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All reviews great budget hotel mini ref in room wifi family room deluxe rooms lcd tv free breakfast walking distance decent size central location the heart of the city upon check lobby taxi philippines kettle valuables
We have checked in at this hotel for our family getaway. I booked 3 rooms as we are 9 adults + 1 child, the room was just nice. Bathroom is clean but there was no bidet that can use also no toothbrush and toothpaste. We...More
Response from Jade Marie D, General Manager at Cebu R Hotel - CapitolResponded 2 weeks ago
Dear traveler, we appreciate you taking the time to provide us with such detailed feedback about your stay. Please note that this has been passed on to the concerned department. We do hope you give us another chance as we will definitely improve our services.
The place is satisfactory , However, the service specially from the reception area was unsatisfactory.
1. the receptionist was sort of a racist she made as feel like we don't belong in your hotel because we're filipino
2. we felt like we're not Welcome. Hardly...More
2 Thank Irene C
Response from Jade Marie D, General Manager at Cebu R Hotel - CapitolResponded September 3, 2018
Dear traveler, thank you for your feedback and we are very sorry that you did not enjoy your stay. We have brought your concerns to the attention of the front desk staff. We are constantly aiming to improve our level of service and your comments...More
I wish we had of found this place the 1st night. It was the best value hotel we have while in the Philippines. Clean and modern massive room and solid internet. There are a few local options to eat and drink at, though not heaps....More
Thank Adam M
Response from Jade Marie D, General Manager at Cebu R Hotel - CapitolResponded September 2, 2018
Dear Traveler, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to see you. Take Care!
Home away from home. Im from Europe, now a longtime expat in the Philippines. Stayed more than 1 year in total in the last 3 years, both at Cebu R Capitol, and the larger Cebu R Mabolo branch.
Capitol branch recently renovated again.
4 Thank ExpatAsia1
Response from Jade Marie D, General Manager at Cebu R Hotel - CapitolResponded August 6, 2018
Dear Traveler, What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near...More
Checked in at Cebu R Hotel Capitol with 15 other companions for a family getaway in Cebu. When we arrived we noticed that renovation was still ongoing in the lobby area. It was my cousin who suggested that we booked in that hotel having checked...More
Thank Alelie Ken C
Response from Jade Marie D, General Manager at Cebu R Hotel - CapitolResponded July 31, 2018
Dear Traveler, thank you for your positive comments and we are happy that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay. We hope you give us another chance as we will definitely make it up...More