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Quest Cebu

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Quest Cebu
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2,614 Reviews from our TripAdvisor Community

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Showing 2,333: English reviews
Mission Viejo, California
Reviewed 2 weeks ago

We requested early check in when we decided to try Quest for a one-day Valentines get away. Upon arrival, front desk clerk said he had four empty rooms and would give us one in a couple hours, as soon as it was cleaned up. We decided to wait at the pool which is on the seventh floor. The pool has...

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Helpful?
Thank Go_with_God333
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Go_with_God333 The hotel has been full and thus we cannot guarantee early check-in specially if you arrive before 9am. Your room was made available to you before 3pm but you could not be reached at the mobile number you gave us. As for breakfast, you also booked a room on a single occupancy rate and thus allows you only...

Hong Kong, China
Reviewed 2 weeks ago

We had a request to pack our breakfasts since we were leaving at 5 am to go to Oslob for whale watching and they actually packed 5 sets of breakfast for us. I do not think most other hotels would do this so the first impression for me was great. The rooms were good and although our friends had some...

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Helpful?
Thank Nik T
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Nik T I am happy to hear you enjoyed breakfast and that our team was able to resolve room issues quickly. The team does its best to anticipate guest needs and thus we provide packed breakfast for out of town trips or early departures. We look forward to welcoming you again at the Quest Cebu! Mia Singson Leon General...

Magdeburg, Germany
Reviewed 2 weeks ago

Stay there for 3 Nights, Hotel is very Central, very friendly Staff, Roms are in good condition, good Value for the Money. Iff i go to Cebu again will Check Inn there again. Check out was also fast and easy.

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Helpful?
Thank PeterHorch
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear PeterHorch, Thank you for your kind review regarding our staff and rooms. Providing our guests value for money is a top priority for us. We look forward to welcoming you again at the Quest Cebu! Mia Singson Leon General Manager

Reviewed 2 weeks ago

This is a great hotel for a short stay in the city centre. Ayala is across the road, breakfast is good, pool is nice to chill for an afternoon or so and the rooms are good. We had a balcony which i would recommend paying a little extra for.

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Helpful?
Thank Josh S
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Josh S, Thank you very much for highlighting our strong points; good location, a hearty breakfast buffet, and good rooms. Our Premier Deluxe rooms are indeed very popular and always fully booked. We look forward to seeing you again at your Quest Cebu. Mia Singson Leon General Manager

Hong Kong
Reviewed 2 weeks ago via mobile

Stayed here for 5 nights and this is one of the best 3 star business hotels self has stayed in. Room was big and had a beautiful city and swimming pool view. The staff were excellent, very professional and very friendly. Tom from the breakfast area took excellent care of us each day at breakfast and made us feel like...

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Helpful?
Thank Nitzzzz
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Nitzzz, Thank you very much for your heart-warming review. I am glad you found your room beautiful and spacious and that you were able to relax at the pool. We have forwarded your commendation to the breakfast and room service team, as well as to Tom, who was delighted to hear that he made a difference in your stay....

Reviewed 2 weeks ago

The price was very good compared to U.S. Hotels. It was about $90/night (includes taxes). It is located right across from one of the malls so whether you wanted food, entertainment or money exchange, it was all there. We arrived on the last day of Sinulog. The hotel and staff were all very festive and made you feel a part...

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Helpful?
Thank Theresa H
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Theresa H, Thank you very much for giving a detailed description of your last stay at the Quest and for sharing your positive experiences. We take pride in our ability to provide value for money and our strengths which you have kindly enumerated; good service, good food, strong wifi. We have also taken note of your comment regarding the...

Makati, Philippines
Reviewed 3 weeks ago

Had a great experience in the hotel last December -- not too pricey, but service was really great. Despite the check-in time being later in the day, as soon as the room was available, they notified me through SMS that I could go to the room already. The hotel's proximity to the business district, particularly Ayala Center Cebu, made everything...

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Helpful?
Thank JeffCape
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear JeffCape, Thank you very much for highlighting the good service you received at the Quest Hotel. We know this can really make a difference in someone's stay thus we do our best to provide a friendly, efficient, and personalized experience even when the hotel is running full. We have identified the dripping aircon unit and have taken steps to...

Singapore
Reviewed 3 weeks ago

this hotel shows it is more than a 3 star rating. Nice soothing jazzy feel piped in music / songs at Lobby. Anyone know who the Artiste is with that little husky voice ? Stayed at the Junior Suite. Would have rated this Excellent if only i did not have to call every day on the correct required accessories /...

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Helpful?
Thank GChan516
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear GChan516, Thank you very much for your kind words. Our goal has always been to exceed guest expectations and I am glad you enjoyed your stay. Housekeeping has been reminded to be more attuned to repeated requests to better anticipate guest needs going forward. We are trying to find out the artist of the jazzy music you enjoyed at...

London, United Kingdom
Reviewed 4 weeks ago

Excellent Hotel. Near Ayala Mall. Near Jeepney station. Many eating restaurants, like McDonalds, Burger King, Jollibee and many other well know restaurants. Very polite staffs, well mannered, excellent service. Very good reception service

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Helpful?
Thank Lakhiram U
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Lakhiram U, Thank you very much for highlighting one of our strengths which a friendly and helpful team. Indeed, the hotel is conveniently located in the heart of the city where transportation and getting around is very easy. It is the perfect place for business and leisure travel when in Cebu City. We look forward to welcoming you again...

Reviewed 4 weeks ago via mobile

The service is extraordinarily. Big business hotel. But also Backpackers can enjoy one night stay without feeling too posh ;) I just didn't like the cray air-cons everywhere. But this is a general thing in Philippines.

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Helpful?
Thank Julian-Horn-2401
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Julian-Horn-2401, Thank you very much for your kind words. We hope you enjoy you forward travels and please visit us again during your next trip to Cebu. Mia Singson-Leon General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more   less 

Additional Information about Quest Cebu

Address: Archbishop Reyes Avenue, Cebu City, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $69 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Cebu 3*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Asiatravel.com Holdings, Booking.com, Agoda and Hotels.com so you can book your Quest Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quest Cebu Cebu Island/Cebu City
Hotel Style:
#4 Romantic Hotel in Cebu City
#4 Family Hotel in Cebu City
#5 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Quest Cebu staff and other travellers.
30 questions
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Questions? Get answers from Quest Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side would give afternoon sun”
 of 5 bubbles I9614VQpauls, 22 Feb 2017 | Read review
“Try for a corner room, they're bigger and have better views.”
 of 5 bubbles Linda4490, 19 Feb 2017 | Read review
“choose with city view- higher floor or corner room for 2 sided view of the city- that means the bed is also overlooking the city view.”
 of 5 bubbles _mlbautista58, 12 Feb 2017 | Read review
“Ask for complimentary Upgrade”
 of 5 bubbles PeterHorch, 8 Feb 2017 | Read review
“Upgrade to a balcony room for a little more space”
 of 5 bubbles , 7 Feb 2017 | Read review
5 of 5