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Dusit Thani Manila

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1223 Epifanio de los Santos Ave. Ayala Center, Makati, Luzon 12242 Philippines
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1981)
360
Panoramas (25)
Room & Suite (724)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-06-30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dusit Thani Manila
Updated 20-06-30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 133 hotels in Makati
Location
Cleanliness
Service
Value
Travellers' Choice
Dusit Thani Manila is located in the heart of the Philippines' premiere financial district, Makati City. The hotel is 25 minutes from the Ninoy Aquino International Airport, 15 minutes away from the country's major convention centers, right-at-the-doorstep shopping malls and entertainment centers. With 500 guest rooms and suites, meeting and banqueting rooms for up to 1,000 persons, bars and restaurants - The Pantry, Benjarong Thai Restaurant, Umu Japanese Restaurant, Pool Bar, Grab and Go, DFiT Fitness Center and award-winning Devarana Spa. The Celebrations Lounge, the hotel's dedicated events center is located at the Mezzanine level while the 900-square meter Dusit Club Lounge, Library and Gold & Silver Private Dining Rooms are located at the 17th Floor.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
Filipino

Location

Full view
100Great for walkers
Grade: 100 out of 100
148Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
3066Reviews40Q+A100Room tips
Traveller rating
  • 1,252
  • 1,071
  • 418
  • 178
  • 147
Time of year
Traveller type
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Popular mentions
GoPlaces13365 wrote a review Aug. 2021
1 contribution
I'm currently having my 10 days quarantine in this hotel. I just had a 17 hours flight plus connecting and all I wanted to do is to take a shower and rest. No shower curtain in the bathroom and I'm the one who requested for it and put it on. I need to clean the floor in the bathroom because it is so wet for not having a shower curtain. They only provide 1 bath towel. No bath math, no face cloth, or any hand towels. The toilet paper is 1 half roll and it's not even new. For sure it's been used by the last guest and they just past it over to me. The bed is not fully cover at the top and the sheets is not tuck in. Whoever did the bed just lay it flat and didn't do anything but I slept over it because I'm so tired. When I first came into the room I notice a featherly stuff all over the bed side and vanity table. I end up cleaning it up. I have an allergy rhinitis when I woke up I had one of the worst allergy. I notice the featherly stuff all over again. I decided to tuck the sheets in and cover the bed by myself cuz I'm thingking it probably coming out from the mattress protector or pillow. Worst hotel to quarantine! I'm also working in a hospitality industry and what they did is not acceptable. I'm not a fussy person and I used to back pack as well but a decent hotel should provide basic amenities, even Inns and motels do that. The costumers you're having who are staying at your hotel for quarantine is basically tired and just want to go home to their respective family please make them comfortable. That is what hospitality industry are for most especially during this pandemic. I still got 9 days! Fingers cross everything is gonna be okay.
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Date of stay: August 2021Trip type: Travelled solo
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Response from Dusit Manila, General Manager at Dusit Thani Manila
Responded 3 weeks ago
Dear GoPlaces13365, Thank you very much for sharing your feedback on your recent stay with us. It is with great concern that we learned about your unpleasant experience and we sincerely apologize for the factors that contributed to the poor impression of the hotel. We pay a very serious attention to your valid comments and after reading them, our team has checked the room and addressed your concerns as soon as possible. We always do our best to put the needs of our guests first and we take pride in the opportunity to serve you and other returning overseas Filipino workers. We hope you’ll be able to experience a gracious stay that our hotel is known for the next time you visit us- hopefully under a different circumstances. Stay safe and healthy! Kob Khun Krub, Stanley Lo General Manager
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neha m wrote a review Aug. 2021
1 contribution
Dusit Thani Manila has become our second home during these mandatory hotel quarantine stays. Family friendly and without a doubt this impeccable hotel has gone above and beyond to make our family feel at home time and time again. The service has been impeccable service and they strive to accommodate requests from even the smallest members of our family! Our children would call in our breakfast orders and the patient staff were super supportive. Top it off the restaurants and food offer an impressive variety to suit even the most discerning palates. Being a vegetarian is tough in Manila, but it’s no big deal at Dusit. The breakfast has a rotating vegetarian Indian breakfast and they were able to customize dishes from their authentic Thai restaurant as well as Asian fried noodles. What’s truly unique about the Benjorang is the Thai Chef Jha. She is brilliant and has put together distinctive eclectic pieces. Our stay in the Royal Suite was sublime, and the hotel was able to accommodate us by providing an adjacent junior suite. The rooms had all the comforts of home - a living and dinning area, massive master suite and double beds for the kids. We were living in a condo which felt like home, not a hotel. When it came time for our PCR tests the hotel reception was critical in directing our testers, and guiding us on obtaining our BOQ certificates once results had been released. If we have to go through the quarantine experience again (this was our second quarantine stay at Dusit Thani) then we would definitely have to stay in the Dusit Royal Suite again! Khàawp-khun. -the Manoharans
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Date of stay: August 2021Trip type: Travelled with family
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Response from Dusit Manila, General Manager at Dusit Thani Manila
Responded Aug. 11, 2021
Dear Manoharans, We thank you for this very positive and amazing feedback of your stay with us. The entire management and staff of the Dusit Thani Manila lives to receive positive reviews such as yours, and we are grateful that you've taken the time to share this experience with the rest of the TripAdvisor community. We always want our valued guests like your to have the most wonderful stay even during these times and we are so happy to know that the effort of the whole team met your expectations and hopefully exceeded it. Chef Ja and our kitchen team work really hard to offer the most authentic Thai cuisine in the best possible environment, so we are happy to see that reflected on your last visit. Thank you so much for the glowing review of the Dusit Thani Manila. We hope to welcome you back again soon in the hotel, hopefully in a different circumstances. Stay safe and healthy! Kob Khun Krub, Stanley Lo General Manager
