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Cebu City Marriott Hotel

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1,057 Reviews from our TripAdvisor Community

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Showing 936: English reviews
Strasbourg, France
Reviewed 3 days ago NEW

My Husband and I, We had a great stay at the Cebu City Marriott in Cebu. The welcome was good along with the excellent and comfortable room. few step away from Robinsons Shopping mall and dining options.

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Helpful?
1Thank SheInKa2017
Singapore, Singapore
Reviewed 3 days ago NEW

Don't know why people have to complain about this hotel, i spent a few nights there for Sinulog and i can say the location is great: just behind the Ayala mall and walking distance to the festival. Staying in the last floor, I had access to the executive lounge which was really relaxing and provide inclusive hot/cold drinks and snacks....

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Helpful?
Thank Nobu_MatSuri
Melbourne, Australia
Reviewed 6 days ago NEW

Yet again I had a pleasant stay. I was on my own this time, I usually bring groups. The staff were again very helpful, especially Jane & Liza. Our voluntary organisation always uses the Marriott for all visits and many of the hotel staff know our organisation now.

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Helpful?
1Thank papelimports
Austria
Reviewed 1 week ago

Marriott is a guarantee for "great" in Hotel business - ... not in Cebu ! our first not really good experience for a Marriott expectation - Front Manager in Charge at arrival - not really interested - Executive Lounge poor - Room not clean, as usually in Marriott, even the suit after upgrade - upgrade does not help sometimes, if...

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Helpful?
2Thank juergen p
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Juergen p, Thank you for giving us your feedback regarding your stay with us. We are sorry that we did not meet your expectations for the room and service that you have come to know at Marriott. We will utilize your comments to better train our team and improve the room amentities. We value your loyalty and hope you...

Cainta, Philippines
Reviewed 1 week ago via mobile

Stayed here for 2 nights and loved the experience. This is the first time I stayed in a Marriott hotel and now I know why it's very popular. Rooms are right sized with good interior decors very clean and comfortable. The toiletries are very nice too. The service is very good. Highly recommended hotel

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Helpful?
1Thank Charlene M
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Charlene M, Thank you for choosing the Marriott for your trip to Cebu. We are glad you enjoyed your experience and for sharing your nice comments. We look forward to hosting you again soon. Patrick Carroll General Manager

Reviewed 1 week ago via mobile

Happy with the good food and amazing attention given by the staff. I had an awesome bday celebration. I ended up having both lunch and dinner at Marriott. That was how much I loved my experience. Special thanks to Edmar, Ben and Charisma! Ben was very attentive and Charisma was great with the kids. Great job!

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Helpful?
1Thank Michelle S
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Michelle S, We are glad you had two great birthday celebrations at the Marriott. Our associates make our guests feel special and we are glad you chose us to host your celebrations. We look forward to seeing you again soon. Patrick Carroll General Manager

Leamington Spa, United Kingdom
Reviewed 1 week ago

Love this hotel. Great location - love the Mall and Rustins department store. Good breakfasts, nice inside and outside bar areas. The Friday buffet dinner was seafood - so much lobster and prawns - amazing! Lovely staff. Also I booked a trip to see the city highlights and took a hotel driver and private guide - who were very knowledgeable...

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Helpful?
Thank helenY5269IW
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Y5269IW, We are delighted to hear that you enjoyed your visit to Cebu and were able to see some of the city attractions. We appreciate your great comments on our location, food and beverage and especially the service that our associates delivered. We look forward to hosting you again at the Marriott. Patrick Carroll General Manager

Hamburg, Germany
Reviewed 1 week ago

great rooms, nice lobby, bar with live music and decent menu, very nice pool despite being a city hotel, direct proximity to the best mall in Cebu and wonderful staff, especially Louise from the restaurant who is a real pro with the empathy that training cannot bring. She spontaneously organised some colleagues to come and sing happy birthday to my...

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Helpful?
1Thank danielarfi
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear danielarfi, Thank you for your nice comments about our great location and associates. We are glad you enjoyed your stay and appreciate your feedback on your dining experience. We will use your comments to better train our team. We hope to have you back as our guest again soon. Patrick Carroll General Manager

New York City, New York
Reviewed 2 weeks ago

I love the Marriot brand and stays there almost every place I go that has one. However, this hotel let me down. We had two rooms and although we checked in after 4pm, one of the rooms was not ready. Before we left to eat, the shower in the room worked. Before we left the room, a worker knocked and...

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Helpful?
3Thank marmyrgel
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear marmyrgel, We thank you for taking the time to give us your feedback. We apologize that we let you down with our service delivery. We pride ourselves on ensuring that our guests have an enjoyable stay. We will investigate your comments regarding our associate and the way he/she handled your encounter. We hope that you will give us another...

San Fernando La Union, Philippines
Reviewed 2 weeks ago via mobile

Booked via their official website. To my understanding, I booked their Ultimate Dining Package for two nights...come check in time, I was informed that the Ultimate Dining Promo is only applicable for one night! Well i just felt cheated on how they presented their promo, the booking confirmation was summarized per day and on it is the Dining package per...

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Helpful?
1Thank Dianne O
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Dianne O, Thank you for taking the time to give us your comments. We apologize if the details of the package you chose were not clear and we will look at making the wording more clear for future guests. The Garden Cafe is known for its Friday Night Seafood Buffet and happy to hear it met your expectations. It...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located within the city’s premier financial district - the Cebu Business Park, the Cebu City Marriott Hotel sits right next door to Ayala Mall where opportunities for great shopping and a vibrant nightlife await you. Near by are offices of top corporations, banking centers, an exclusive sports club, convention centers and the Asia Town IT Park. ... more   less 

Additional Information about Cebu City Marriott Hotel

Address: Cardinal Rosales Avenue, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $147 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cebu City Marriott Hotel 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Marriott Cebu City Hotel Cebu City
Cebu City Marriott Hotel Cebu Island
Hotel Style:
#3 Business Hotel in Cebu City
#4 Luxury Hotel in Cebu City
#5 Family Hotel in Cebu City
#7 Romantic Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Cebu City Marriott Hotel staff and other travellers.
11 questions
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6 months ago
Issaquah
over a year ago
South Korea
over a year ago
Tacloban City
over a year ago

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Questions? Get answers from Cebu City Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles Nobu_MatSuri, 19 Jan 2017 | Read review
“I go a junior suite at executive level. but still not standard for this money at Marriott”
 of 5 bubbles juergenp692, 15 Jan 2017 | Read review
“The hotel is a stone throw away from Ayala Center Cebu”
 of 5 bubbles Denmar_Ong, 3 Jan 2017 | Read review
“Anything you'll need is at the mall next door.”
 of 5 bubbles 891JOEB, 31 Dec 2016 | Read review
“Go with low expectations..”
 of 5 bubbles Sriram123, 26 Dec 2016 | Read review
5 of 5
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