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Cebu City Marriott Hotel

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Cebu City Marriott Hotel
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1,031 Reviews from our TripAdvisor Community

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Showing 912: English reviews
Ashtead, United Kingdom
Reviewed 5 days ago NEW

Avoid. Unless you are seriously desperate – go somewhere else. This time warp from 1980 has lovely staff but lousy infrastructure, starting from the moment you enter the cumbersome slow lifts to the depressing décor and dreadful carpet of the bedrooms. There were two holes in my bath that had been poorly filled and in my replacement room the shower...

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Helpful?
Thank Simon C
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Simon C, Thank you for taking the time to give us your feedback. We appreciate your recognition of our associates and the service they deliver to our guests. We are working with our owners to continually improve our facilities to better serve our guests. Patrick Carroll General Manager

Reviewed 1 week ago

If you're looking for a business type hotel wherein you can have some business meetings or occasions. Better pick this place. I remember we had a Junior's and Seniors Promenade back when I was in high school. It was memorable since it was my first time to attend such event in a very prestigious hotel. It was quite expensive but...

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Helpful?
Thank Pinoy F
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Pinoy F, Thank you for your nice comments about your stay with us. We appreciate your loyalty and happy to hear that our associates gave you great service. We look forward to hosting you again soon. Patrick Carroll General Manager

Reviewed 1 week ago via mobile

Spacious room, ideal location for business with a fast internet connection, great ambiance, good food and excellent service...truly a must visit hotel..Aldwin, a front desk associate provides delightful service and really possess sufficient knowledge, skills and appropriate attitude towards work...great job!!!!

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Helpful?
2Thank shofabells
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear shofabells, We are delighted to hear that you enjoyed your stay with us and that our great associates made your stay enjoyable. Our ideal location and restaurant make our guests experience even better. We thank you for your comments and hope to see you again soon. Patrick Carroll General Manager

Reviewed 1 week ago via mobile

As some of the other review have indicated the Cebu Marriott is an older hotel & it's age is clearly evident in several places. Despite this the hotel is well maintained and clean, with excellent customer service from the reception to business lounge. The Marriott is approximately an hours taxi ride from the airport which is approximately 250 PHP, the...

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Helpful?
Thank Matthew F
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Mathew F, We appreciate your generous comments about the excellent service that our associates delivered to you during your stay. Our great location adjacent to Ayala Center Is ideal for both leisure and business customers. We are glad you enjoyed your workout at our fitness center and you were able to relax comfortably. We hope to host you again...

Singapore, Singapore
Reviewed 1 week ago via mobile

First of all, this is my first trip to Cebu hence I would like to play safe and go for a reputable hotel and Cebu City Marriott Hotel did not let me down. There was a slight hiccup during check in as they didn't recognize my membership status but was corrected within a short while. On entering the first room...

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Helpful?
1Thank The_TravellerSg
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear The_TravelerSg, We appreciate you recognizing the great service that our associates provide each guest and our ideal location. We hope that you enjoyed your first visit to Cebu and that you will be our guest again on your next trip to Cebu. Patrick Carroll General Manager

Reviewed 1 week ago

Hotel has a good location situated in a popular mall and the service at the front desk is at the caliber you would expect from a hotel with the star rating. Will book future stays in this hotel. Keep it up!

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Helpful?
1Thank JV S
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear JV S, Thank you for taking the time to give us your comments. We are glad that you enjoyed your stay and that our associates and our location made your experience even better. We look forward to hosting you again soon. Patrick Carroll General Manager

San Jose, California
Reviewed 2 weeks ago

The room was very spacious and ideal for work and play. The desk has ample space and 4 available outlets to plug in chargers and laptops. There was also a sofa chair with a movable table so you could sit comfortably and eat or work. The TV is large but the universal remote made it difficult to select inputs for...

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Helpful?
1Thank Rodel N
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Rodel N, We are delighted to hear that you enjoyed our facilities and you had a comfortable stay. Our great service deliver by our associates makes our guests return again and again. We are glad you found your room amenities ample and your room attendant made a personal connection. We look forward to hosting you again soon. Patrick Carroll...

Reviewed 3 weeks ago

A really nice cozy, clean room and bathroom. I particularly loved the bath products. Service was great too. The lobby was a nice place to relax at the end of a long day. Great location, has its own passageway to the ayala mall next door. My favorite part: breakfast time was simply divine!!!!

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Helpful?
1Thank Clara d
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Clara d, We are happy to hear that you found our breakfast buffet "divine". We pride ourselves on giving our guests the best food and service. As you noted,our location is the best in the city and makes access to Ayala Center a breeze. We appreciate your nice comments and hope to host you again soon at the Marriott...

Reviewed 3 weeks ago via mobile

Great hotel and location. Hotel is located in the heart of business district of Cebu. Hotel is adjacent to the Ayala Mall. You can walk out the back of hotel by the pool and get to the mall. From the moment of arriving at the hotel till I left the service was outstanding. Great staff and friendly service. Security is...

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Helpful?
2Thank NeverHome84
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear NeverHome84, We appreciate you recommendation and nice comments. We are happy that you were able to enjoy your time in Cebu and that our excellent associates made your stay comfortable. Our location is the best in the city and one of the many reasons guests choose our hotel. We look forward to hosting you again soon. Patrick Carroll General...

Tampa, Florida
Reviewed 3 weeks ago via mobile

Excellent staff and service received while I stayed here for one week. Arrived past midnight, with no hassle checking in. Ordered meal room service at 1:30 am. Food arriving in minutes! Starter toiletries greatly appreciated since I forgot to pack my toothbrush. Nice hot shower with modern bathroom. Cold A.C. Flat screen TV with good station selection. I also love...

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Helpful?
Thank amigo009
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear amigo009, We thank you for your great comments about your experience at the Cebu Marriott. We appreciate your friend's recommendation and happy you chose to stay with us for the week. Our goal is to make your travel hassle free and it sounds like our associates made that possible for you. Our fantastic location makes us the ideal place...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located within the city’s premier financial district - the Cebu Business Park, the Cebu City Marriott Hotel sits right next door to Ayala Mall where opportunities for great shopping and a vibrant nightlife await you. Near by are offices of top corporations, banking centers, an exclusive sports club, convention centers and the Asia Town IT Park. ... more   less 

Additional Information about Cebu City Marriott Hotel

Address: Cardinal Rosales Avenue, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $148 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cebu City Marriott Hotel 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Marriott Cebu City Hotel Cebu City
Cebu City Marriott Hotel Cebu Island
Hotel Style:
#3 Business Hotel in Cebu City
#4 Luxury Hotel in Cebu City
#5 Family Hotel in Cebu City
#7 Romantic Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Cebu City Marriott Hotel staff and other travellers.
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Questions? Get answers from Cebu City Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the upper floors for a good view”
 of 5 bubbles , 23 Nov 2016 | Read review
“Rooms on higher floors are quieter”
 of 5 bubbles 425josec, 4 Nov 2016 | Read review
“High floor”
 of 5 bubbles 455adelb, 31 Oct 2016 | Read review
“Hot water was playing up it burn for a moment then goes cold again then goes super hot it was nightmares not much towels you can only shower once and use the same towel again the fridge was empty and the front door look playing up ... Other than that everything else was good people are friendly and top security for the hotel and always you can catch a cab and the food was perfect ”
 of 5 bubbles josephhD3864GL, 22 Oct 2016 | Read review
“I doubt that there are any.”
 of 5 bubbles 487MichaelL487, 18 Oct 2016 | Read review
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