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BrnCastillo0081 wrote a review Aug. 2021
7 contributions1 helpful vote
OVERALL EXCELLENT QUARANTINE SERVICE! People are friendly and easy to talk with. I really enjoyed my quarantine here. The food is excellent too. I will book here again soon and take my family when covid is gone
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Date of stay: July 2021Trip type: Travelled on business
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Response from Dusit Manila, General Manager at Dusit Thani Manila
Responded Aug. 11, 2021
Dear Bcastillo81, Thank you for taking the time to write and post a review of your most recent stay at the Dusit Thani Manila. As a guest staying for quarantine, it gives us much pride and delight that you not only enjoyed your stay, but also found our staff services friendly and our food suited your liking. Your brief yet positive review of the hotel is much appreciated and we certainly hope to welcome you and your family in a different circumstance. Stay safe! Kob Khun Krub, Stanley Lo General Manager
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jfleo wrote a review Jun. 2021
2 contributions
(We stayed last 2019, no option for this date) The hotel was perfect, you have everything you need. It was a perfect place to relax and be with your family. It is located in one of the best place in Manila. You have different malls around the hotel, supermarkets, clubs, everything... you name it :) The hotel staff was excepcional, they are always available when you need them and helped us and explained different things. The restaurant "The Pantry" is one of the best buffet restaurant in a hotel that I have ever been. They have different international cuisine (Lot's and lot's of food! They have Lechon which I missed a lot, well a lot of Filipino foods), I want to try it all but I'm so full because the food was so delicious (hot, fresh and the area was super clean) different options of drinks, juices, etc. The dessert was mouth watering, luscious, colorful, rich... I am not exaggerating but the sweet area was a blast of sugar, cakes, gummy bears for kids, pudding, halo halo (filipino dessert), but a lot of choices. I was with my two sons and my Spanish partner and they really enjoyed our short stayed at Dusit hotel. They loved the gym, pool, I mean everything in this hotel. We will surely come back once everything goes back to normal.
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Date of stay: July 2020
Value
Cleanliness
Service
Room Tip: High floor, nice view and quiet
See more room tips
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Response from Dusit Manila, General Manager at Dusit Thani Manila
Responded Jun. 23, 2021
Dear mysobtraveltheworld, Our sincere thanks for taking the time to write and share with the TripAdvisor community your experience here at Dusit Thani Manila. We appreciate your kind words describing the staff and for describing they were always available and helpful to you during your stay. Your detailed account and your glowing review and the 5 star rating you posted is a true gauge and testament that our staff efforts to meet all our guests needs and expectations have been successful. Our sincere thanks for your declaration of returning home to the Dusit when times get better. We look forward to welcoming you back home in the hotel. Kob Khun Krub, Stanley Lo General Manager
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Alfonso wrote a review May 2021
Baguio, Philippines14 contributions1 helpful vote
+1
I stayed at this overrated hotel in late November 2019 to early December 2019. It just came to my mind to realise after all few years that this DusitnThai in Manila is utterly mismanaged. There might have been many reasons why this hotel fell short of many tick boxes to qualify that supposed to be a five star hotel. I raised my complaint to the hotel manager- Michael Kempf. This problem was not dealt with to meet the 5 start standard. I experienced as if the complaint was a minor and insignificant. Michael gave the impression of not listened the complaint seriously and worst want me to clear off by simply expressing my experienced. I had electric shock due to an open electric wire of their flat iron. Bug also found on walls and bed, under the bed is unbelievably filthy, there are areas in bathroom with moulds. In generality, this is not acceptable and any decent hotel manager will immediately give action to this pressing problem and in serious problem of health and safety. It could have been a fatal incident of that electric shock. I would not expect to experience in a 5 hotel such as this. It is utterly disgraceful.
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Date of stay: June 2020Trip type: Travelled on business
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Response from Dusit Manila, General Manager at Dusit Thani Manila
Responded May 26, 2021
Dear Alfonso1st, We want to sincerely apologize for your unpleasant experience with us. We pride ourselves in maintaining the highest quality standards for our guests and on this occasion, we did not meet your expectation. We'd like to learn more about your situation and what exactly happened in order for us to make things right. Hope you will give us an opportunity to discuss this further with you. Please email us at dtmnmarcom@dusit.com and we will get back to you promptly. We look forward to hearing from you and earning back your confidence with us. Kob Khun Krub, Stanley Lo General Manager
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PRICE RANGE
US$106 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dusit thani manila hotel makati, dusit thani hotel manila, dusit makati, manila dusit thani hotel, dusit hotel makati
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
500
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Frequently Asked Questions about Dusit Thani Manila
Which popular attractions are close to Dusit Thani Manila?
Nearby attractions include Ayala Center (0.4 km), Balikbayan Handicrafts (0.3 km), and Landmark Makati (0.5 km).
What are some of the property amenities at Dusit Thani Manila?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dusit Thani Manila?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dusit Thani Manila?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Dusit Thani Manila?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Dusit Thani Manila?
Conveniently located restaurants include Benjarong Thai Restaurant, UMU Japanese Restaurant, and Tim Ho Wan.
Are there opportunities to exercise at Dusit Thani Manila?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Dusit Thani Manila have an airport shuttle?
Yes, Dusit Thani Manila offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dusit Thani Manila?
Yes, dry cleaning and laundry service are offered to guests.
Does Dusit Thani Manila offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Dusit Thani Manila?
Many travellers enjoy visiting Bonifacio High Street (2.8 km), Casa Manila (7.0 km), and Fort Santiago (7.8 km).