Pacific Pensionne
313-A Osmena Boulevard Jones Avenue, Cebu City 6000 Philippines
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About
#85 of 200 hotels in Cebu City
Location
Cleanliness
Service
Value
Welcome to Pacific Pensionne! Pacific Pensionne in Cebu City, Philippines assures you of a good mix of quality basic accommodation and warm Filipino hospitality at very reasonable rates. We take pride in our location in between uptown and downtown Cebu, situated within close proximity to commercial districts, recreational venues, and tourist spots. When planning for a trip to Cebu, make Pacific Pensionne your choice of stay!
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Conference facilities
Massage
24-hour security
Baggage storage
Wifi
Coffee shop
Restaurant
Shuttle bus service
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Safe
Bath / shower
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Filipino
Location
83Good for walkers
Grade: 83 out of 100
28Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
313-A Osmena Boulevard Jones Avenue, Cebu City 6000 Philippines
Getting there
Rental CarsSee all Cebu City car hire
112Reviews9Q+A24Room tips
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Via Agoda I was promised to pay 1.727 pesos for a double room for two nights including a refrigiator in the room. But upon arrival I was told a fridge would cost me extra 200 pesos. I flatly refused and after a long argument the receptionist who were quite rude offered I could keep my medicin in the hotels fridge. I complied but right after I was harrased by an older woman who had her own ideas about that. Now I checked how much money had been subtracted from my bank account just to realize it was 2.800 pesos plus. The receptionist didn't care at all and refused to deal with it. They cheated me moe than 1.100 pesos Checking the room I am really not sure I have gotten a double room. It's small, the bed id quite small too, and the room was dirty when I opened the door. Breakfast was so bad. A cold egg, one piece of very bad ham, rice and a cop of coffee. On the second morning (tomorrow) I won't even bother. Stay away…
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
my friends and i had errands in cebu city and we needed to stay overnigt. i already had email interaction with the admin saying that there are 3 of us and we want win beds and an extra bed. When we checked in, they strongly suggested 2 bunk beds and i said NO to that. when i said NO, the receptionist looked irritated. She was impolite in conversation and i had to say "good afternoon" first. She does not smile and rolls her eyes which i do not really like. anyway, the rest of the staff were really nice and accommodating. The housekeeping guys were kind and quick to help us with what we need and the lady in the kitchen wad nice. it still was a good experience. i just wish that receptionist will find ways to look at life a positive way and find joy so she can spread joy as well.…
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Date of stay: January 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
If you ever want a great fantastic place close to most things in cebu and no more than 10 minutes away from Fuentes circle and restaurants and bars . Pacific pension house is what you are looking for and Super Friendly people ( Staff ) and Breakfast ok it is basic but filling and clean very Clean rooms this is where you really should be looking to put your head down on the pillow. Now I am going to say 40 peso for a cup of coffee is a little bit more than it should be 1st cup is Free after that it is 40 peso . And TV and all the available channels Great . Now my wife and I & our kids are over on another island away from Cebu but we don't hesitate going to Pacific pension house and Rates are great as well.. Yep without a doubt in my mind. This is a great place to stay when in Cebu …
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Worst! Front desk staffs doesn’t know how to communicate with each other what to endorse with other staffs in the hotel. Upon checking in we told them if they can prepare our complimentary breakfast for the next day early as we will leave early and they said yes however when we are getting it the next day there’s isn’t at all which is very very disappointing already! Secondly, extra bed in one of our rooms should have been free according to the agency but upon checking out we have to pay for it and they don’t want to communicate with the agency for which these people in the front desk should be the one doing it for us, very very poor customer service! Lastly, complimentary breakfast is not included for kids below 9 years old and needs to pay!!! Wow!!! Really thats kids we are talking about they should take care more for them!!! And we are trying to compensate the breakfast we didn’t get from the first day so the kids can be free and they are telling us NO since its complimentary and its not paid but for its for the kids and just trying to compensate what we didn’t get the first day! How can a hotel run like this without any CUSTOMER SERVICE at all!!! Such a poor experience!!!…
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My family and I spent three nights in two rooms at this hotel recently. It was not a nice experience. There were many things wrong with this place but the most aggravating was their refusal to provide breakfast for our children. They said they would not let our children eat breakfast because we were not being charged for them! The rooms are very small with windows that face another building. I do not want to go on about this place, just skip it when looking for a hotel in Cebu City
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Date of stay: October 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Things have improved since my last visit. Notably the inclusion of a "Free Breakfast" which was not available last year. The breakfast consists of cup of rice + egg + choice of Longalisa, Corned Beef, Hot dog, toscino (when available), choriso sausage + hot coffee. Very pleased again with service, wifi has improved, tv was re-tuned in by staff in room following update of signal from provider. Very popular hotel, with filipino and foreigner guests.
