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2018-03-04 2018-03-05
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    Edsa Shangri-La

    1 Garden Way | Ortigas Center, Mandaluyong City, Metro Manila, Mandaluyong, Luzon 1650, Philippines
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    2018-03-04 2018-03-05
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    Traveller (1129)
    Room & Suite (639)
    Dining (246)
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    • Excellent58%
    • Very good28%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “heat restaurant” (114 reviews)
    “chi spa” (53 reviews)
    “tower wing” (82 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,927)
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    21 - 25 of 1,811 reviews

    Reviewed 4 weeks ago

    I book a room for 3. When we arrived, they offered us the option of 2 twin bed or 1 king. I said we have a teenage son so we need a third bed. For a 3rd bed, there will be an extra charge. I...More

    Thank Lasyer
    Response from Amit O, General Manager at Edsa Shangri-LaResponded 3 weeks ago

    Dear Lasyer, Thank you for taking the time to share your feedback. We are deeply concerned about the unfavorable impression you experienced. To help us review and improve, may we request for your booking information which you may send through a private message at your...More

    Reviewed 4 weeks ago via mobile

    As usual, the front desk & concierge personnel to housekeeping employees were very friendly & courteous. So indeed, EDSA Shangri-La people makes the great difference. Guards though need to improve on dealings with guests.More

    Thank Camilo A
    Response from Amit O, General Manager at Edsa Shangri-LaResponded 3 weeks ago

    Dear Camilo A, Thank you for taking the time to share your experience. We are happy to hear that our colleagues took good care of you during your stay with us. On the other hand, your observation about our colleagues from security has been noted...More

    Reviewed 4 weeks ago

    Stayed at a garden wing horizon room. Toilet is spacious with bath tub unlike other rooms in the the hotel. Horizon room gives you access to the Horizon club with 24 hour complimentary drinks as well as the option to have breakfast there instead of...More

    Thank H C
    Response from Amit O, General Manager at Edsa Shangri-LaResponded 3 weeks ago

    Dear H C, Thank you for taking the time to share your experience. We are delighted that your stay was comfortable and convenient. Please know that your feedback is encouraging as we strive to provide our guests a memorable stay. Once again, thank you and...More

    Reviewed 4 weeks ago via mobile

    I booked an overnight stay in the tower wing but was given a room in the garden wing. It only dawned on me when i noticed a difference from what i booked. I did not demand but i told the front desk about it; she...More

    1  Thank bunko007
    Response from Amit O, General Manager at Edsa Shangri-LaResponded 3 weeks ago

    Dear bunko007, Thank you for taking the time to share your overnight experience. We are delighted to hear that your overall stay was satisfactory. On the other hand, your observations have been noted and will be shared to the department heads in charge so we...More

    Reviewed 4 weeks ago

    I used to be a regular back in the early 90s when it just opened and infact the first vacation with my wife, girlfriend then, we stayed here.Have not been back since 1997 and the service is still impeccable. We stayed for 3 nights this...More

    Thank Willy C
    Response from Amit O, General Manager at Edsa Shangri-LaResponded 4 weeks ago

    Dear Willy C, Thank you for taking the time to share your experience with us. We are delighted to know that that hotel has been a part of your life since 1997 and are extremely happy that you enjoyed your stay. Each and every member...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$124 - US$202 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 631
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Shangri-La Hotels and Resorts, Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Orbitz, Hotwire, HotelQuickly and Travel Book Philippines, Inc. so you can book your Edsa Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Philippines >
    • Luzon >
    • Metro Manila >
    • Mandaluyong
    • Also Known As
    • Edsa Shangri-La Hotel Mandaluyong ,
    • Edsa Shangri La Mandaluyong ,
    • Edsa Shangri-La Metro Manila/Mandaluyong, Philippines
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    Traveller (1129)
    Room & Suite (639)
    Dining (246)
    Pool & Beach (139)
    Business Centre & Event Rooms (11)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Patricia Anne M
    21 September 2017|
    AnswerShow all 2 answers
    Response from Rjs030709 | Reviewed this property |
    The Shangri-La goes out of their way to ensure that customer's needs are met. They actually assign a front desk manager to direct traffic at registration during peal seasons! You can always count on Shangri-La for great... More
    19 May 2017|
    AnswerShow all 8 answers
    Response from LDSmember | Reviewed this property |
    Yes. It's within walking distance to two malls. There is road bridge from the Garden Wing side of the hotel into the Shangri-La Mall and from the main entrance of the hotel there is a 5-10min to the SM Mega Mall.
    19 May 2017|
    AnswerShow all 5 answers
    Response from apomarc | Reviewed this property |
    Yes, next door is the Shangrila Plaza, and the Shoe Mart Mega Mall.
    Room Tips
    "1527 end room"
    Read review
    "wait for renovation"
    Read review
    "Opt for the garden tower."
    Read review
    "Choose the suite. It is worth it."
    Read review
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