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Hotel Jen Manila

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#4 of 31 Hotels in Pasay
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Jen Manila
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802 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Atlanta, Georgia
Reviewed 4 weeks ago

The room was big and with a warm feeling (better than what you could expect from looking at the lobby). Good internet. Very friendly and efficient staff. Breakfast buffet offers a good variety of food (the egg-station needs an air extractor!). Flat TV not very modern. Did not leave the hotel for a walk. Close to the airport (~30 min)....

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Helpful?
Thank Pablo I
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Pablo I, Thank you for your sharing your kind review about the hotel. Thank you for your compliments about the room, internet connection, buffet breakfast and location. I am glad that the service delivered by the team was friendly and efficient. We hope to have pleasure to welcome you back and experience that “That Jen Feeling” again. Yours sincerely,...

Phoenix, Arizona
Reviewed 4 weeks ago via mobile

I love the place it's elegant , centrally located , the staff were accommodating , and I had very nice view of Manila bay from my room !! The room is spacious !! The buffet is outstanding lots of food to choose from the setting is very classy

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Helpful?
Thank lyd3082
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Lyd3082, Thank you for your all your compliments about the about the hotel and specifically about the location, team, view, room and buffet. We hope that you enjoyed your stay and a had a great time. Yours sincerely, Edward Kollmer General Manager

Reviewed 4 weeks ago via mobile

Being at hotel jen is such a nice and wonderful experienced. My friend and I checked in the hotel which we find secured because of the security policy they have. Screening of luggages and the standby k9 at the main entrance.. All of the staffs are very accomodating and warm.. We had really a great time staying at the hotel:)...

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Helpful?
Thank Rheign C
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Rheign C, Thank you for sharing your recent experience and we are pleased to know that you had an excellent one. Thank you for your positive thought about the security and service of the team. I shall share your kind words with the entire team in particular Ashley, Lynette and Arwin. We hope for your return soon. Yours sincerely,...

Brisbane, Australia
Reviewed 5 weeks ago

Solo trip to Manila in January 2017 by myself. I booked this hotel on a whim as the reviews were very mixed and the feedback I received was inconsistent. I booked a Deluxe Room, unfortunately I had issues booking online via the website, I was assisted promptly by Anna, Chris & Rachel via email. Upon check in I was assisted...

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1Thank Michael C
Edward K, Director of Operations at Hotel Jen Manila, responded to this review

Hi Michael C, Thank you for taking the time to share your most recent experience. It was pleasing to know that you had an excellent stay with us and thank you so much for all your compliments about the hotel and the team which I gladly shared with them Your comments mean a lot to us all. It really helps...

Reviewed 5 weeks ago via mobile

We have been in many hotels in our visits in Manila and Hotel Jen is one if the best. We keep on coming back. They have terrific staff, very helpful and pleasant demeanor that they make us feel at home. We love their food. It is just an amazing hotel to stay.

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Helpful?
Thank Bella C
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Bella, Thank you for taking the time to share your recent experience. It was pleasing to know that we have met your expectations. Thank you for all your compliments about the team and the food which I gladly shared with them. Thank you for staying with us and we hope for your return soon. Yours sincerely, Edward Kollmer General...

Lancashire, England
Reviewed 20 February 2017

This hotel is on a main and very busy road across from the marina, this means it does have a lot of traffic noise all day and night. There is also extensive building work going on adjacent so that can also be noisy, take some earplugs and you can then enjoy the rest of the hotel. It is quite old...

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Helpful?
1Thank GraemeLancashire
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi GraemeLancashire, Thank you for sharing your positive thoughts about the hotel specifically about the cleanliness, our team, room and food. I hope that you enjoyed spending time at the Club Lounge and pool. We will continuously strive to further improve and we hope for your return soon. Yours sincerely, Edward Kollmer General Manager

Reviewed 18 February 2017

Hotel Jen has wonderful customer service in the club lounge separate check in was very efficient. If you want to stay in Hotel Jen it is worth paying the extra money for the club room you will not regret it. Club access and breakfast buffet included.

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Thank Naiel V
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Naiel V, Thank you for taking the time to share your recent experience. It was pleasing to know that we have met your expectations. Thank you for recommending our Club room with Club Lounge access to other guests. It would be a pleasure to welcome you back for another memorable stay with us. Yours sincerely, Edward Kollmer General Manager

United Kingdom
Reviewed 12 February 2017

We stayed here for 5 nights as we had tickets to see the miss universe competition at the Moa . We were very pleased with our room it being spacious and well appointed with all amenities tea coffee etc , great comfy bed and pillows also the room had blackout curtains so it was good for a sleep in ....

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Helpful?
Thank Thongnaipan
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Thongnaipan, Thank you for taking the time in sharing your recent experience and we are happy that you enjoyed your stay and had a great time. Thank you for your compliments about the room, bed and pillows, team, and buffet breakfast. I am glad that you enjoyed the view and perks at the Club Lounge. My team and I...

Reviewed 11 February 2017 via mobile

I like this hotel. It's not overly fancy but it suits my needs. It's clean, staff are professional and helpful and the rooms well laid out. The pool is a good size but with the construction going on next door a bit noisy at the moment. It is in close proximity to MOA with shuttle service provided by the hotel...

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Helpful?
Thank Douglas K
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Douglas K, Thank you for sharing this with us and for the kind review about hotel. I am glad that you find the hotel clean and that our team was professional and helpful. Your feedback about the complimentary shuttle service to MOA, carpet and pool is noted. We are currently getting quotations with regards to the carpet. Thank you...

London, United Kingdom
Reviewed 9 February 2017 via mobile

Large clean rooms with tea/coffee facilities Great comfy big beds. Basic bathroom with all the amenities. Lovely selections for buffet breakfast Staff are friendly and very efficient Very close to the airport Free shuttle bus to the mall. Cons: Can hear traffic from our side. Decore is your average chain looking hotel With no character

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Helpful?
Thank Roush c
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Roush C, Thank you for sharing this with us and for the kind review about the room, bathroom, bed and location. Thank you for your compliments about the buffet breakfast selection and I’m happy to hear that the service delivered by the team was friendly and efficient. I am sorry for the inconvenience caused by the noise. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 20 minutes from Ninoy Aquino International Airport, Traders Hotel, Manila offers 312 spacious rooms and suites with panoramic views of Manila Bay and the Roxas Boulevard. The hotel is adjacent to the capital’s premier conference and exhibition centers, a few minutes from Manila’s finest leisure, entertainment and shopping districts and a short drive to the business district of Makati. ... more   less 

Additional Information about Hotel Jen Manila

Address: 3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: $107 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Manila 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Traders Hotel, Manila Hotel Pasay
Traders Hotel Pasay
Hotel Jen Manila Metro Manila/Pasay, Philippines
Hotel Style:
#4 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Manila staff and other travellers.
12 questions
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Questions? Get answers from Hotel Jen Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We overlooked Roxhaus Boulevard but the noise from the road and the nearby building site never penetrated the room.”
 of 5 bubbles robi653, 8 Mar 2017 | Read review
“Bay view rooms are quieter.”
 of 5 bubbles GraemeLancashire, 20 Feb 2017 | Read review
“The higher the floor, the quieter the room and the best view”
 of 5 bubbles bamba68, 3 Feb 2017 | Read review
“better request a room facing the Manila Bay while checking-in..”
 of 5 bubbles 622willyg, 25 Jan 2017 | Read review
“12 floor is the best.”
 of 5 bubbles jennicelf, 17 Jan 2017 | Read review
5 of 5