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Baseline Center Juana Osmena Street, Cebu City 6000 Philippines
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Traveller (120)
Room & Suite (33)
Dining (18)

About

#7 of 200 hotels in Cebu City
Location
Cleanliness
Service
Value
Situated within Base Line’s development complex, the property delivers an experience and a sense of home that is unique to Cebu. Citadines Cebu City sets a new standard for spacious accommodations while sharing the local culture with its close proximity to famous tourist spots such as the Fuente Osmena Circle, the provincial capitol, Magellan’s Cross and the Taoist temple.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Spa
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
73Reviews2Q+A4Room tips
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Sumant J wrote a review Today
6 contributions1 helpful vote
We 12 PPL stayed for 01Night on 18th Jan. Quite specious & clean rooms, variety breakfast spread, very helpful staff. Location of the hotel is vey good, just 5mins walk to the Mango Square, love to stay nxt time too....
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Date of stay: January 2023
Value
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Room Tip: Nothing specific
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BrennCarlo wrote a review Jan. 23
Philippines5 contributions
We had a great pleasure staying in Citadines Cebu during our trip for Sinulog. We booked the room in advance to secure our preferred room type. We arrived around 9am and was very tired due of an early flight. We were not expecting to get the room that early as we understand the demand of the hotel specially that date. To our surprise, we were warmly greeted and accommodated by Dominic (i hope i got the name right). He was so professional and was very particular to his words and made us feel welcome despite of our early arrival and we were accommodated right away! These such of gestures are something that we didn’t expect. He explained to us all the events coming up and stuff we can do in advance to enjoy the Festival. The room was clean as usual but the AC in the bedroom was not cooling well. We just didn’t like the towels provided as it seemed new and so the fluff was sticking on our skin. During our stay, we’ve met amazing people and one of that was Abby whom exerted her effort to accommodate our inquiries and do extra mile despite of her work load. We felt very special. Again, thank you and we shall stay back again as soon as we get back to Cebu!
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cyrille P wrote a review Nov. 2022
2 contributions
True that good food is a therapy☺Authentic Japanese food after a long tiring day makes me happy. I just can't deny that Japanese food is one of the best foods that I always crave like California maki🧡 at Ayame Japanese Restaurant at IlCorso Cebu City.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded Nov. 14, 2022
Dear Cyrille P, Thank you for taking the time to share your feedback! We are very happy that you enjoyed the Japanese food. We do hope that we can have the opportunity again to welcome you back in the near future. Best regards, R.Mulat Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
telsnchz wrote a review Oct. 2022
1 contribution
Overall, my mom and I had a wonderful experience at Citadines. We stayed for 3 nights as we had to go back and forth to clinics/hospitals for my mom’s appointments. So, we took advantage of its great uptown location to run errands, walk to church, and also grab some groceries from a store at the lower level of the building. Service was indeed top notch. Staff went over and beyond to help make our stay enjoyable. The room was clean and spacious. Bed comfort cannot be beat. Mornings also got even better with amazing breakfast at Abaca. Would definitely send a friend there.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded Nov. 1, 2022
Dear telsnchz, Thank you so much for your kind feedback following your recent stay with us. We are so glad that your visit exceeded your expectations and we appreciate you for sharing how accessible our hotel is located in the city. We look forward to welcoming you back again very soon. Best regards, R.Mulat Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
extravelagent wrote a review Oct. 2022
Honolulu, Hawaii350 contributions211 helpful votes
I think my expectation was too high just coming from Citadines Manila. But since Tripadviser is being wonky and I'm now having to re-write this here is an abridged version: Cons: 1 bedroom not so clean, Kept finding long hairs on floor and I'm bald and travelling alone. Also found an aspirin wrapper on floor. It was late so just wore the slippers provided. I guess I could have had the on demand housekeeping re-vacuum the next day but kind of a hassle and had just undone my suitcase. Plus was in Cebu on business so was in a rush. One threadmill not working in their tiny gym with no a/c (fan only) so it was rough using the gym. Barking dog on my floor and one night fire alarm went off but hotel can't be responsible for inconsiderate pet owners and poeple who burn their food. Pros: Staff super nice including front desk staff, security. Can't really say to much for housekeeping. Breakfast buffet seemed vast. When I was here a few years ago and stayed at the Radisson Blu I wanted to check out a new property, Sadly, I will go back to the Radisson in 6 months.
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Date of stay: October 2022
Rooms
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded Oct. 19, 2022
