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Hotel Jen Manila

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#4 of 31 Hotels in Pasay
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Jen Manila
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782 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Palau-Sator, Spain
Reviewed 17 April 2015

This hotel need some renovations kinda old these days now. Been staying at this hotel a lot, staff are mix reviews. some are nice and some are not so nice. Kinda strict and particular on early check in comparing to other newer and bigger hotels popping up lately.

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Helpful?
Thank Reimus T
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Reimus T, Thank you for taking the time to review our hotel. We truly value your opinion and we believe that it is with feedback like this that we can improve our services and facilities. Please contact me through my email edward.kollmer@hoteljen.com so I may discuss your concerns further. Looking forward to hearing from you. Yours, Edward Kollmer General...

Davao City, Philippines
Reviewed 11 April 2015

We went there last August, and their rooms were very cozy, and were reminiscent of a junior suite to me. Their TV had many channels, and it is also close to the SM Mall Of Asia, although traffic might be a hassle when taking a cab. Their restaurant, Latitude, had a large spread for breakfast. I would easily recommend Latitude...

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Helpful?
2Thank gkfg139
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Traveller, Thank you so much for your amazing review about our rooms and our buffet at Latitude. We hope you enjoyed your stay and had a great time. We are happy that you have found us and highly recommend Hotel Jen. We are excited to welcome you back here in Hotel Jen Manila and experience “That Jen Feeling” again....

Krokstadelva
Reviewed 9 April 2015

My wife and I came in the easter weekend. We had booked the room with breakfast included. Breakfast was not pricey at all when booking with the room. I do not recall the charge exactly but it was a minor fee. We were a bit surprised when being met with a security check at the entrance. Yes, a trained dog,...

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Helpful?
2Thank admiralen_i_elva
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Admiralen_i_elva, Thank you so much for your amazing review about our security, rooms, breakfast, staff and service. We truly value the opinions of our customers and we are glad that we have met your expectations. We are happy that you have found us and highly considering staying with us on your next visit. I am excited to have you...

Reviewed 8 April 2015

Overall the hotel is comfortable, clean and good. However, the sound proof is not good. Although my room is not directly facing the main road but I still can hear the sound of traffic out there. The breakfast charge is expensive, but there is an option where I had my breakfast everyday at the cafe located right beside of the...

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Helpful?
1Thank Jazziv
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Jazziv, Thank you for sharing your recent experience with us. We apologize for the inconvenience it caused you during your stay. We very much appreciate your feedback and bringing it to our attention. We have taken note of your concerns and rest assured that we will take appropriate action on this matter. You may contact me through my email...

Manila, Philippines
Reviewed 5 April 2015

Very good location, very efficient staff, the rooms start to be a bit outdated but still in good shape. I was wondering what was the point of renaming if nothing really changes inside. The breakfast buffet is quite bad considering the price, you are better with paying a bit more and get a club room as the breakfast at the...

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Helpful?
1Thank Thebeachwanderer
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Frenchbeachbum, Thank you for taking the time to review our hotel. We very much appreciate your kind words about our staff and location as well as your feedback on our breakfast buffet and for bringing it to our attention. We have taken note of your concern and rest assured that we will discuss this with the team. You may...

Reviewed 1 April 2015

We are not an inhouse guest. We ate at the latitude.During that time it is still traders hotel. The lunch buffet does not have too many choices. If i will pay 888 i would rather dine in vikings or dads. I just hope that since they have a new name they should improve their food.

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Helpful?
1Thank rheakincen
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Rheakincen, Thank you for sharing the points that caught your attention regarding our Latitude Restaurant. I appreciate your comments as this keeps us working harder to improve and continue to strive to be better at what we do. Please understand that we value your business and we apologize that we did not meet your expectations. We have taken note...

Boracay, Philippines
Reviewed 29 March 2015

It was my 2nd time to stay at Hotel Jen Manila for a business trip. I availed their Jen Spring Deal Promo for a De Luxe Room, thanks to Des and Rachel who helped me in resolving my issues on my payment they are very quick in replying to my queries and very accommodating. I arrived in the Hotel past...

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Helpful?
2Thank Neechiemae
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Neechiemae, Thank you so much for your amazing review about our room, Club Lounge and our team. I am pleased to hear that you enjoyed your overall stay. I hope you get to go back soon for another business or leisure trip. Sincerely, Edward Kollmer General Manager

Doha, Qatar
Reviewed 28 March 2015

Very nice hotel nice staff '& service I'm currently in hotel until 31 march. I would like address my thanks all from top to bottom. I reserve club room and upgrade to executive suite with little charge. One advise just teak club room you will never regret. Good value about room honestly i stay in 5 stars hotels but i...

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Helpful?
Thank Amer A
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Amer A, I am happy to know that you had an enjoyable stay and thank you for pointing out what impressed you the most. My team and I are happy to have met your expectations and I look forward to having you back soon and experience "That Jen Feeling" again. Sincerely, Edward Kollmer General Manager

Kuala Lumpur, Malaysia
Reviewed 27 March 2015

All Traders Hotels are changing name to Jen. Same management just younger style. So there is a bit more color than the previous more business like. The receptionists are in bright orange shirts and wears a Sheriff badge, though I can't figure why the badge, will the guests get arrested? Location is near the exhibition center and the big Mall...

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Helpful?
1Thank tpeiping
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear tpeiping, Thank you so much for choosing Hotel Jen and taking the time to note your observations about our new uniform, the Executive Room and Club Lounge, as well as our location . I appreciate you sharing these with us. We truly value your opinion and rest assured that we will continue to improve our service. I hope you...

Paranaque, Philippines
Reviewed 26 March 2015

Man, o man, this has gotta be our new favorite! We got Hotel Jen for our event, and I can say it has the prettier grand ballroom compared to the 5-star hotel near it, only smaller. Our guests loved the place as well as the food. The waiters are very attentive and sensitive to the needs of our guests, the...

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Helpful?
1Thank pinanay
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Pinanay, I am very delighted to hear that Hotel Jen Manila is your new favorite place for staycation and events. I am glad that we have met your expectations and that you enjoyed your stay with us. I appreciate your comments and I hope that my team and I can welcome you back soon. Sincerely, Edward Kollmer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Just 20 minutes from Ninoy Aquino International Airport, Traders Hotel, Manila offers 312 spacious rooms and suites with panoramic views of Manila Bay and the Roxas Boulevard. The hotel is adjacent to the capital’s premier conference and exhibition centers, a few minutes from Manila’s finest leisure, entertainment and shopping districts and a short drive to the business district of Makati. ... more   less 

Additional Information about Hotel Jen Manila

Address: 3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: $97 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Manila 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Traders Hotel, Manila Hotel Pasay
Traders Hotel Pasay
Hotel Jen Manila Metro Manila/Pasay, Philippines
Hotel Style:
#4 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Manila staff and other travellers.
9 questions
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Questions? Get answers from Hotel Jen Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor, the quieter the room and the best view”
 of 5 bubbles bamba68, 3 Feb 2017 | Read review
“better request a room facing the Manila Bay while checking-in..”
 of 5 bubbles 622willyg, 25 Jan 2017 | Read review
“12 floor is the best.”
 of 5 bubbles jennicelf, 17 Jan 2017 | Read review
“There is an eight lane road on the front of the hotel; rooms further back should be quieter.”
 of 5 bubbles A449, 16 Jan 2017 | Read review
“All rooms are great. The sixth floor is convenient and quiet.”
 of 5 bubbles RuthFlaherty, 6 Jan 2017 | Read review
5 of 5