Stayed 2 nights before our flight back to the US. The rooms are very nice and comfortable. All the staff specially the F&B department are exceptional very accommodating and attentive . Costumer service was above and beyond . Location wise is perfect there are lots of things to do close to the hotel. Some restaurants. The hotel location is close to Ayala mall. My family walk to Ayala mall to do some shopping its like 20 minutes walk. We are looking forward to another stay at Mezzo Hotel in Mabolo Cebu. We had a good time .
No hot water for 2 days, no wifi for 2 days, was told by staff that the whole city did not have internet which was not true, and after 48 hrs and complaining, a company reset the router then it worked, nevertheless their router's security configuration prevents whatsapp calls. No hot water, the staff's only response to all the problems were 'maybe later sir, don't know sir'. The pool is a mess, the pool floor littered with dirt and debris. This is definitely not a 4 star hotel and hardly a 3 star, and they have a long way to go.
This year was a comeback for the Sinulog festivities. I decided to stay at Mezzo because of the awesome experience I had in this hotel way back 2018. Guess what? This year, they exceeded my expectations. Customer service was outstanding and the food was delish (kudos to the chef)! I look forward to another stay at Mezzo - an experience within an experience!
Stayed overnight at Mezzo. The staff is friendly and very welcoming. The rooms are spacious with thoughtful amenities that make the stay a bit more pleasant. Since food is a must-try wherever I go, the room service was prompt, and the clubhouse sandwich is truly amazing--one I still crave to this day. When you have to stay in the middle of the city, Mezzo is a great choice.
We stayed at Mezzo for an event. The rooms were nice and comfy. Staff did a great job attending our needs. The event space was huge. Food is scrumptious and plenty. I would love to bring mg family here.
Our Mezzo experience was one for the books. Our wedding last October 25 wouldn't be as amazing as it was if it weren't for Mezzo's elegant facilities and services. One of the things we most appreciate was their flexibility when we requested to move the time of our wedding because we encountered problems with our family's flights from Davao which got cancelled. They approved our request without hesitation and we were very delighted. The food, the rooms, the staff, and facilities - you really can't name a thing that will get you disappointed. So my wife and I highly recommend Mezzo Hotel. If you're planning your wedding or other events, Make It Mezzo!
Our overall experienced was excellent. We arrived so late due to our flight was delayed. The security guards and doorman helped us with our luggages. Front desk was very accomodating as well. We requested few things and delivered straight away. We're a famiy of 5 stayed in Premier Suite. They provided extra bed for our teenager. The location is really great too.. It's near Ayala / SM your choice! :) We'll surely stay here on our next visit!.
My wife and I went to the café in order to have breakfast. There is just this waiter who greeted my wife but not me (I am not asking him to courteous to me but it's just off that he only greeted my wife) after eating I requested for a tissue with that waiter because table napkins were not available. We are only 2 guest in the café but he entertained the other guest without returning to us. Maybe he is still sleepy at that time and forgot about our request. So, we went back to our room and I just remembered that I left my alcohol bottle on the table were we had breakfast. After checking out, I went back to the café and ask waitress if she ever find to pickup an alcohol bottle on our table. She returned the bottle but surprisingly the alcohol remaining is 1/4 of the bottle (I went to the hotel bringing my alcohol bottle more that half the bottle). …
I highly recommend MEZZO Hotel :) We stayed there for 3 days for our vacation. We were satisfied with their service. Foods are good and their bedrooms and bathrooms are clean too. Their staff are friendly and polite, especially Mr. Jegger and the trainees. Until next time, Mezzo.
Appreciation post for Mezzo Hotel . The perfect place for your occasions. Our wedding was way way better than how we'd expected it to be. Such a great venue to host weddings and events. From booking, food tasting, ocular inspection, prep day, to wedding day and even for after the event, they got everything covered. We were worry-free up to the very end. Food: The food were exquisite and the servings were more than sufficient to cover the intended number of guests. Comments and suggestions during the food tasting are noted and reflected on the actual event. Accomodation: Health and safety are at the top priority. Rooms are spacious to handle number of guests especially on the preparation say. The barkada room is a very "sulit" room as it has 10 single (yet very spacious and comfortable) beds. Staff: Staff are very accomodating and hospitable. They're also available 24/7. This really is the best place to hold your weddings because they surely made ours a special day indeed. So for your next event, #makeitMezzo #FinalLeAFabian #cebuweddings Full Coordination: Joshua Events and Party Services 📸 Bj Abella…
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