It is right across the lush Ayala Triangle Park and situated within walking distance to Greenbelt Mall, Glorietta Mall and Ayala Museum. There's always a warm welcome awaiting you and your family - including your furry, four-legged companions at Somerset Olympia Makati. Our friendly staff are always on hand to extend assistance with local knowledge to help you settle in quickly. Somerset Olympia Makati is one of a premier collection of The Ascott Limited's serviced residences in over 80 cities in Asia Pacific, Europe and the Gulf region. A member of CapitaLand, it is the global leader in branded serviced residences, bringing you 30 years' experience in supporting travellers who work and live away from home. Because life is about living. ... more   less 

Additional Information about Somerset Olympia Makati

Address: No 7912 Makati Avenue, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $128 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Olympia Makati 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Somerset Olympia Makati Hotel Makati
Somerset Olympia Makati Metro Manila, Philippines
Hotel Style:
#14 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Olympia Makati staff and other travellers.
8 questions
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Questions? Get answers from Somerset Olympia Makati staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the opposite side of road are silent .Tower B good”
 of 5 bubbles Arulvicto, 21 Mar 2017 | Read review
“Be a member of Ascott Group online. It's free and gives you great discounts (10%-25% off!) which you can use at any Ascott property.”
 of 5 bubbles WanderNian, 4 Mar 2017 | Read review
“Ask a room thats facing Makati Avenue. ”
 of 5 bubbles rcmasin, 31 Jan 2017 | Read review
“Fresh fruits during arrival will be an added touch. ”
 of 5 bubbles elvirazm, 10 Dec 2016 | Read review
“Try and get either the 1 or 2 bedroom option, as the studios are narrow and cramped. Ask to move to a higher floor to avoid the street noise”
 of 5 bubbles johnpL9747ZR, 26 Nov 2016 | Read review
5 of 5