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The room was very spacious & clean. Lighting was a bit dark but wifi was acceptable. The staff was professional & catering. The breakfast was wonderful with many options to choose from. The wait staff in restaurant were very helpful and kind.
Wonderful lunch for Davao Expat !
The Pinnacle Hotel exemplifies excellence as they prepare a great Thanksgiving Lunch for friends and
Attention to all details to make this ex pats Thanksgiving a wonderful experience
Thank You Edward Gomez - GM Pinnacle Davao City.
Pinnacle Hotel is a nice alternative to other hotels at the downtown area. We needed a pool and they did not disappoint us.
We had such a beautiful breakfast fellowship by the pool last October. It was really nice cause the waitstaff were very attentive...More
So, me and my other half stayed here last Nov 15, 2017, which was our 3rd Anniversary. And I gotta say Pinnacle is pretty amazing and I never expected that the service will be that good. The staff are friendly and greets you when they...More
This hotel has a huge lobby, with a good interior. Breakfast was good, and the area is a plus. Deluxe offered a good space for me and my kids, but if you happen to have 3 or more kids, book a bigger one for better...More
1 Thank momofthree123jr
Response from PinnacleOnSocial, Marketing Communications Associate at The Pinnacle Hotel and SuitesResponded 8 November 2017
Greetings from The Pinnacle Hotel and Suites!
Thank you so much for your kind review. We are please to know that you had enjoyed your stay with us. We always wanted to make sure that our guests are comfortable and we are glad...More
US$49 - US$102 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from PinnacleOnSocial | Property representative |
Good day! We value all of the guest comments that we receive as these allow us to assess which areas need improvement of perfect the service we aim to give all our guests. Everyday, we conduct a daily briefing to know... More
Good day! We value all of the guest comments that we receive as these allow us to assess which areas need improvement of perfect the service we aim to give all our guests. Everyday, we conduct a daily briefing to know incidents and feedback we have gathered the previous day. Sourcing from our feedback forms, we only get 1 alarmingly negative comment regarding cleanliness of our rooms for every 10 that we receive. Although this may be a small percentage, we look into it very seriously and investigate on each case on what went wrong. We constantly remind our employees of our standard practices and our supervisors carefully look into each cleaned room before declaring it available for use. We hope that the negative feedback here on Tripadvisor will not completely make you decide not to book with us. Rest assured that we will do our best to serve you well if you do stay with us :)