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Edsa Shangri-La

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Edsa Shangri-La
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1,710 Reviews from our TripAdvisor Community

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Showing 1,602: English reviews
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Reviewed yesterday NEW

Shangri-la Edsa Manila have a friendly, playful, enjoyable and relaxing pools...my kids had a blast. I got to practice my free-style. ☺Guest room teas are great but kinda disappointed with the coffee, i'm not used to powdered coffee anymore.

Review collected in partnership with shangri-la.com
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Helpful?
Thank ethel_queenie_uy
Singapore, Singapore
Reviewed yesterday NEWvia mobile

My husband had a business trip in Manila and we spent 8 nights in this hotel. Check in was ok and we were brought into the room by the front desk staff (thankfully no long wait as per reviews below). However I faced privacy issues with the house keeping. 1. We had a package which arrived at the hotel about...

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Helpful?
Thank Xuhui W
Reviewed 2 days ago NEWvia mobile

For the Holy Week, the family decided on a 'first ever' staycation. Luckily, were able to get a last minute reservation and we spent we were able to spend the weekend here. The hotel isn't new, but the rooms are clean and well maintained. Bathroom is clean and we were able to have our booked room changed to one with...

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Helpful?
Thank Dan S
Geneva, Switzerland
Reviewed 3 days ago NEWvia mobile

Hotel is really big. Room are ok but not very new. Staff was however friendly and effective. Gym is great! Very large and full of brand new equipment. Business Center very effective. Breakfast over crowded...take it in your room or at the Club for an extra few bucks....worth it...

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Helpful?
Thank sebastiendc25
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear sebastiendc25, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La brand of hospitality you have come to expect from us. We would love to have you stay with us again in the future. Again, thank you for...

Antipolo City, Philippines
Reviewed 6 days ago NEW

Love the spacious room. Bathroom bath tub enjoyed by my 3yr old daughter. Turn down service attendant was very courteous and asked right away if i needed anything else. And he asked if he could enter while my daughter and i were going out the door to meet my husband for a movie in the nearby mall. Breakfast had a...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Kristina M
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Kristina M, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La brand of hospitality you have come to expect from us. We would love...

Mandaluyong, Philippines
Reviewed 1 week ago

As a gift to my mom and dad, I booked an overnight stay in this hotel for them. Based from my Mom and Dad, they enjoyed the hotel very much. Although they said, a lot of people were in the breakfast buffet. Other than that, they enjoyed it very much. Their in-place bakery also had very yummy pastries, my mom...

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Helpful?
Thank Lea R
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Lea R, We are very delighted to hear that your parents enjoyed their stay with us. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La brand of hospitality you have come to expect from us. Again, thank you for taking the time to let us know how much your parents enjoyed...

Reviewed 1 week ago via mobile

checking in took us 4hrs.. the male staff was annoyed when we followed up the room instead of being apologetic for the delay .. they should have not overbooked the hotel if they cannot accomodate the guest... they just compensate us to check out late...but still the hassle of waiting for 4 hours is too stressful , the food was...

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Helpful?
Thank dokiej
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear dokiej, Thank you for taking the time to share your experience at your urban oasis. We always appreciate comments from our guests as it will help us in becoming better at what we do. Providing our guests with the a high level of service has always been our mission. We have taken this into consideration and will take steps...

Sydney, Australia
Reviewed 2 weeks ago

I have been here a few times and each time is just as good as my first experience. Wonderful friendly and helpful staff made me feel welcomed and valued. Well appointed hotel room. Will be back in a few days time for another stay and looking forward to being at the Shangri-La.

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Helpful?
Thank j0hnasc0ugh
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear j0hnasc0ugh, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La brand of hospitality you have come to expect from us. We would love to...

Reviewed 2 weeks ago

Nice property, great service, incredible pool, and great location. Came here Easter weekend, as there were a few easter events going on in the hotel at the time. They even had a kids club for son to enjoy. Went to the pool at opening, and was impressed by service and facilities out there. Buffet at Heat is a must try.

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Helpful?
Thank Christian C
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Christian C, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La brand of hospitality you have come to expect from us. We would love...

Taguig City, Philippines
Reviewed 2 weeks ago

My wife and I are both Golden Circle members. And we'd always check out Shangri la hotels whenever we plan a vacation. We've been to Shangri la Makati numerous times and held our engagement there. Our next favorite is Shangri la Mactan where we decided to get married there. Shangri La BGC is near us and we often have afternoon...

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Helpful?
Thank rvnestrella
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear rvnestrella, Thank you for taking the time to share your experience at your urban oasis. We always appreciate comments from our guests as it will help us in becoming better at what we do. Providing our guests with the a high level of service has always been our mission. We have taken this into consideration and will take steps towards...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Philippines' foremost deluxe city-resort convention hotel. It offers 631 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more   less 

Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong City, Metro Manila, Mandaluyong, Luzon 1650, Philippines
Region: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range: $176 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Edsa Shangri-La 5*
Number of rooms: 631
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Shangri-La Hotels and Resorts, Asiatravel.com Holdings, Expedia, Booking.com, Hotwire, Agoda, Hotels.com, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HRS and Travel Book Philippines, Inc. so you can book your Edsa Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri La Mandaluyong
Edsa Shangri-La Metro Manila/Mandaluyong, Philippines
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Questions & Answers

Here's what travellers have asked, with answers from Edsa Shangri-La staff and other travellers.
13 questions
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Questions? Get answers from Edsa Shangri-La staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view room very relaxing”
j0hnasc0ugh, 8 May 2017 | Read review
“Higher floors have a better view”
JohnChristianSoler, 2 May 2017 | Read review
“great hotel & great location”
Alboardi, 23 Apr 2017 | Read review
“Always ask for a room facing the garden. Trust me it's worth it.”
DaleK278, 21 Apr 2017 | Read review
“Horizon Rooms have a exclusive lounge.”
apomarc, 11 Apr 2017 | Read review
5 of 5
Shangri-La.com
US$111* /night
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getaroom.comUS$139
Orbitz.comUS$131
Expedia.comUS$131
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*Disclaimer
Prices are for 1 room, 2 adults
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