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Fili Hotel Cebu

South Road Properties NUSTAR Resort and Casino Kawit Island, Cebu City 6000 Philippines
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Traveller (368)
Dining (30)
Pool & Beach (4)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#3 of 127 hotels in Cebu City
Location
Cleanliness
Service
Value
The first authentic 5-star Filipino hotel brand for discerning luxury travelers with its flagship at NUSTAR Resort & Casino, Cebu. It brings together the finest hotel offerings with modern Filipino elements, celebrating Filipino craftsmanship. The 379 guest rooms and suites feature local contemporary decor and breathtaking views of the sea or city skyline. The adventure includes a gastronomic journey from exquisite Filipino cuisine to international dining concepts. Pride for the local heritage, culture, and the global charm of Filipino hospitality is reflected in genuine care, friendliness, and efficiency of service. At the heart of pulsating NUSTAR Integrated Resort, Fili is a haven inspired by tropical sunlight, lush greens, and sea breeze; everyone is embraced by Filipino warmth.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Boating
Casino and Gambling
Highchairs available
Airport transportation
Valet parking
Paid public parking on-site
Wifi
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Diving
Hiking
Evening entertainment
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
Infirmary
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Sofa bed
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English, French, Russian, Chinese and 5 more

Location

South Road Properties NUSTAR Resort and Casino Kawit Island, Cebu City 6000 Philippines
Fili Hotel Cebu
338Reviews0Q+A62Room tips
Traveller rating
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Abur Deghendo wrote a review Yesterday
34 contributions9 helpful votes
Been to different hotels in Manila and even in other places abroad but Fili Hotel marks differently, primarily because of its unique service provided by the staff. There were many instances when our outside schedule were changed on the last minute, and as a result, our pre-booked services in Fili were changed too to accomodate us due to the unexpected changes. Thanks to Ms GAMMY the FD Supervisor, to GRANT the Fili Cafe Supervisor, and to the butlers DANIEL and MARK of Executive Lounge with their Supervisor Ms LEAH. Thank you so much for accomodating us especially for the considerations extended. Truly, in FILI HOTE, every guest is a VIP!
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Date of stay: April 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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pegus1er wrote a review Apr 16
Hong Kong, China50 contributions24 helpful votes
This was or first stay and we really enoyed it. The room is very spacious and comfortable, excellent fitness center and beautiful pool. The breakfast was top notch in terms of variety and quality, congratulation to the Executive chef and his team. Housekeeping needs some improvement but as this is a new hotel surely they will improve. The mall even not fully open has already many great shops and excellent restaurants. We are definitively coming back.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: SM mall Seaside, which is huge is only 5 min ride by taxi. Dont miss the breakfast, so good 👍
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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endoking wrote a review Apr 14
Cebu City, Philippines91 contributions48 helpful votes
Excellent service with excellent room and food. special commendation to the executive lounge staff headed by Leah the supervisor, the attendants lerma? niel? and jude the trainee….. all were so good that we felt so spoiled during our stay. Will definitely be back
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Date of stay: April 2024
Value
Rooms
Location
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Service
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Trip type: Travelled with family
Room Tip: we enjoyed the food choices offered during breakfast at the executive lounge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CSamSmith wrote a review Apr 11
Evanston, Illinois104 contributions44 helpful votes
Gammy is fabulous. And Daniel isn't bad either! Kimberly has a wonderful spirit. She absolutely adores serving clients and working for her direct supervisor who is the fabulous Gammy. I am adding this senate so that i can qualify for having 200 characters which is required by your algorithm period
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Date of stay: April 2024
Value
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Location
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Trip type: Travelled on business
Room Tip: Fun. Pay the fee for the resort fee it's well worth to get into the executive lounge and to keep...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daryl S wrote a review Apr 6
1 contribution
My first time to try Fili Hotel and I was so happy because first, Niña from reception gave me a very easy and fast check in/check out and well accomodated upon our arrival. The room assigned to me during my stay was even better than expected, I often got to different hotels and resorts every month for a day or two staycation to unwind, relax and pamper myself. And Fili gave me an amazing experience, I slept like a baby the room was so cozy and huge. I had a room dining experience, the food was amazingly good but the preheating is only available for within 4 hours(we had bulalo left overs). But other than that I am very happy with my stay, Thank you Niña from Reception.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Hopefully we can have a better experience in dining.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jesse G wrote a review Apr 6