Dear extravelagent, Thank you for sharing your stay experience at Citadines Cebu City. Please accept my deepest apologies for the service issues you experienced during your stay. Rest assured that this is not our standard and we will seriously address your comments. We will use this to further improve our services and training. I sincerely hope that you will give us the chance again in the near future. Thank you very much. Best regards, R.Mulat Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sanchawla wrote a review Sep. 2022
New Delhi, India24 contributions7 helpful votes
This hotel was dream stuff - It has the best rooms, the best service, the best food, the best pool and the best pool views. Also they have an amazing lobby to work, free coffee, diy laundry and also souvenir shop.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded Oct. 6, 2022
Dear sanchawla, Thank you for taking the time to share your stay experience at Citadines Cebu City. It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivate us to further improve our commitment to delivering good service. We thank you again for your valued patronage and we look forward to welcoming you back at any one of our serviced residences. Yours sincerely, R.Mulat Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivy Mae M wrote a review Sep. 2022
2 contributions
The hotel is nice. The staff responding politely Very accomodating. .and the room is so comfortable. . We'll definitely come again soon. . My son enjoy the stay very much. Ahh. The food are aslo good.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded Sep. 20, 2022
Dear Ivy Mae M, Thank you for posting such positive feedback about your recent stay with us. We are very glad that you thoroughly enjoyed your time here at Citadines Cebu City. We sincerely hope that we can be of service again in the near future. Warmest regards, R.Mulat Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JMYangco wrote a review Sep. 2022
1 contribution
The best hotel experience a newly wed could have. We had our wedding preparations and honeymoon! They have provided us with above satisfactory service! Staff were very accommodating and generous with our request! Rooms were big and perfect for pictorials ❤️❤️❤️❤️
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded Sep. 15, 2022
Dear chamiey2022, Congratulations! Thank you so much for taking the time to leave such wonderful feedback! We are so thrilled to know that you had such a wonderful experience with us. It is our pride to provide the very best experience to all of our valued guests and I am so glad this was the reality in every aspect of your stay experience. Once again, thank you for choosing Citadines Cebu City as part of your once-in-a-lifetime event. We hope that we can be of service again in the near future. Cheers, R.Mulat Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sal M wrote a review Aug. 2022
1 contribution
We stayed for a month. This is actually our second stay here as our first stay was amazing. Their service is incredible and the staff pay really good attention to the care and requests of its guests. The best part was the rooftop pool and gym. Whenever we visit Cebu, Citadines will always be our choice of preference.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded Aug. 17, 2022
Dear Sal M, Thank you for taking the time to share your feedback with us. We are always delighted to read about guest experiences and we are so glad that you chose our hotel as your home here in Cebu City. Please allow me to share your comments with the team and we hope to see you again soon! Best regards, R.Mulat Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donabelle B wrote a review Aug. 2022
1 contribution
+1
My fiancé and I stayed for a month in Citadines and this wasn’t the first time though this was the longest. We will always come back mainly because of the service. Thankful to everyone who’s very accommodating with our requests which made our stay easy peasy. Love from Australia x Philippines. ♥️
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rey Vergel Mulat, General Manager at Citadines Cebu City
Responded Aug. 17, 2022
Dear Donabelle B, Thank you so much for sharing this fantastic review! It is a pleasure to read that you felt at home with us. We look forward to having the opportunity to welcome you back again very soon. Best regards, R.Mulat Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$82 - US$103 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
180
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Citadines Cebu City - UPDATED 2023 Prices, Reviews & Photos (Philippines) - Hotel - Tripadvisor

Frequently Asked Questions about Citadines Cebu City
Which popular attractions are close to Citadines Cebu City?
Nearby attractions include Fuente Osmena (0.3 km), Mango Square Mall (0.3 km), and Howling Dogs Sports Grill (0.6 km).
What are some of the property amenities at Citadines Cebu City?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Citadines Cebu City?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Citadines Cebu City?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Citadines Cebu City?
Yes, free parking is available to guests.
What are some restaurants close to Citadines Cebu City?
Conveniently located restaurants include STK ta bai! at Paolito's Seafood House, Buko Seaside Bar and Restaurant, and Luncheonette.
Are there opportunities to exercise at Citadines Cebu City?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Citadines Cebu City have airport transportation?
Yes, Citadines Cebu City offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Citadines Cebu City located near the city centre?
Yes, it is 0.3 km away from the centre of Cebu Island.
Are any cleaning services offered at Citadines Cebu City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Citadines Cebu City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.