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Quest Cebu

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Quest Cebu
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2,569 Reviews from our TripAdvisor Community

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Showing 2,306: English reviews
Boise, Idaho
Reviewed 17 September 2016

It was a little expensive for the size of their room. We stayed in two different rooms during our stay. The 4K plus room a night have great internet connection. The 2K rooms per night the internet connection was next to nothing. You have to call them for extra toilet paper every time.

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Helpful?
Thank maribelo500
QuestCebuGM, Assistant Front Office Management at Quest Cebu, responded to this review

Dear Ms. Marilbelo, Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center. We sincerely value your comments in our continuous effort to provide friendly and efficient service. We are glad that overall experience were great and we appreciate your kind thoughts of staying with us again. Whilst we...

baguio city philippines
Reviewed 17 September 2016 via mobile

Very classic and expensive facility, nice employees, dance breakfast but costly, many foreigners, and very close to Ayala mall. However it's very busy in lobby.Rooms are well arranged and have amenities. Some rooms have good view.

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Helpful?
Thank needgreaterjw
QuestCebuGM, Assistant front Office Manager at Quest Cebu, responded to this review

Dear Needgreaterjw, We would like to thank you for taking time to write your feedback on your recent stay in our hotel. We are delighted to learn that our staff efficiently played an important role in making your stay a worthwhile experience. Your recognition of our efforts will encourage us to continually serve our guests better in every possible way...

Houston, Texas
Reviewed 15 September 2016

I can mostly recommend this hotel to people visiting Cebu. It is certainly not a Sheraton or Marriott, but the prices are also much lower than those properties. There is one restaurant in the hotel, that has both a buffet and an ala carte menu. The quality of the food at the buffet was average. I ended up eating breakfast...

Review collected in partnership with this hotel
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Helpful?
Thank nexus444
QuestCebuGM, Assistant Front Office Manager at Quest Cebu, responded to this review

Dear Nexus4444, Quest Hotel and Conference Center constantly provides the convenience of modern facilities coupled with the homegrown manner by which our personnel and staff assist each and every one of our guests. It is our mission to provide you with a feeling of comfort and ease only found in one’s own home. We are genuinely and extraordinarily proud of...

Reviewed 14 September 2016 via mobile

Awesome value in the city! Right across from Ayala centre. Buffet was quite nice and reasonably priced. All staff I passed greeted with hand over heart which was lovely! Only small negatives was that the air con was quite noisy and leaked a little. Also only 2 pillows for a double bed was a bit uncomfortable. I'm sure they would...

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Helpful?
Thank Evening_Espresso
QuestCebuGM, Assistant Front Office Manager at Quest Cebu, responded to this review

Dear Evening Espresso, We are very sorry to read that you were a bit disappointed with your recent experience with us. We wish to assure you that this is not typical of the Quest Hotel & Conference Center-Cebu hospitality and service we always endeavor to deliver to all our guests. Your feedback is important to us and helps us to...

Oslo, Norway
Reviewed 14 September 2016

clean..wonderful staff..situated right across the mall..nice restaurant...spa..?to be honest i dont find any negative to say about this hotel.I really enjoyed my stay.Resonabel price.Rooms were quite comfotabel..everthing was in working order.The ventilation fan in bathroom was making a slight noise..i called the reception and told them about it..right away they send some one to fix it..and they called me aftersometime...

Review collected in partnership with this hotel
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Helpful?
Thank Leslie P
QuestCebuGM, Assistant Front Office Manager at Quest Cebu, responded to this review

Dear Ms. Leslie, Thank you very much for choosing Quest Hotel as your new home in Cebu. We are thrilled that you were satisfied with your stay. Your kind words make us come to work happy and inspire us to work harder in providing excellent service. Quest Hotel is indeed conveniently located across Ayala Mall where you can enjoy a...

Pasig, Philippines
Reviewed 14 September 2016 via mobile

I have fond memories of Quest Hotel in Cebu from my 2015 stay such that I decided to stay here again. Appreciate that they continue to have varied cuisine choices at their breakfast, lunch and dinner buffets. They have fast and reliable wifi, which I consider a plus. Notable also are their many elevators that worked well - no need...

