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City Garden Grand Hotel

1,385 reviews
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Traveller (780)
Room & Suite (443)
Dining (110)
Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“john paul”(57 reviews)
“spice cafe”(47 reviews)
“duty manager”(51 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,385)Write a Review
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Show reviews that mention
All reviewsjohn paulspice cafeduty managerrooftop restaurantroof top poolspecial thanksmakati skylineaccommodating staffbreakfast buffetenjoyed my stayfront officedeluxe roomhotel staffmetro manilamakati areafireflyfloor
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1 - 5 of 1,241 reviews
Reviewed 2 days ago

I stay at City Garden Grand Hotel at least twice a year, this stay I was there for 6 weeks Sept-November 2017. As always, I had a fantastic stay. A 7-star breakfast buffet, the roof deck at 32nd floor has stunning view at night. Great...More

1  Thank drmm2009
Response from Duty M, General Manager at City Garden Grand HotelResponded yesterday

Dear Guest, Thank you for sharing such heartwarming review for City Garden GRAND Hotel and for making us your home in the city. On behalf of the team, thank you for recognizing our hard work to deliver GRAND experience to all our valued guests like...More

Reviewed 2 days ago via mobile

We had a great valentine's dinner at firefly roofdeck. My husband surprised me and it was great. Good ambiance, good service, good food and a very lovely city lights view. The staffs are very accommodating, especially the Captain Waiter, Jerick. He always make sure to...More

Thank chieziii
Response from Duty M, General Manager at City Garden Grand HotelResponded yesterday

Dear Guest, Thank you for sharing your lovely review for City Garden GRAND Hotel and for choosing Terrace 33 View Deck to spend your Valentine's Day with your husband. We are delighted that your dinner date ended up memorable owing to romantic ambiance amid breathtaking...More

Reviewed 4 days ago via mobile

This hotel is located in the heart of makati. The service was excellent. The accommodated a late checkin and and early departure. They always helped us in the morning to get a lift taxi. They always opened the door, asked how we were, the room...More

1  Thank G D
Response from Duty M, General Manager at City Garden Grand HotelResponded 2 days ago

Dear Guest, Thank you for sharing your topnotch review for City Garden GRAND Hotel. I am very pleased that you enjoyed our services and facilities with our prime location working well too for you. We look forward to welcoming you back on your future visit....More

Reviewed 5 days ago via mobile

Want to watch the Makati Skyline while Chilling? An astonishing view is waiting for you! Firefly Roofdeck is one of the best places to chill in Makati City. It has an overlooking and a gorgeous view of Makati, very picturesque and awe-inspiring. Firefly Roofdeck is...More

3  Thank Jayvee A
Response from Duty M, General Manager at City Garden Grand HotelResponded 2 days ago

Dear Guest, Thank you for sharing your five star review for City Garden GRAND Hotel following your recent stay. We truly appreciate your good words for Firefly Roof Deck bar, a sure favorite place to "chill atop the city" nowadays among our guests and among...More

A TripAdvisor Member
114
Reviewed 1 week ago via mobile

This hotel you dont have to dissapoint. Hotel is very clean and stuff are amazing! They can help you about everything and they listen to our needs. We stayed two nights and had very good time. There is nice "hotel gym" also in this hotel....More

2  Thank A TripAdvisor Member
Response from Duty M, General Manager at City Garden Grand HotelResponded 4 days ago

Dear Guest, Thank you for sharing your overall positive rating for City Garden GRAND Hotel. We are very pleased to learn that our services and facilities did not disappoint. We also appreciate your recognition of staff hospitality which resulted to no less than a great...More

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123456249
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$86 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Makati
#6 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$86 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Makati
#6 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (780)
Room & Suite (443)
Dining (110)
Pool & Beach (82)
Amenities (61)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
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alacs2016
19 February 2018|
Answer
Response from mgplume | Reviewed this property |
There is no salon in the hotel and did not see any in the neighbor hood. But Makati is a very dynamic area and i am sure it may be found very close to the hotel. Enjoy your stay.
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Alison T
3 January 2018|
AnswerShow all 8 answers
Response from Roberto G | Reviewed this property |
If your flight is at 9:00am you should be at the airport NO LATER than 7:30am ! To play it safe with the early morning traffic, leave the City Garden Grand NO LATER than 6:45am ! City Garden Grand could arrange an airport... More
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12345616
Room Tips
"the highest possible with view on the city"
Read review
"ask for a room with a view. Our room had a concrete wall in front of the window."
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"get a deluxe room, so much bigger and up on a high floor. Amazing views"
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"Had rooms on the 18th and 26th floors, both facing south with great views of the city."
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