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Golden Phoenix Hotel

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Traveller (358)
Room & Suite (198)
Dining (59)
Overview
  • Excellent17%
  • Very good49%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (449)
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388 results
Traveller rating
74
178
77
31
28
Traveller type
Time of year
LanguageEnglish
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74
178
77
31
28
Show reviews that mention
All reviewsfamily martwalking distance to mallbreakfast buffetextra pillowsrooms are bigsafe areaguest roomstwin roomsmx convention centercomfortable bedstayed for nightsswimming poolmini fridgesm mall of asiabiggest mallclose to the airportchoose this hotel
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1 - 5 of 388 reviews
Reviewed today

Excellent location for Manila exhibition participants! Walking distance! Can beat the entire Manila traffic!! Not a very "nice" property but great and big rooms, excellent and friendly staffs. Clean and practical as well as good rates. Real Value for your $$$. Will certainly book this...More

Thank Heinz I
Reviewed 6 days ago via mobile

Requested concierge to order grabtaxi to airport, he asked "why not take hotel car for only 100 peso". Seemed like a good deal so went for it. Was surprised when he said he would drive and to pay him directly. Got to airport he said...More

Thank GlossopDude
Response from GPHM-Phoenix, RESERVATION at Golden Phoenix HotelResponded 6 days ago

Dear GlossopDude, We appreciate your time and effort in giving us review online. Regarding the incident that you had experience may be because of confusion or miscommunication. We can assure to you that our transfer fee to Airport from Hotel is 400.00 for Sedan. Despite...More

Reviewed 1 week ago via mobile

Ordered 2 rooms online only one was ready at check-in, which was after the time advertised to check in. Desk help Glee asked if I wanted a king bed and I said no 2 twin since 2 men would be in that room. After a...More

Thank garytaylor1000
Reviewed 2 weeks ago

Our room was beautifully appointed, plenty of space, and the bed was very comfortable. On the negative side, there was no hot water in the bathroom. We were traveling with a group that had about 10 rooms. Some had hot water, some didn't.More

Thank AZMerrie
Response from GPHM-Phoenix, RESERVATION at Golden Phoenix HotelResponded 1 week ago

Dear AZMerrie, We are glad that you are able to enjoy the comfort of our room. Your comment regarding hot water has been discussed to the concerned department for proper action. We are hoping that you will be back on your next visit. Thank you,...More

Reviewed 2 weeks ago

During the travel pair in SMX, I and my colleges stay for 7nights at Golden phoenix hotel but on our last night I saw small cockroaches in my bed. To be honest I am very disappointed what i have seen. The hotel management needs to...More

1  Thank Edgar C
Response from GPHM-Phoenix, RESERVATION at Golden Phoenix HotelResponded 1 week ago

Hi Edgar, We are sadden about what you have experienced during your stay with us. Please accept our apology, rest assure that your concern about cockroaches inside the room is well noted and been discussed to the management for appropriate action. We are still looking...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$64 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Pasay
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$64 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Pasay
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (358)
Room & Suite (198)
Dining (59)
Pool & Beach (26)
Amenities (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
Raymund V
May 31, 2018|
Answer
Response from GPHM-Phoenix | Property representative |
Hi Raymund, you may call us at 683 2 888 to have you assisted accordingly. Cheers!
0
Votes
Andres P
May 20, 2018|
AnswerShow all 4 answers
Response from Bustravel88 | Reviewed this property |
They are nice people. I think that should work but it is unlikely you can get it in advance. I would recommend to ask front desk a little while AFTER you have checked-in.
0
Votes
Amer A
May 9, 2018|
AnswerShow all 7 answers
Response from GPHM-Phoenix | Property representative |
Hi Amer, We can provide a smoking room for your convenience. However, there are designated smoking areas in the hotel for your convenience. Regards, Phoenix
1
Vote
Room Tips
"higher floor"
Read review
"Every room has minimal of two beds, some have 4, some have 8 depending on your family size."
Read review
"4th floor is the better floor."
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"Rooms facing west have a nice sunset view."
Read review
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