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Hotel Elizabeth Cebu

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Hotel Elizabeth Cebu
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246 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Tokyo, Japan
Reviewed 5 January 2017

I stayed last weekend 1 night to see new years fireworks.The room is enough for me.Fireworks sparkled around hotel on new year's eve.Breakfast was good taste.But when I check out I was waiting at near the front desk.After more than thirty minute, nobody didn't inform my room nunmber.I asked front staff.She passed confirmed paper to me.Why can't they chek out...

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Helpful?
Thank myny
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Myny, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are glad that you have enjoyed the fireworks and also with nearby establishments while you were staying at the hotel. We apologize though for the delay in your check out. We will look into this...

Paris, France
Reviewed 2 January 2017

This was my second time to stay in Hotel Elizabeth. First impression was the warmth and helpfulness of the staff, from the security who greeted and opened the door, to the bellboys, reception, and the rest of the staff in the hotel, made us all feel welcome. We had a really pleasant stay, including having a really good spread for...

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1Thank shinobi007
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Shinobi007, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. Our sincerest gratitude for choosing our hotel everytime you are in Cebu since you said that it is already your second time, we are glad that you feel more warmth and convenience. As for the bathroom...

Singapore, Singapore
Reviewed 26 December 2016

Checking in and out was speedy and hassle free. We felt welcomed as we stepped into the hotel. Everyone was cheerful and polite. The hotel is in a good location. It takes 5 minutes to walk to Ayala Mall. The room is clean and spacious for 3 adults. The bed is firm and comfortable, although a tad too small for...

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Thank Yeah52
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Yeah52, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are happy to know that you had a pleasant long stay in our hotel. We are glad that you are satisfied with the room, staff and food. Regarding the concern on the toiletries, we already...

Sabang
Reviewed 21 December 2016 via mobile

I stayed in elizabeth cebu for 4 days for a vacation I was amazed with the friendly and courteous employees nice room and breakfast one thing needs to have attention is the wifi connection it is very slow and never the less evrything is almost perfect

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Thank Ivan S
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Ivan S, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are pleased that you have found our hotel your city escapade. Our staff are always happy to hear that their hospitality are being noticed and we will ensure that these kind of reviews will...

Dumaguete City, Philippines
Reviewed 20 December 2016

newer facility (6 years old) well done and in great shape, staff very polite and nice but confused communications. i registered and paid for four people but they were going to make me pay extra for the 3rd and 4th towel which i refused. on checkout they were going to make me pay for the extra bed for the 3rd...

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Thank john k
MBDAce, Corporate Sales & Marketing Manager at Hotel Elizabeth Cebu, responded to this review

Dear John K, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are glad to hear that you find our hotel in still well-maintained even after 6 years in operation. Regarding the complaints on the extra person amenities, we apologize if there were problem with communications,...

liverpool
Reviewed 12 December 2016

we stayed here for two nights while in Cebu, our room was spacious and clean, the bed was big and very comfortable, we had a coffee / tea making facilities, but with one coffee sugar creamer each it wasn't ideal, the staff on the other hand were marvellous, every single one, from the desk to the restaurant and the housekeeping,...

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1Thank peter216
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Peter216, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are pleased to hear that you find our rooms very spacious and clean, we are proud of that since we would really like to give the best experience to our guests by simply enjoying the...

Reviewed 11 December 2016 via mobile

The hotel staff are pretty polite. Special mention and thanks to the hotel security guards and head security. They responded at once when we had an issue with a certain taxi driver.But during our stay there was a problem with the water which was resolved the next day. Over all we had a comfortable stay .

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2Thank Weng B
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Weng B, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are more than happy to assist our guest in anything that they need especially if they might be in trouble as tourist in the city. Your note regarding the water supple during your stay...

Singapore, Singapore
Reviewed 7 December 2016 via mobile

We requested upon check in to set up the extra beds at 5pm. We went back at the hotel at 9pm only to find out that our request wasn't executed. Tried to call the front desk / reception but to no avail. I went down myself just to talk to the receptionist and the extra beds were set up at...

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Helpful?
Thank pauljavier
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Pauljavier, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We uphold a standard of excellence to ensure that our guest will have a comfortable stay in any of our hotel and we regret that we have not come up to your expectation and we might...

Singapore, Singapore
Reviewed 28 November 2016

Very well located, just 5 minutes walk to the main mall on Cebu city. Hotel is well kept, well maintained and very clean. Seems to have some renovation. Rooms are big. Front desk staffs are accommodating and even catered to our breakfast pack. Thanks.

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1Thank Derrick N
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Derrick N, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are glad that you appreciated our closeness to the mall, in a way this has become convenient for most of our guest since they can just walk and easily buy last minute pasalubong. We...

Makati, Philippines
Reviewed 27 November 2016

It was a simple great 3 nights stay at Elizabeth Hotel Cebu. Accessible to all... Easy access to taxi, and Metro and Ayala Malls are just 10 to 15 minutes well lighted-safe walk. Room and services are great too plus free use of the GYM. and of course, the personnel at the dining hall and bar area! I enjoyed the...

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1Thank wwvtheatro
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Wwvtheatro, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. Thanks so much for appreciating the staff especially with Front Office and F&B Departments. We always aim for our guests to have an "simply great different stay" and we are just elated that we were able...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Established shortly after its predecessor in Baguio, Hotel Elizabeth Cebu has over 130 stately guestrooms and suites all envisioned by Tessa Prieto-Valdes, style icon and celebrated interior decorator. Breathtaking frescos by painter Alfred Galvez and portraits of well-spent travels adorn its Mediterranean-inspired hallways. Situated conveniently in one of Cebu's bustling business districts, the hotel is just a 2-minute walk to Metro Gaisano and Ayala malls, affording guests easy access to leisure activities, such as shopping and sightseeing.A riot of flavors awaits you at the Flora Cafe, where international cuisine is served in the most inventive and appetizing of ways. Enjoy great music and relax at the Piano Bar while sipping on your favorite wines and cocktails. Pamper yourself with our massage service or work up a good sweat at our Fitness Center. Celebrate momentous occasions and attend seminars and conferences in style and luxurious comfort, in our various function rooms and ballroom. You will fall in love with Hotel Elizabeth. It’s an experience on its own. ... more   less 

Additional Information about Hotel Elizabeth Cebu

Address: Arch.Reyes Ave | Camputhaw, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $73 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Elizabeth Cebu 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hotel Elizabeth Cebu Cebu Island/Cebu City
Hotel Style:
#8 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Elizabeth Cebu staff and other travellers.
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Questions? Get answers from Hotel Elizabeth Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the 5th floor where the generator is located”
 of 5 bubbles Morteeman, 17 Feb 2017 | Read review
“The noise outside was unavoidable because of the hotel's location”
 of 5 bubbles queen2b, 16 Feb 2017 | Read review
“Early check in depends on the availability. No bidet on toilets. Expensive airport transfers.”
 of 5 bubbles jheza07, 13 Feb 2017 | Read review
“The room I had was very quiet with no problems.”
 of 5 bubbles CharlesL993, 3 Feb 2017 | Read review
“Best view of the mountain when you. Are in the higher floors”
 of 5 bubbles 547mariacristinan, 29 Jan 2017 | Read review
5 of 5