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One Pacific Place Serviced Residences

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One Pacific Place Serviced Residences
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358 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Stevenage, United Kingdom
Level Contributor
367 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 4 days ago NEW

Having traveled to the Philippines we needed to overnight in Manila to connect with our onward flight to Bohol. We could not have chosen a better place to stay. Situated within a short taxi ride from the airport, in what appeared to be a secure area, judging from all the high profile armed guards, including one at each entrance to... More 

Helpful?
Thank Escape-overseas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I wanted to share an experience I had with an EXCELLENT staff member, Merry, at the front desk. I was staying at the hotel for 2 weeks for business and working nights. Merry was helping me with an issue in my room, she was extremely attentive and when she found out that my curling iron was broken due to the... More 

Helpful?
1 Thank Kristen M
Manila
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

First off, great location. The hotel was easy to find and it's close to restaurants, parks and malls. The one bedroom I stayed in was spacious and it's got everything you need from cooking utensils to slippers. Too bad the room I got didn't have a bath tub (I expected a batch tub since it was mentioned in their website.... More 

Helpful?
Thank Vincent Q
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Vincent Q, Thank you for choosing us as a place to stay here at One Pacific Place Serviced Residences! We sincerely apologize for the disappointment you encountered during your stay, I have noted your comments regarding the bath tub in your review. Please note that your comfort and satisfaction is our utmost priority by ensuring all information is accordingly... More 

Quezon City, Philippines
Level Contributor
7 reviews
4 hotel reviews
Reviewed 25 October 2016 via mobile

I had the chance to stay at One Pacific Place once again, but this time for a business trip. What amazes me is that I got the same warmth and quality service from my last visit. Staff and crew are all so friendly :-) It's also quite notable that their breakfast buffet lineup has improved. All the more reason to... More 

Helpful?
Thank afrancine
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear afrancine, Thank you for your sharing with us your experience here at One Pacific Place Serviced Residences and for the excellent review. I am delighted to know that you had an amazing stay experience once again. Your notable comments and observations that gave us an outstanding impression from you "consistent" was truly an affirmation to continue in giving our... More 

Quezon City, Philippines
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016 via mobile

My family and I stayed here again last Aug. to celebrate my Dad's bday. It was an awesome stay and luckily we got upgraded thanks to the front office team. They were so accommodating and very keen on our request. We even plan a surprise for my dad and they even manage to help us with the surprise. Thanks to... More 

Helpful?
1 Thank Margaux17
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Margaux17, Thank you for choosing again to stay here at One Pacific Place Serviced Residences. I am glad that you had a wonderful stay with us again. It is with great joy and honor to have you as our frequent guest who enjoys and never fail to commend the excellent service we are providing to all our guest that... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 October 2016 via mobile

2 bedroom suite was spacious, clean and very comfortable. Complimentary breakfast was more than satisfactory. Walking distance to Ayala, Gil Puyat, Buendia. Good bang for your buck. Just take note that published rates are exclusive of tax so don't forget to factor that in. Will definitely come back soon.

Helpful?
Thank Heather S
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Heather S, Thank you for sharing with us your feedback during your stay at One Pacific Place Serviced Residences. I am glad that you had a very comfortable stay with us and that you appreciatively consider our guest rooms spacious and spotless, above satisfactory breakfast serving and our strategic location as well. I personally look forward to welcoming you... More 

Cebu Island, Philippines
Level Contributor
4 reviews
Reviewed 15 October 2016

We've stayed here last september together with my friends for our mini reunion. We had our last minute booking through the phone and Ms.Christine the front office agent who assisted us with our booking offers us a great promo deal and is very keen in listening to our request. Upon arriving at the hotel we were greeted with warm smiles... More 

Helpful?
Thank tessteylan0723
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear tessteylan0723, Thank you for taking time to write and post your Trip Advisor review of our property. We are very delighted to your review sent was about how you enjoyed the service we are providing here at One Pacific Place Serviced Residences. We appreciate your overall excellent review to which you highly noted your commendable service we have rendered... More 

Greater London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 October 2016 via mobile

I was so impressed by this hotel and its wonderful staff I'm writing my review before We have left We stayed here for a total of 5 nights and from the moment I stepped out of the taxi we were greeted with smiles by the friendly bell boys who really do go one step further in their manners and courtesy... More 

Helpful?
4 Thank Tony K
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Tony K, Thank you for your excellent feedback and for your recommendation here in trip advisor community. It was an honor to receive such wonderful response to our valued guest like you sir, I am very glad to know that you did really shared your experience during your stay as what you mention to me on the day of... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2016 via mobile

We've stayed here last August with my family for a staycation. Staffs are great and very polite. They were all accommodating specially front desk. Rooms are clean and very comfortable. Although One Pacific is located in Makati CBD, they have managed to make our stay peaceful and a home away from home. We would definitely come back here!

Helpful?
2 Thank candicechance
Ed D, Front Office - Officer in Charge at One Pacific Place Serviced Residences, responded to this review

Dear candicechance, Thank you for your excellent feedback. I am very delighted to note that you were able to have a peaceful stay and home away from home experiencing our personalized service same as well as our hotel room facilities. A must shared appreciation to our serviced team specially our receptionist. I will definitely share your kind words with my... More 

Essex, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016 via mobile

We stayed here for 4 days and was happy from the moment I arrived. Nice clean rooms well set up. It would have been nicer if the mini bar was restocked. We used the Resaurant/Cafe for breakfast and evening meal. Both meals were of good quality. The staff were friendly and helpful. Reception was more than helpful as they helppeod... More 

Helpful?
1 Thank Chriss3da
Ed D, Front Office Head Guest Services at One Pacific Place Serviced Residences, responded to this review

Dear Chriss3da, Thank you for your sharing with us your experience during your recent stay at One Pacific Place Serviced Residences. It’s a pleasure to know you enjoyed our facilities and services of the hotel suited your stay well. We apologize and well noted for the minibar and WIFI concerns but rest assured this will not happen again on your... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of Makati Central Business District. ... more   less 

Additional Information about One Pacific Place Serviced Residences

Address: 161 HV Dela Costa Street, Salcedo Village, Makati, Luzon 1220, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $92 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One Pacific Place Serviced Residences 3.5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, HotelTravel.com, Travelocity, Agoda and Priceline so you can book your One Pacific Place Serviced Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
One Pacific Place Serviced Residences Makati, Metro Manila, Philippines
Hotel Style:
#14 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from One Pacific Place Serviced Residences staff and other travellers.
13 questions
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Questions? Get answers from One Pacific Place Serviced Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the elevators and on a high floor”
 of 5 bubbles ChinsRUs, 12 Sep 2016 | Read review
“Don't choose a room that's too close to the elevator.”
 of 5 bubbles nathanpauld, 25 Aug 2016 | Read review
“value for money”
 of 5 bubbles achillesfranciss, 18 May 2016 | Read review
“free wifi, but hardly useable in my room. I eventually moved to the restaurant, but it was not much better”
  • these towels have seen better days....
 of 5 bubbles ChristianeO_12, 14 May 2016 | Read review
“If with family go for a suite else single room”
 of 5 bubbles leenacj, 14 May 2016 | Read review
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