We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Jen Manila

Show Prices
#4 of 31 Hotels in Pasay
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Jen Manila
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

802 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 662: English reviews
Start your review of Hotel Jen Manila
 Click to rate
Jacksonville, Florida
Reviewed yesterday NEW

Whoever Jen is, she is very nice and accommodating. Late arrival at the hotel due to heavy traffic as expected. Got tired? yes but warm smiles everywhere greeting you is the perfect remedy. My first time at Hotel Jen and definitely would not be the last. Thank you guys. Shout out to Alex, that I eventually learned is a supervisor,...

 Report
Helpful?
Thank Maqui P
Taif, Saudi Arabia
Reviewed 3 days ago NEW

The location of Hotel Jen is close to many areas in Pasay/Ermita. The airport, Mall of Asia, U.S. Embassy and much more are not far from the hotel. We were greeted by a friendly doorman who helped with our baggage upon arrival. The lobby was decorated for Christmas with a large gingerbread house and other decorations. The check-in was very...

 Report
Helpful?
Thank flyhi_nelson
San Francisco, California
Reviewed 1 week ago

I booked the club level room at Hotel Jen directly from their website and was very happy with the size of the room .the 02 unit has a separate living room w views of Manila Bay. The location is also convenient if you want a hotel that is 20-30 mins away from NAIA. My best experience came from my interactions...

 Report
Helpful?
Thank Wl8888
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Wl8888, Thank you for taking the time to share your most recent experience. It was pleasing to read that our team showed the true Hotel Jen culture. Thank you for your positive thoughts about our room and location and glad to hear that you had a wonderful time at the Lobby Lounge. Your kind words have been shared to...

Manila
Reviewed 1 week ago

the room is really big, elegant and clean. The pool is not crowded, the coffee shop sell good tea, and the wifi is SOOOO STRONG!!! The food is superb and the staff is corteous and respectable. this is not just a hotel..its Hotel Jen.

 Report
Helpful?
1Thank BigBroDan
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi BigBroDan, Thank for sharing your recent experience and we are happy that we have met your expectations. I am glad that you find our room spacious, elegant and clean. Thank you also for the positive review about our facilities especially our team and internet connection. We are excited to welcome you back and experience “That Jen Feeling” again. Yours...

Canton of Ticino, Switzerland
Reviewed 2 weeks ago via mobile

Typical business hotel with good facilities for medium size convention. The level of the hotel is average, the rooms acceptable but quite bad smalling. Suggested for low budget company events, but for sure not for holidays.

 Report
Helpful?
Thank Pledoc
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Pledoc, Thank you for sharing this with us. Your comment about the room is noted and has been shared with our Housekeeping team. Rest assured that this will be followed up and improved. We will continuously strive to further improve and thanks for your feedback. Yours sincerely, Edward Kollmer General Manager

North Fambridge
Reviewed 2 weeks ago

Food, particularly breakfast, is excellent with a wide choice to choose from. Some superb top quality juices as well. The staff are always attentive and always ready to help you without being asked. It is so nice and so refreshing to have this sort of reception in a hotel nowadays. The hotel was spotlessly clean as well. The only problem...

 Report
Helpful?
Thank robi653
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Rob, Thank you for sharing you most recent experience. I really appreciate your feedback about the team and our service. I fully understand your comments with regards to the Lobby Lounge. We have in plan and currently sourcing for a new exhaust system. We will also create a separate smoking section in the Lobby Lounge. I am sorry for...

Los Angeles
Reviewed 2 weeks ago

This hotel is across the street of the CCP, Cultural Center. Stay here and watch the beautiful sunrises and sunsets off the 19th Floor. Get a Club Lounge room and you'll have great views of the Bay also. Not very expensive, this boutique hotel has wonderful staff, breakfast spread on the 19th Floor Lounge and Happy Hour Spread also. I...

 Report
Helpful?
Thank paolola
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Paolola, Thank you for taking the time to share your recent experience and glad to know that you had a great time. Thank you for your compliments about our Club Lounge and happy that you enjoyed spending time there. I have shared your kind words with the entire team. We hope for your return soon. Yours sincerely, Edward Kollmer...

