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Berjaya Makati Hotel - Philippines

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Berjaya Makati Hotel - Philippines
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770 Reviews from our TripAdvisor Community

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Showing 645: English reviews
San Diego, California
Reviewed yesterday NEW

I stayed here recently, after getting a good deal from Booking.com. The room-type I was supposed to get was all sold out for the night, but the receptionist was kind enough to give me a larger one for no additional fee. Was really impressed with their service, and the cleanliness / decor of the rooms. I didn't think I'd have...

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Helpful?
Thank Mark S
Reviewed 3 days ago NEWvia mobile

We had a family of 5, hubby and I with 2 adult boys and girlfriend. I booked 2 rooms and they upgraded us to a 2 bedroom hotel room which I really appreciated as we had a lounge room and kitchen to hang out in. We never used the kitchen but the kitchen did not come with any glasses, plates...

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Helpful?
Thank Michaela M
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for sharing your experience at our Hotel during your recent stay. Appreciate your comments about the good location and friendly staffs of our hotel. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely apologize for any inconvenience it had caused you. We...

Ventura, California
Reviewed 6 days ago NEWvia mobile

I first stayed in this Hotel in July and it seemed adequate for being an older building in Manila. My biggest complaint at the time was the overpriced restaurant which took 30 minutes to bring us food with only 1 other guest in the restaurant, and our rice came after we were done eating. This November I booked the hotel...

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Helpful?
Thank David B
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I...

Reviewed 1 week ago via mobile

The hotel location is good, everything is near and walking distance (clubs, bars, restaurants, coffee shops, pharmacy and grocery). Few things i did not like, its located in high traffic area, rooms are not fitted with sound proff window glasses as you can hear the cars moving and beeping. Last thing i didnt like is the band in the reception,...

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Helpful?
Thank Mohd A
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for sharing your experience at our Hotel during your recent stay. Appreciate your comments about the good location of our hotel in the middle of everything and places. I sincerely apologize for any inconvenience of the street noisy Looking forward to meeting you when you are back to stay with us. Thank you. Sincerely yours,...

Reviewed 2 weeks ago via mobile

We only stayed for 1 day as we went to Cebu on the following day... It was a nice room,very relaxing and the payment is worth it I can say. Spacious room with bathtub, which that was the main reason why we booked this hotel. At evening,there was a band that you can seat,order drinks and enjoying the moment. Overall,...

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Helpful?
Thank Mia R
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. We are so happy you enjoyed your stay and look forward to welcoming you back and...

Herzlia, Israel
Reviewed 3 weeks ago via mobile

Located in Makati district. Heavy traffic to go elswhere as in all Manila.rooms are equipped with all amenities.clean.25 floors, very bad elevator service,hardly 2/3 are working .always busy.you can wait and wait . Dinning room is nice.good breakfast, average dinner.wi-fi on and off.

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Helpful?
Thank Zippi_11
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking time to write about your experience with ours hotel. I sincerely apologize for the inconvenience it has caused you during your last stay with us, as we are doing some elevator maintenance. We hope to have the pleasure of welcoming you back here in our hotel to replace the negative impression with a...

Sydney, Australia
Reviewed 3 weeks ago

I booked two rooms and had a smooth check in, and was complimentary upgrade by Jane of Front Desk (which is awesome!), she is very nice and knowledgeable on her surrounding areas. The rooms are spacious and clean. Based on experience do not try their in-room massage service as it is not good, it left me a back pain afterwards...

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Helpful?
Thank ovrnytclbrty
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel and staff that made your stay memorable and enjoyable. Rest assured that the compliments will be extended to Jane, who...

Doha, Qatar
Reviewed 4 November 2016

I had to book a room for my parents at the last minute. The room was spacious. The internet was quite poor. Checking out was disorganized, we were ahead of others in the line. The front desk staff took our card keys and room number, but the others who have come in later were cleared first. I had to wait...

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Helpful?
Thank owellchua
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you very much for your reply and valuable comments. We will seriously look into your concerns and take the necessary actions to correct them. We are look forward that you will give the hotel another chance to serve and make it up to you. Thank you. Sincerely yours, Norazman Chung General Manager

Santa Rosa, Philippines
Reviewed 2 November 2016

They are good. Accomodating. I will come back here soon. I will commend this hotel. The ceiling is high and i like it. The flow of water in shower is good. Hope there is microwave but its ok. Two thumbs up!

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Helpful?
Thank johnsenb
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel that made your stay memorable and enjoyable. We are looking forward to your next visit and wish you the best...

Hong Kong
Reviewed 17 October 2016 via mobile

Stayed in this hotel as Asiatravel quoted that it's free transfer to the airport with the room price, when checking in when I asked the reception how to avail this service, the receptionists just told me flat that they don't deal with it and told me to ask the travel agent directly, when I asked if they have any contact...

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Helpful?
1Thank mumsymerdy
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently tucked away in the verdant city of Makati, Berjaya Makati Hotel sets in the hub of urban wealth showcasing abundance of West and East culture. Setting itself apart from the others, the hotel not only gives easy accessibility to shopping malls but also to business trading in Manila. BERJAYA MAKATI HOTEL OPENS 3 NEW EXECUTIVE FLOORS. Berjaya Makati Hotel continues to offer its guests only the best hotel experience with the opening of three more floors boasting of 33 deluxe-level rooms.From having 179 rooms, the hotel will now have a total of 212 rooms with the opening of three new floors in July. Berjaya Makati Hotel, one of the recent players in Makati City’s bustling hotel industry which is currently enjoying robust growth and a steady influx of guests, now gives more options to visitors who are more discriminating with their choices.The new rooms, located on the 23rd, 24th and 25th floors of Berjaya Makati Hotel, have complete amenities at par with accommodations in pricier hotels. With the recent addition of 33 premium accommodation options, Berjaya Makati Hotel intensifies its mission of providing only the best to its guests, in line with the global hotel chain’s tradition of giving memorable experiences worth coming back to. ... more   less 

Additional Information about Berjaya Makati Hotel - Philippines

Address: 7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $57 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berjaya Makati Hotel - Philippines 3*
Number of rooms: 212
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, HotelTravel.com, Priceline and Odigeo so you can book your Berjaya Makati Hotel - Philippines reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Manila
Manila Best Western
Best Western Makati
Makati Best Western
Berjaya Makati Hotel - Philippines Metro Manila
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Questions & Answers

Here's what travellers have asked, with answers from Berjaya Makati Hotel - Philippines staff and other travellers.
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Questions? Get answers from Berjaya Makati Hotel - Philippines staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If the elevators are jammed up, try using the service elevator to the side.”
 of 5 bubbles , 9 Dec 2016 | Read review
“Premier Rooms are spacious!”
 of 5 bubbles ovrnytclbrty, 15 Nov 2016 | Read review
“Good for the price I paid.”
 of 5 bubbles owellchua, 4 Nov 2016 | Read review
“read the reviews”
 of 5 bubbles YangMSC, 6 Oct 2016 | Read review
“Book online earlier as Makati is always full”
 of 5 bubbles 960jamalm, 2 Oct 2016 | Read review
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