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Cebu R Hotel - Capitol

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235 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Reviewed 2 days ago NEW

We stayed for two nights and had a wonderful time. The price we got for the family room was a steal considering the hotel's location. It's best to book ahead of time since it's almost always full because of the price and the wonderful reviews from other travelers. The also serve a complimentary breakfast with the rooms and have in-room...

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Thank Medora NB Q
Reviewed 3 days ago NEWvia mobile

No fee was advertised for airport shuttle - however fee of 1500 pesos was required. Desk Clerk freely admitted the taxi (less that 100 pesos) was better. Availability of airport shuttle was primary reason for selecting this hotel.

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Helpful?
Thank Bob E
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this review

Dear Traveler, thank you for your feedback. Our shuttle service comes with a different price. We are sorry for the confusion this has brought to you. It is our goal to make you feel at home and provide excellent service. We hope to welcome you back in the future as we will definitely make it up to you. Take Care!

Berlin, Germany
Reviewed 1 week ago via mobile

Stayed there for 3 nights in a family room for 45 USD/night. Location: Located around 30 min. drive from the airport. Cost around 10 USD. The location wasn't really central located Rooms: Outdated & simple furniture. Need definitely a renovation. Facility: AC terrible loud, free WIFI but very slow as anywhere nowadays. Cleanness: Room cleaning was O.K. Staff: Very friendly...

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Helpful?
Thank Perspective B
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this review

Dear Traveler, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. We hope to see you back some...

Reviewed 3 weeks ago via mobile

We stayed at a room for 4 pax... we went to cebu from mindanao to go whaleshark swimming and canyoneering, so we just stayed ar the hotel very quick... and its just perfect. the employees are really friendly especially the front desk ladies... and the maintenance guy ( i forgot to ask his name)---it just so happened that our bathroom...

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Helpful?
Thank bada k
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this review

Dear Traveler, Thank you for taking the time to review your stay with us, your comments are very much valued. We take our roles very seriously and try everyday to provide that quality customer service, that our guests expect. Thank you again and we look forward to seeing you on your next trip. Take Care!

Reviewed 3 weeks ago

staff are great smiley warm , friendly from security to reception , kitchen staff etc ..nicest staff food is good ..... recommend ... no power in shower... internet awful to non existent . rooms ok ... little dated .....

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Helpful?
Thank Anthony S
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this review

Dear Traveler, thank you for taking the time to share your review with us. I'll be sure to let our staff know on how much of an impact they made on your experience. We appreciate your valuable feedback as it helps us identify the areas we can improve. We hope to welcome you back in the hotel in the future....

Markham, Canada
Reviewed 4 weeks ago

First of all, I would like to comment on the staff. Very nice.The hot water was good. Other than that, nothing to be excited about. The rooms were very dirty. Faucets in the washrooms in 3 rooms that we occupied are really OLD and dirty. I did not want to touch it. Old and thick mildews in shower rooms, sinks...

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Helpful?
Thank wilritzg
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this review

Dear Traveler, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that needs updating. I have personally addressed this with our housekeeping staff to ensure this won't...

Petaling Jaya, Selangor, Malaysia
Reviewed 15 February 2017

was very happy with the hotel and the service. prices were very cheap. location was central for me, as it was easy to get dinner and to walk around the room was very clean and well kept all was great for a fabulous cheap price staffs were very helpful and nice

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2Thank Sunshine Z
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this review

Dear Traveler, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Take Care!

Reviewed 29 January 2017 via mobile

The location was favourable as it was near to popular malls. Wifi needs improvement however, so you'll most likely need to have a data plan as backup. Other than that, the hotel is comfortable to live in. Plus the staff are accomodating, friendly and reliable. I would come back here if I plan to visit Cebu again.

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1Thank Ivan B
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this review

Dear Traveler, Thank you for taking time to review your stay with us. Your feedback has been noted. We're happy that you enjoyed your stay and we look forward to have you again in the hotel. Take Care!

Miami, Australia
Reviewed 19 January 2017

The location was okay but our room was very old and dated with a horrible shower. The so called double bed was two single beds pushed together and air conditioner was so loud that we didn't get much sleep. Was far too hot not to have it on so had to suffer. We asked to change rooms but were told...

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Helpful?
2Thank ITRigon
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this review

Dear Traveler, we hope this notes finds well. We have sent your feedback to the personnel concerned. We apologize for this bad experience. This is very disappointing to hear but we hope you give us another chance to make it up to you. Take Care!

Reviewed 28 December 2016

The staffs are accomodating, considerate and friendly. Foods are also good. Rooms are nice and comfy. We'll definitely choose to check-in here again the next time we visit Cebu City in the near future.😊😊😊😊

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Helpful?
Thank Key L
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this review

Dear Traveler, We appreciate your positive feedback about our hotel. It's definitely a boost for us every time we hear positive reviews such as this. We look forward to see you again soon. Happy Holidays!

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
  • Airport Transportation

Additional Information about Cebu R Hotel - Capitol

Address: 101 Don Mariano Cui St, Capitol Site, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $33 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cebu R Hotel - Capitol 3*
Number of rooms: 31
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Also Known As:
Cebu R Hotel - Capitol Cebu Island/Cebu City
Hotel Style:
#8 Best Value Hotel in Cebu City
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Kidapawan, Philippines
5 months ago
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We're in second floor and the rooms are spacious enough for 3 persons. Its also peace”
 of 5 bubbles 124keyl, 28 Dec 2016 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles n0cilfaith0, 3 Dec 2016 | Read review
“Corner rooms are definitely good because of the windows :)”
  • Corner room (outside)
 of 5 bubbles BenusPeyt, 17 Oct 2016 | Read review
“The Family room is really affordable if you're a group of 4”
 of 5 bubbles gracev607, 21 Sep 2016 | Read review
“no comment”
 of 5 bubbles 298liamm, 2 Sep 2016 | Read review
5 of 5