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Helpful?
Thank MCSRPH
QuestCebuGM, Assistant Front Office Manager at Quest Cebu, responded to this review

Dear MCSRPH, Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I have shared your kind comments to our team members since this will serve as our motivation to continually delight all our...

Reviewed 13 September 2016

The rooms were nice, and the staff was friendly. Delicious breakfast, good bar, friendly bartenders. The mall is literally a small walk under an overpass and boom, you're there. You can't miss it, the H&M signs are everywhere.

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Helpful?
Thank Dave L
QuestCebuGM, Assistant Front Office Manager at Quest Cebu, responded to this review

Dear Sir Dave, Thank you very much for choosing Quest Hotel as your new home in Cebu. We are thrilled that you were satisfied with your stay. Your kind words make us come to work happy and inspire us to work harder in providing excellent service. Quest Hotel is indeed conveniently located across Ayala Mall where you can enjoy a...

Grand Forks, North Dakota
Reviewed 13 September 2016

Hotel is in good condition. Staff/service was excellent. Amenities and location are great. If you are looking for a hotel inside the city, close to the Mall, Restaurants local bar scene then stay here.

Review collected in partnership with this hotel
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Helpful?
1Thank 377kyles
QuestCebuGM, Asst Front Office Managaer at Quest Cebu, responded to this review

Dear 377kyles, Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center-Cebu. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about our services and facilities, you inspired...

Danao City, Philippines
Reviewed 13 September 2016

It's an amazing place to stay in Cebu..Just near the mall and restaurants around the city. I recommend for family traveling together for a quick dive on the center of the city. We will back soon. Thank you QUEST HOTEL!

Review collected in partnership with this hotel
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Helpful?
Thank renan_lim
QuestCebuGM, Assistant Front Office Manager at Quest Cebu, responded to this review

Dear Sir Renan Lim, Thank you very much for choosing Quest Hotel as your new home in Cebu. We are thrilled that you were satisfied with your stay. Your kind words make us come to work happy and inspire us to work harder in providing excellent service. Quest Hotel is indeed conveniently located across Ayala Mall where you can enjoy...

cebu city
Reviewed 12 September 2016

our stay here was good esp it was a family stay cation, staff were nice and friendly , rooms were a lil bit small but it was okay, it just that the water from the air con was dripping to our bed, but nevertheless will still recommend this hotel

Review collected in partnership with this hotel
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Helpful?
Thank Eiba Lauren S
QuestCebuGM, Assistant Front Office Manager at Quest Cebu, responded to this review

Dear Eiba Lauren, Quest Hotel and Conference Center constantly provides the convenience of modern facilities coupled with the homegrown manner by which our personnel and staff assist each and every one of our guests. It is our mission to provide you with a feeling of comfort and ease only found in one’s own home. We are genuinely and extraordinarily proud...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more   less 

Additional Information about Quest Cebu

Address: Archbishop Reyes Avenue, Cebu City, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $71 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Cebu 3*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, TripOnline SA, Travelocity, Agoda, getaroom.com and Hotwire so you can book your Quest Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quest Cebu Cebu Island/Cebu City
Hotel Style:
#4 Family Hotel in Cebu City
#4 Romantic Hotel in Cebu City
#5 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Quest Cebu staff and other travellers.
27 questions
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Questions? Get answers from Quest Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a deluxe room if you can”
 of 5 bubbles LuisArcangel, 12 Jan 2017 | Read review
“Try a corner room with a bathtub, non smoker.”
 of 5 bubbles Propertips, 12 Jan 2017 | Read review
“No issues except that the only choices of beds are either king or single. No queen/full size”
 of 5 bubbles mayya64, 10 Jan 2017 | Read review
“Look at another hotel”
 of 5 bubbles jamaxx11, 26 Dec 2016 | Read review
“Face the back not the road”
 of 5 bubbles JSIGLOBAL, 19 Dec 2016 | Read review
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