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Quest Hotel and Conference Center - Cebu

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Archbishop Reyes Avenue, Cebu City 6000 Philippines
25 people are viewing this hotel
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Traveller (1703)
Room & Suite (702)
Dining (228)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 200 hotels in Cebu City
Location
Cleanliness
Service
Value
Travellers' Choice
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment. Quest Cebu is a PWD friendly hotel with accessible facilities and rooms."
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Valet parking
Wifi
Outdoor pool
Yoga room
Coffee shop
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Filipino
4461Reviews83Q+A100Room tips
Traveller rating
  • 2,053
  • 1,654
  • 486
  • 150
  • 118
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Fermin OH O wrote a review Jan. 25
1 contribution
My wife and I have been staying at Quest Hotel since it was opened when ever we are in Cebu. I consider it as one of the most comfortable place to stay. The location is ideal as it is just beside a first class mall and is situated at the center of the city.
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Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Norman R wrote a review Jan. 20
I commend the great service from the team! Kudos and five star to Mr. John Lemuel Pore for making the event successful. From planning to actual event, his work ethics is above and beyond! Also to the banquet team, Adrian and Dave ( i forgot to ask the full name) were also very supportive in pulling of the "surprise moment" to my now fiancè. Food was appetizing and plenty (quantity-wise). I recommend the binignit and the pork spare ribs 👌👌 Overall, it was very successful and meaningful night for us!
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ryken M wrote a review Jan. 20
1 contribution
It was perfect, staffs were very accommodating from reservation to front desk and concierge. Had the best view in my room and food was great. I love the breakfast 😍 Will highly recommend this hotel to my friends ❤️
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Masi wrote a review Jan. 18
4 contributions
I was 2 days in quest hotel on january 2023, not first time. I like it becouse is near ayala mall, is my favor mall. The breakfast is so amazing, opposite in mandarin hotel is soooo bad quality. The bed in quest is good for sleep, the rooms are quied to the pool. Its always nice to relax quik on pool. I coming back. Staff on lobby is profesional and friendly.
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Date of stay: January 2023
Rooms
Cleanliness
Service
Room Tip: Das Zimmer zum pool war sehr ruhig.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Audrey wrote a review Jan. 17
1 contribution1 helpful vote
Our family of 7 fully enjoyed Quest. We are balikbayans from NZ and had come home after 20 years living overseas. Right from the beginning we had experienced great service from airport pick up and the front desk staff were amazing dealing with us at midnight to check us all in. We were provided rooms all on the same level which was fantastic. Our rooms were cleaned everyday and housekeeping always made sure our needs were met. Mildred and her staff were just so kind and hard working. Room service, Christian and Carl, always came with a big smile on their faces and made sure we were fed the food we had wanted. Liam the security guard also made sure we had the right amount of taxis (or a big van) to transport us to our activities everyday. Quest has fantastic facilities including the gym, pool and pool bar. We got to know the staff and felt like this was our home for three weeks. We will definitely be back on our next visit. THANK YOU QUEST .
