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Sugbutel Family Hotel

PricelineUS$26*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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138 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Reviewed 4 weeks ago via mobile

Visited 2 times. Clean room, need renovation on shower spray, breakfast at 6am, if you checkout before 6am, front desk will pack breakfast to go for you(cup noodle, bisquit, drink). Quite environment, helpfull front desk staff (24hour).

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Helpful?
Thank Charles W
Cavite Province, Philippines
Reviewed 5 weeks ago

My mom and I stayed at Sugbutel for 1 night when we arrived in Cebu (before we transferred to our conference hotel the next day). It is located in the port area, few minutes away from SM Cebu. You can walk to SM Cebu in daylight but I don't feel it's safe to walk at night. There are jeepneys (passing...

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Thank babyjhudiel
Reviewed 16 April 2017 via mobile

We stayed here for 1night(Thursday). Before check out we ask the lady in reception if we can reserve and pay ahead for the rooms and will be back by Saturday. It is not allowed as per her advise. Then Saturday afternoon we went back to Sugbutel, looking for business class beds. And yet they are fully booked. The lady in...

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1Thank Itssheilamaezing
Yokohama, Japan
Reviewed 13 April 2017

I stayed here before catching an early morning flight to Manila. It is comfortably close to the airport and competes within a rather lousy batch of hotels in Cebu. I stayed in a dorm which looked like a huge train, the carriages put next to each other (not in a line). Is is for sure not a very family oriented...

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1Thank JambiP
Cebu City, Philippines
Reviewed 9 April 2017

The room where we are staying was like a dorm which can be occupied by 4-6 person. There was no television in the room. The price was ok but maybe they made some changes in their room and they need to add some amenities on it.

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Thank andrewfalcon33
Philippines
Reviewed 7 April 2017 via mobile

We checked in our family driver at around 1AM of April 8, 2017 Saturday and advised the lady frontdesk officer that the driver would be checking out by 8AM of April 10th 2017. I was willing to pay in full and advance worth THREE (3) nights stay since it was obviously a late check in. The lady frontdesk officer insists...

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Helpful?
Thank MariaJLa
Sugbutel Family H, Manager at Sugbutel Family Hotel, responded to this review

Dear Sir/Maam, We apologize for the inconvenience. We can assure you that we are looking into the matter with deepest concern and will do our best to improve our service. We sincerely appreciate your comment/s. So we can further address your concern, may we ask for your contact number or e-mail address? If you can, kindly e-mail us at frontoffice@sugbutel.com....

Reviewed 5 April 2017 via mobile

My husband and I stayed in a lot of places during our visit to the Philippines. This was our last place, we stayed here the night before we left to come back to the USA. It was very clean, nice an very comfortable. We felt safe an happy with this place an we will be back in 2018. We will...

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Thank Lesa C
Reviewed 21 March 2017 via mobile

If you were ever lost in the Queen City of the South but at the same time you don't want to spend that MUCH for an overnight sleep, then this is what you're looking for. Situated in a very accessible place from SM Seaside Cebu, this place is very affordable! Heads on though, you sleep in bunkbeds, secure your things...

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Thank Stefan N
Makati, Philippines
Reviewed 27 February 2017

A family member booked our stay here for 5 days and 4 nights. We got 3 rooms: 2 Standard Twin Rooms (Php1450/room/night), and 1 Family Room (Php2740/room/night). We were initially worried that the lobby elevator was not operational, but the staff pointed out that they have another elevator at the other part of the hotel, which to our relief, was...

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Thank katerdeguzman
Metro Manila, Philippines
Reviewed 9 February 2017 via mobile

As I remember I only paid like 450php for a night in a dorm bed (without mattress). The room looked huge, probably around 100 dorm beds. The location was perfect as its only 5min walk away from SM Cebu where I had my dinner on my last day in Cebu City. The only problem I encountered was the power outlet...

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Helpful?
Thank hanceldt
Sugbutel Family H, Marketing Executive at Sugbutel Family Hotel, responded to this review

Good day Hancel! Thank you for your positive comments. I'm happy that you enjoyed your stay in our hotel. Do checkout our Facebook and Instagram pages for promos that you might be interested in. Looking forward to seeing you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Sugbutel Family Hotel is formerly known as Sugbutel Bed & Bath, Cebu's first modern bed and bath facility - featuring 320 beds equipped with modern facilities and amenities. We are located 3 minutes away from one of Cebu's major malls, SM City Cebu, and 5 minutes away from the Seaports connecting to neighboring islands like Bohol and Leyte. We offer 24/7 security and CCTV cameras, 24/7 backup generator service, Free Wireless Internet Access and all our rooms are fully air conditioned. Convenience store and canteen at the ground floor and restaurant at the 3rd floor. We would also like to introduce our latest addition to Sugbutel Family Hotel - 47 private rooms furnished with twin or double beds, custom made fixtures, LCD cable TV, private toilet and hot and cold shower, and individually controlled air-conditioning. A safe haven for travelers of different kinds - Sugbutel Family Hotel continues to create better ways for the travelers! ... more   less 

Additional Information about Sugbutel Family Hotel

Address: S.Osmena Blvd | cor. Road East, North Reclamation Area, Don Alfredo D. Gothong Centre, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $39 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sugbutel Family Hotel 2*
Number of rooms: 47
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Also Known As:
Sugbutel Bed And Bath
Sugbutel Bed & Bath Hotel Cebu City
Sugbutel Family Hotel Cebu Island/Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Sugbutel Family Hotel staff and other travellers.
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Questions? Get answers from Sugbutel Family Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with windows”
ThatDoubleChinnedGuy, 11 Nov 2016 | Read review
“Better choose the lower bunk bed because there is a curtain and you can have your privacy.”
  • private bunk bed
  • common bunk bed
ChrisJesusG, 18 Jul 2016 | Read review
“get private rooms”
  • like one big hospital ward
  • Business Class accommodation
euridicee, 19 Jun 2016 | Read review
“For groups, request pod beds inside one room for more privacy”
nielpatricks, 8 May 2016 | Read review
“you wish to have a terrible vacation pay extra for insensitive, inflexible, money minded robots in customer service reading rules.”
SreevalsanM, 8 Mar 2016 | Read review
5 of 5
Priceline
US$26* /night
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Booking.comUS$39
Agoda.comUS$26
TravelocityUS$27
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*Disclaimer
Prices are for 1 room, 2 adults
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