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Date of stay: October 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have been staying in this pension house 3 times and last August 2019, I was really disappointed with one of the staff which I dont want to mention here. When I arrived, I asked one of the staff to set up the wifi for me since I was tired that day and since it was a bit complicated to log in for me, I opened my phone (i normally have it locked) and he went downstairs in the reception for my password. He went through my Facebook account and added his name as my friend. That was unacceptable since I have been very good to them. Apart from him, everyone is nice and I love the area and the place.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We would like to thank them for accommodating our guests. Overall, it was okay. our clients were there ahead of time for an early check in but it was still too early and their standard check in time is 2pm. they let them leave their things first at the luggage room. and i guess that was a good one
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I'm not a luxury traveler, but I want to be comfortable since I need a good sleep after a long day of tour. I booked for a premier room, I was totally displeased when I enter the room. The bed is wrap with a muslin cloth, floor is wet, no towels , plus the big post inside the room. The aircon is covered with the curtain. Plus the unpleasant ambiance because of the frowning faces of the receptionist. I was booked for three nights but I left. Maybe a waste of money to find another place but I can't stay in a claustrophobic with negative ambiance place. Will never recommend this place to anyone unless you want a headache.
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Date of stay: August 2018Trip type: Travelled solo
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PPHcebu, Reservations Officer at Pacific Pensionne
Responded Aug. 14, 2018
Dear Frannie W, Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. . Your feedback is extremely valuable to us, as we strive to improve with each and every stay. This is shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One thing that I like on this budget hotel is it is near on almost every establishment you need. The location of this hotel is near Osmenia Circle, where you can dine in on fast foods and restaurants, a mall and a pasalubong center where you can buy delicacies for your friends and love ones and on top of that, there's a 24/7 convenience store just around the corner! The hotel is also not that far from the airport for around 30mins-1hour grab/taxi travel time (depends on traffic). The room is spacious, average comfort room, cold airconditioning, a cable television and a great wifi connection and they also have free breakfast.
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Date of stay: December 2017Trip type: Travelled with friends
Value
Service
Sleep Quality
Room Tip: If you are staying for more than 1 night you can check metrodeal's voucher in which you may...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$15 - US$20 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific pensionne hotel cebu city
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
38
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Frequently Asked Questions about Pacific Pensionne
Which popular attractions are close to Pacific Pensionne?
Nearby attractions include Raintree Mall (0.4 km) and Crown Regency 4D Theater (0.3 km).
What are some of the property amenities at Pacific Pensionne?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Pacific Pensionne?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Pacific Pensionne?
Conveniently located restaurants include Casa Verde, casa verde, and Ipar's Restaurante y Bar de Tapas.
Does Pacific Pensionne have an airport shuttle?
Yes, Pacific Pensionne offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pacific Pensionne have airport transportation?
Yes, Pacific Pensionne offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pacific Pensionne located near the city centre?
Yes, it is 0.7 km away from the centre of Cebu Island.
Which languages are spoken by the staff at Pacific Pensionne?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Pacific Pensionne?
Many travellers enjoy visiting Yap Sandiego Ancestral House (1.1 km), Fort San Pedro (1.8 km), and 1730 Jesuit House (1.2 km).