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Date of stay: December 2022
Value
Cleanliness
Service
Room Tip: Corner rooms are the best, you could always request one if it is available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sheila wrote a review Jan. 16
165 contributions52 helpful votes
PROS: Great location, staff is fast to act and accommodating, and the room/ common areas were clean. CONS: Room could do better with some renovation. It really looks old. Hotel slippers were only provided after I requested for one—it would have been better if a pair was readily available in the room.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eitan S wrote a review Jan. 10
Ra'anana, Israel1 contribution
A GREAT SERVICE The location near ayala mall is good, clean, And the sevice is the best ,helpful and polite in the reception by Felish And also by the consierge Ethan a good restaurant, a good sevice also, nice pool in floor 7
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 1 week ago
Dear eitanshl, Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu! Best Regards, Quest Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RANA BASIT A wrote a review Jan. 9
2 contributions
Hotel is located in the heart of Cebu and provides one of the best in stay services. Everything is nearby to the facility. Staff was really kind and helpful. Airport transport services are a plus point.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 1 week ago
Dear ranabasita, Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu! Best Regards, Quest Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Compass10483800565 wrote a review Jan. 7
4th time to stay in this hotel, booked 3 rooms; 2 king rooms and 1 double room for 17 days. Checked in only 1 king room was available which was just fine since we arrive early but rooms were not available during check in time. Finally given 2 king rooms cause a double room was not available then had issues with my son’s room 901 for a leaking AC was moved to room 900 then within a few day was moved again to room 1100 for the same issue even this room was dripping onto the bed, my son got frustrated that he didn’t report it. My room 907 AC was dripping called front desk to have maintenance to check it, I ask the front desk what maintenance found out they say they would inquire but did not get back to me. My daughters room 939 started dripping too but we were close to checking out in a few days. In my last 3 stay here I never had any issues with AC also bathroom caulk has black mold on room 907, I didn’t check the other bathrooms. Ordered room service; hamburger w/ fries the burger had a weird sauce on it which was not mentioned on the menu, I didn’t even finish it on the other hand my wife was under the weather she ordered arroz caldo which she liked. Nevertheless had excellent service from housekeeping; Elmer, Annalisa, Maryanne, Joey and Jun also Puso breakfast staff, Eric, Mark, Job. Concierge were helpful. Shuttle to airport with 8 luggages and 2 carryon was accommodated on a large van. Wi-Fi this time is unsecured didn’t have that before, scrupulous eyes might be watching the internet. I gave a very good review and score before but this time I have to be honest I’m disappointed since I like this hotel. I don’t know if there would be a next will see on my next trip.
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Date of stay: December 2022
Value
Location
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BondGirl54 wrote a review Jan. 7
California7 contributions1 helpful vote
We stayed for 13 days in the Executive Suite Room and it was outstanding! Our room attendant Carmela was all we could ask for. She was there when we needed her, our room was always clean & tidy and stocked with the toiletries and other essentials. We exchanged notes/greetings. Her spoken and written English are excellent! In the 'Puso' Restaurant, we were always taken care of by Eric, Mark and Grant. The breakfast spread was always a treat! Whenever we dialed "0" for assistance like laundry pick up, request for ice, bell boy, the response was always prompt. This hotel is also very near the Ayala Mall & The Terraces so it's very convenient for us. We go for our walks in the morning and have a lot of restaurant choices for lunch &/or dinner. Thanks QUEST for a very positive stay during the Holidays. This was our 3rd stay at Quest and we will always return to Quest whenever we visit Cebu. Sincerely, Lorena & Miles Dudman (California, USA)
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Date of stay: December 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 2 weeks ago
Dear Miss Dudman, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Quest Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$48 - US$66 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
427
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Quest Hotel and Conference Center - Cebu (C̶$̶1̶8̶3̶) C$56 - UPDATED 2023 Prices, Reviews & Photos (Cebu City, Philippines) - Tripadvisor

Frequently Asked Questions about Quest Hotel and Conference Center - Cebu
Which popular attractions are close to Quest Hotel and Conference Center - Cebu?
Nearby attractions include Ayala Center Cebu (0.3 km), Island Souveniers (0.2 km), and ANTHILL Fabric Gallery (0.2 km).
What are some of the property amenities at Quest Hotel and Conference Center - Cebu?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Quest Hotel and Conference Center - Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Hotel and Conference Center - Cebu?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Quest Hotel and Conference Center - Cebu?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Quest Hotel and Conference Center - Cebu?
Conveniently located restaurants include Puso Bistro & Bar, House of Lechon, and Isla Sugbu Seafood City.
Are there opportunities to exercise at Quest Hotel and Conference Center - Cebu?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Does Quest Hotel and Conference Center - Cebu have airport transportation?
Yes, Quest Hotel and Conference Center - Cebu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quest Hotel and Conference Center - Cebu?
Yes, dry cleaning and laundry service are offered to guests.
Does Quest Hotel and Conference Center - Cebu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.