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Cebu City Marriott Hotel

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Cebu City Marriott Hotel
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1,079 Reviews from our TripAdvisor Community

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Showing 953: English reviews
Seoul, South Korea
Reviewed yesterday NEWvia mobile

I stayed here with my family in this hotel just recently and I am impressed with the overall of this hotel. Needless to say, if I am ever back in Cebu I will definitely stay here again. The amount of convenience and comfort I get from this hotel is just amazing. To start off, there is a strong sense of...

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Helpful?
Thank lvseouladventure
Reviewed 6 days ago NEW

Overall service is good however the hotel facilities are quite old already. The location is perfect as it sits right next to Ayala Mall which is very convenient! Restaurant offerings are good as well and my kids love their pool!

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Helpful?
2Thank xhryzthelle
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear xhryzthelle, We appreciate your feedback on your stay with us. We are sorry that the facilities did not meet your expectations. We are glad your kids loved the pool and that you found our location and service by our associates to be good. We hope to host you again if your travels bring you to Cebu. Patrick Carroll General...

Reviewed 1 week ago NEWvia mobile

For so many times I visited Cebu, Marriott is my fave because it is beside the Ayala Mall, second the bed is just so good, the curtains are good specially for me working at nights and sleeping at the day time. I just wish they would have more selection in the room service during the wee hours of the day....

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Helpful?
2Thank Marlon d
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Marlon d, Thank you for giving us your feedback on your stay. We are glad that you had a restful sleep in our comfortable beds and that our location is ideal for your needs. We will look into the menu items and make some adjustments to room service choices. We look forward to having you back on your next...

Los Angeles, California
Reviewed 1 week ago

We stayed here for 3 nights and had a pleasant time. We had Executive Lounge access, which offered drinks all day, breakfast in the mornings and hor d'oeuvres in the late afternoon/early evening. All the staff were very helpful and the location is across the street from the Ayala Center for shopping and other food options. My only qualm was...

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Helpful?
2Thank Deana M
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Deana M, Thank you for recognizing the great associates that deliver excellent service to our guests. We are delighted to hear that your stay was pleasant and your enjoyed the Executive Lounge and the food and beverage offerings. We look forward to hosting you again. Patrick Carroll General Manager

Washington DC, District of Columbia
Reviewed 1 week ago

Still the same-sized property but the service this time is much more efficient. The hotel is like fine wine and it has aged well. The buffet breakfast has more choices this time. Room service is efficient. Location near Ayala Mall can't be beat.

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Helpful?
3Thank ebbtide123
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear ebbtide123, Thank you for your generous comments about your stay with us. We are glad to hear that your found our breakfast buffet and room service exceeded your expectations. We appreciate your time in giving us your feedback and look forward to hosting you on your next trip to Cebu. Patrick Carroll General Manager

Zurich, Switzerland
Reviewed 1 week ago

Some journalists are more motivated to write a review about their hotel stay when encountering bad experiences, such as the buffet Breakfast at Tiffany’s that really wasn’t, or the resort director that graduated from the Little Napoleon School of Hotel Management, or even that fat rat scampering across the restaurant floor. But our numerous visits over the years to the...

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Helpful?
4Thank Toby A
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Toby A, Thank you for your fantastic comments about our great associates. They truly make us the standout hotel in the city with their great service and positive attitude. We are glad that you find the location and access tothe mall inviting and that you enjoyed some great food in our restaurant. We appreciate your loyalty and look forward...

Reviewed 1 week ago via mobile

We stayed at Marriott Hotel for 5 days. People there are all friendly and very accommodating, especially JOEL and BEN👍🏻😊 they both give excellent service and you will feel their sincerity in attending our needs. Keep up the good work. And its always nice to stay in your hotel...

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Helpful?
1Thank Lailanie F
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Lailanie F, Thank you for your great comments about your experience at the Marriott. We are glad to hear that our associates made the start of your day special with their great attitudes and friendly service. We hope to have you back with again soon. Patrick Carroll General Manager

Brisbane
Reviewed 1 week ago

We stayed here for business as it was very close to the office we needed to visit. The staff are so friendly and welcoming, everyone says hello and there are always smiles, which is a welcome relief when you are away from home. The room was comfortable and clean. The bed was super comfortable and I had an amazing nights...

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Helpful?
1Thank Sarah R
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Sarah R, We appreciate your recommendation and delighted to hear that you enjoyed your stay with us. Our location and great associates keep our guests coming back again and again. We thank you for your comments and hope to host you again soon. Patrick Carroll General Manager

Morgan, utah
Reviewed 1 week ago

As usual, Marriott does a great job. The food could have been a bit better in the Marriott rewards reception area. It was rather limited. Also, the beds were very firm. Too firm for my wife. But all in all, a good place to stay.

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Helpful?
1Thank Dan-n-Wanda
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Wanda, Thank you for your nice comments about your experience at the Marriott. We appreciate your comments and will work with the team to review the offerings at the lounge. We hope to have you back with us again soon. Patrick Carroll General Manager

Reviewed 2 weeks ago via mobile

I was on an extended stay at this hotel and both Ed and Dom made sure I have everything I need. They always have a ready smile and they made sure my stay is very comfortable. To the staff, thank you as well for the small token I get daily. I also appreciate the dried mangoes and other freebies. This...

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Helpful?
Thank Stephanie T
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review

Dear Stephanie T, Thank you for recognizing our great associates and the service that they deliver for our guests. We appreciate your loyalty to Marriott and glad to hear that Marriott is your top choice in Cebu. We look forward to hosting you again soon. Patrick Carroll General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located within the city’s premier financial district - the Cebu Business Park, the Cebu City Marriott Hotel sits right next door to Ayala Mall where opportunities for great shopping and a vibrant nightlife await you. Near by are offices of top corporations, banking centers, an exclusive sports club, convention centers and the Asia Town IT Park. ... more   less 

Additional Information about Cebu City Marriott Hotel

Address: Cardinal Rosales Avenue, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $151 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cebu City Marriott Hotel 4*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Marriott so you can book your Cebu City Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Cebu City Hotel Cebu City
Cebu City Marriott Hotel Cebu Island
Hotel Style:
#3 Business Hotel in Cebu City
#4 Luxury Hotel in Cebu City
#5 Family Hotel in Cebu City
#7 Romantic Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Cebu City Marriott Hotel staff and other travellers.
12 questions
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Questions? Get answers from Cebu City Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for rooms with bath tubs as water tends to overflow when you have the standing shower bathrooms.”
 of 5 bubbles xhryzthelle, 15 Feb 2017 | Read review
“ocean view rooms have a nicer panorama”
 of 5 bubbles tobya35, 12 Feb 2017 | Read review
“Get a room where you can see the ayala mall so you can see the activities there.”
 of 5 bubbles llb1222, 6 Feb 2017 | Read review
“high floor”
 of 5 bubbles Nobu_MatSuri, 19 Jan 2017 | Read review
“I go a junior suite at executive level. but still not standard for this money at Marriott”
 of 5 bubbles juergenp692, 15 Jan 2017 | Read review
5 of 5