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The Henry Hotel Cebu

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The Henry Hotel Cebu
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774 Reviews from our TripAdvisor Community

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Showing 713: English reviews
Reviewed yesterday NEW

Customer service is worst! They are not customer oriented and accommodating. Especially Renz and Tina the Duty Manager. We're still at the restaurant because the one who will check our room is "just having lunch" despite the plea that we don't have sleep yet and came all the way from the airport. Place is far from the main Business Center....

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Helpful?
Thank Ness D
Makati
Reviewed 3 days ago NEW

Courtesy and warmth of staff are guaranteed and its everywhere. This is the main reason why i keep on coming back and referring it to my friends to try this boutique hotel. I am so fascinated how they also assemble the uniqueness of spaces all around the hotel. Art work is also the main thing that captivates me to explore...

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Helpful?
Thank audiadiviso
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear audiadiviso, Cheers to such wonderful words for your gracious host, Henry! We are in such gratuity that you always come home to The Henry Hotel Cebu whenever you are in Metro Cebu. The Henry-fied touch channels through each of our very dynamic staff, providing all valued guests like you a truly out-of-the-box hospitality experience in our intricately-designed property. Looking...

Cebu City, Philippines
Reviewed 4 days ago NEW

It was an honor and a blessing to have won a GC of THe Henry Hotel... very timely for our 10th wedding anniversary... it was an awesome stay.. warm people.. good food and joyful memories were created with my hubby and kids.

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Helpful?
Thank tcjhaven
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear tcjhaven, Thank you so much for taking time to drop a review for The Henry Hotel Cebu. We are amazed to have been part of such momentous event in your life and pleased to know that the whole family were well accorded for. We look forward to welcome you again soon when you come back to draw more memories...

Portland, Oregon
Reviewed 1 week ago

The service was fantastic, spot on, and fast. Anything you need just ask and they take care of it right then and there. The only thing was the internet connection in the rooms was a little bit weak. However in the lobby and restaurant and outside back door seating area the internet was perfect. So if you have to do...

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Helpful?
Thank Jeff H
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Jeff H, Thank you so much for your review of The Henry Hotel Cebu. As service in all aspects is very paramount to us, our Henry-branded service always make sure that we deliver fair, warm and personalised service. I am so pleased to know that you and Ms. Rowena were very well attended to. My apologies for the inconvenience...

Madrid, Spain
Reviewed 1 week ago

Different, peaceful, clean, safety, confortable, not expensive at all...the Henry Hotel is a very good choice. The staff is nice and efficient. The restaurant is good too. I will recommend this place without doubts.

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Helpful?
Thank Irenem80
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Irenem80, I am so pleased to know that you had an excellent stay here at The Henry Hotel Cebu! Appreciate the kind words for your gracious host, Henry; here, being different, in our case "like no other," everyone always make sure that design meets functionality and comfort - something we always strive to give each valued guests like you....

Reviewed 1 week ago via mobile

If you're into industrial and quirky designs, The Henry is definitely a great place to stay in. It has a pool and the interiors of the room are really cool. They're kinda "pricey" if you ask me, so if you're budgeting, well...:)

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Helpful?
Thank paula l
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear paula l, Thank you so much for your review of The Henry Hotel Cebu. As we are definitely not average, we always channel the hip and quirky personality of our brand through the intricate interiors you can't find elsewhere. Our rates vary on different dates; moving forward, you may want to check from time to time the good deals...

Leeds, United Kingdom
Reviewed 1 week ago via mobile

We chose to stay here after reading the reviews on trip advisor, the good points: well sized room, friendly staff. The points that brought my rating down: shower grim and not powerful, pool decking grim, not a lot of choice at the Buffett breakfast.

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1Thank Sarah H
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Sarah H, Thank you so much for taking time to drop a review for The Henry Hotel Cebu. I am so pleased to know that you were well accorded for by our ever dynamic staff, giving you the Henry-fied touch you deserve. I am saddened to know though of our short falls along the way : as for the...

Reviewed 2 weeks ago

Besides the staff being incredibly hospitable and helpful, the units are fun and interesting while having plenty of western luxuries (razor, blow dryer, etc...). The bed was comfortable and the rooms were clean. There are a couple of restaurants nearby but the restaurant has good food for a decent price. All in all, would definitely recommend to anyone visiting Cebu...

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Helpful?
Thank Marco R
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Marco R, It is so heart-warming to always know that we, at The Henry Hotel Cebu, provided the out-of-the-box hospitality to our valued guests like you. We appreciate that you pointed out the premier area the hotel is billeted in, where you could find many of Cebu's best dining establishments varying from different cuisines - enjoying them without having...

Reviewed 2 weeks ago

some of staff are friendly but most of them they dont care,breakfast is nice.there room are clean nice bathroom..but sad to say i dont knw how to work there tv in the room.i enjoy my stayed,i was plan to comeback with my family.

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Helpful?
Thank Islandlover18
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Islandlover, Being hailed as the best brings fascination and motivation to us here at The Henry Hotel Cebu! Please allow me to apologise about the inconvenience you experienced on how to operate our TV remote control, I hope you were assisted right away. I am grateful, nevertheless, to know that we will still look forward to many of your...

Makati
Reviewed 2 weeks ago

The reception area is neat. Buffet breakfast is okay but few choices. The amenities is okay with good reading room at the floor lobby.The room is large but the comfort room has a certain foul smell to it.

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Helpful?
1Thank gmorp
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear gmorp, Thank you so much for your review. I am pleased to know that almost everything went well during your stay at The Henry Hotel Cebu - from cleanliness to the amenities we have in store. Noted on your feedback with regards to our ample breakfast spread, we shall work on ways to make it better. Also, on the...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Nestled in the heart of Cebu City, The Henry is a boutique hotel that is unique, full of personality and charm. A hotel "like no other", it radiates an out-of-the-box hospitality experience. A mix of European, vintage, industrial and rustic vibe radiates from The Henry's interior. With 38 rooms of unique decor, your stay at The Henry will be a memorable discovery! ... more   less 

Additional Information about The Henry Hotel Cebu

Address: Ma Luisa Entrance Road | One Paseo Compound, Banilad, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $77 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Henry Hotel Cebu 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
The Henry Hotel Cebu Cebu Island/Cebu City
Hotel Style:
#2 Luxury Hotel in Cebu City
#2 Family Hotel in Cebu City
#2 Romantic Hotel in Cebu City
#6 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from The Henry Hotel Cebu staff and other travellers.
24 questions
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Questions? Get answers from The Henry Hotel Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large room”
 of 5 bubbles Irenem80, 30 Nov 2016 | Read review
“Get a room facing the pool to avoid the early morning Cebu traffic”
 of 5 bubbles , 24 Nov 2016 | Read review
“second floor is nice.”
 of 5 bubbles Islandlover18, 24 Nov 2016 | Read review
“Pool view is better!”
 of 5 bubbles 587yasminef, 20 Nov 2016 | Read review
“1.Comfortable 2.Bad so big 3.Can hear outside noise ”
 of 5 bubbles NYzheng, 20 Nov 2016 | Read review
5 of 5
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