Lymm
Reviewed 3 weeks ago

We stayed here for a few days whilst in Manila. Its a great hotel and I would certainly return. The staff are cheery and helpful, the main restaurant is really good and there is even a nice bar. The executive lounge bar is on the 29 th floor but after 7.30pm it opens up to everyone with some great views...

 Report
Helpful?
Thank Drunken_Max
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Drunken_Max, Thank you for sharing your kind review about the hotel. I am glad that you find our team cheery and helpful and thank you for your positive thought about Latitude. I hope that you enjoyed staying at our bar and Club Lounge. Thank you once again for staying with us and we are excited to welcome you back...

Orlando, Florida
Reviewed 3 weeks ago

Older hotel on Roxas Blvd, close to many things (US embassy, mall of Asia, etc). The staff are very friendly and the executive rooms are a little dated but very large and very suited to meetings nad working space. Food is good and the morning breakfasts in the executive lounge are perfect to start your day.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Alcs2
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Alcs2, Thank you for sharing your feedback with us. I am pleased to know that the team is consistently displaying friendliness in service and thank you for your positive thoughts about our location and breakfast at Club Lounge. Thank you for staying with us and hope for your return soon. Yours sincerely, Edward Kollmer General Manager

Toronto
Reviewed 3 weeks ago via mobile

Spent three nights there. Excellent staff and friendly at every turn. Beautiful sunset from top floor bar. Room was great and clean and comfortable. Ate in main floor restaurant a couple of times and it took forever for food to arrive to table each time. Not sure what the issue was but the staff were very friendly. Location is perfect...

 Report
Helpful?
Thank lookingaroundfornow
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Lookingaroundfornow, Thank you for sharing your kind review about the hotel specifically about our team, view, room and location. Your feedback on the service at the restaurant has been noted and shall be addressed. We hope for your return soon. Yours sincerely, Edward Kollmer General Manager

1,151 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (655)
Viewed
Room/Suite (141)
Viewed
Pool/Beach Area (27)
Viewed
Dining (70)
Viewed
View from Room (51)
Viewed
Bathroom (35)
Viewed
Hotel & Grounds (86)
Viewed
Family/Play Areas (6)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (231)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (456)
Viewed
Amenities (28)
Viewed
Club Room (77)
Viewed
Deluxe Room (74)
Viewed
Pool (27)
Viewed
Premier Suite (96)
Viewed
Dining (86)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (5)
Viewed
Dining (6)
Viewed
Hotel & Grounds (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Pasay hotels
2.1 km away
The Henry Hotel Manila
3.2 km away
Microtel Inn & Suites by Wyndham Manila/At Mall of Asia
2.5 km away
The Heritage Hotel Manila
Show Prices
Show Prices
Show Prices
2.7 km away
Kabayan Hotel Pasay
2.7 km away
The Mabuhay Manor
The Mabuhay Manor
#7 of 31 in Pasay
841 reviews
3.1 km away
Conrad Manila
Conrad Manila
#3 of 31 in Pasay
503 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 20 minutes from Ninoy Aquino International Airport, Traders Hotel, Manila offers 312 spacious rooms and suites with panoramic views of Manila Bay and the Roxas Boulevard. The hotel is adjacent to the capital’s premier conference and exhibition centers, a few minutes from Manila’s finest leisure, entertainment and shopping districts and a short drive to the business district of Makati. ... more   less 

Additional Information about Hotel Jen Manila

Address: 3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: $107 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Manila 4*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts and Priceline so you can book your Hotel Jen Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Traders Hotel, Manila Hotel Pasay
Traders Hotel Pasay
Hotel Jen Manila Metro Manila/Pasay, Philippines
Hotel Style:
#4 Luxury Hotel in Pasay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Manila staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Hotel Jen Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We overlooked Roxhaus Boulevard but the noise from the road and the nearby building site never penetrated the room.”
 of 5 bubbles robi653, 8 Mar 2017 | Read review
“Bay view rooms are quieter.”
 of 5 bubbles GraemeLancashire, 20 Feb 2017 | Read review
“The higher the floor, the quieter the room and the best view”
 of 5 bubbles bamba68, 3 Feb 2017 | Read review
“better request a room facing the Manila Bay while checking-in..”
 of 5 bubbles 622willyg, 25 Jan 2017 | Read review
“12 floor is the best.”
 of 5 bubbles jennicelf, 17 Jan 2017 | Read review
5 of 5