Quezon City, Philippines2 contributions
I like how sir Ariel and Mr. Kurt assist us. The hospitality is at par, both never missed to help what we need. So Facilitative.Both are very friendly, I highly recommend the two especially Mr. ARIEL, at the executive Lounge. I stayed here at 2409. The Buffet selections are fabulous, the best I can say here in Cebu. We used to hop Okada, Solaire and Fairmont. But this is so Five Star. Over all experience- we are well taken care of.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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stefan k wrote a review Apr 3
Helsingborg, Sweden6 contributions2 helpful votes
Great Hotel with a very good staff. All maximun stars to all personal. Staff and managment in exetutive lounge. Very clean room and very good privacy. Mabey a little smal pool but a new bigger one are allready in construction and vill be ready summer 2024. Specialy good staff: Life guard Joy Manager Ms Leah Supervisor Sir Marc Staff Ariel Andrea Kim Darriel
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Korina Gabucan, Other at Fili Hotel Cebu
Responded 1 week ago
Dear stefank314, Thank you for your wonderful feedback. We are thrilled to hear that you had a great experience at Fili Hotel NUSTAR Cebu and that you found our staff exceptional. We are delighted that you enjoyed your stay, and we truly appreciate your kind words about our Executive Club Lounge team and our lifeguard. I will certainly share your compliments with the team, who continue to provide excellent service. We are excited about the upcoming waterpark, which is opening soon, and we can't wait to welcome you back for another fantastic stay. Your sincerely, Korina Gabucan Executive Office - Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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db20152015 wrote a review Mar 2024
Morgantown, West Virginia7 contributions3 helpful votes
+1
Nustar Fili Hotel is a beautiful! It is a perfect combination of modern, elegance, and Filipino culture. 🇵🇭❤️ Staff is top-notch! They are very friendly, and go above and beyond. Special mention goes to Daniel, and Lara. They were wonderful!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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missjay10 wrote a review Mar 2024
Philippines26 contributions42 helpful votes
For a supposedly luxurious hotel, I would give this hotel 3 stars. The hits - The staff are friendly and the room is spacious. Food at the lobby lounge is good and so is their dinner buffet at Fili Cafe. The misses - When we checked in, we discovered that we were missing the fixed bath gel container in the shower. Either the previous guest decided to take it home or housekeeping took it out for refill and forgot to return it. Worst of all,their aircon has a mind of its own. No matter how you try to set it at a cool temperature, it insists on returning to 23 degrees. We complained and they fixed it on the first night but on the second night, we all woke up drenched in sweat. It seems to be a common problem and all the front desk can do is apologize. My advice? stop apologizing to guests and stop apologizing online. Tell your senior management to FIX YOUR AIRCON system in the rooms. You are charging as much as a 5 star hotel in Manila yet you cannot provide the same comfort that they can. Will I recommend other people to stay here? At the moment, no. There are other hotels in Cebu with working aircon units in their rooms. In this hotel, its much cooler to stay in the hallway or in the coffee shop.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Darrell K wrote a review Mar 2024
1 contribution
This place is wonderful .The breakfast included with the room was buffet and great.The ocean view was impeccable.The pool was awesome and the two lifeguards were great guys who were very interesting to talk to and very knowledgeable in there job.Thanks James and Joy for the great conversation 👍👍
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Date of stay: March 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$190 - C$262 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
379
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Fili Hotel Cebu - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Fili Hotel Cebu
Which popular attractions are close to Fili Hotel Cebu?
Nearby attractions include Cebu Ocean Park (1.1 km), SM Seaside City Cebu (1.0 km), and Chapel of San Pedro Calungsod (1.1 km).
What are some of the property amenities at Fili Hotel Cebu?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Fili Hotel Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fili Hotel Cebu?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Fili Hotel Cebu?
Yes, free parking, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Fili Hotel Cebu?
Conveniently located restaurants include Mott 32 | Cebu, Tong Yang SM Seaside Cebu, and Lantaw SRP.
Are there opportunities to exercise at Fili Hotel Cebu?
Yes, guests have access to a pool during their stay.
Does Fili Hotel Cebu have airport transportation?
Yes, Fili Hotel Cebu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fili Hotel Cebu?
Yes, dry cleaning and laundry service are offered to guests.
Does Fili Hotel Cebu offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Fili Hotel Cebu?
The staff speaks multiple languages, including English, French, Italian, Russian, Chinese, Indonesian, and Korean.