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Cebu Grand Hotel

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1 room 2 adults 0 children
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Cebu Grand Hotel
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133 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Reviewed 28 April 2016 via mobile

Hotel is great but customer service needs a lot of improvement. Check-in Staff acts indifferently. Been waiting for more than an hour just to be checked in. I did not know that "Cebu Grand Hotel" translates to "we don't care for you". I won't recommend this hotel. There are other hotels in nearby areas that offer good value for money.

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1Thank Hermie A
Bukidnon
Reviewed 12 February 2016 via mobile

We were so disgusted at first because the room they gave us was very old,the telephone looks like in 1980's,the refrigerator is not functioning as well as the aircon. We called the front desk to find solution esp for the aircon that is very necessary in our stay. They brought us technician but after half an hour,the room was still...

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2Thank MAricel23
Reviewed 18 January 2016 via mobile

Me and my husband stayed in this hotel for more than 15 days and they did not fail us.. One of the best hotel on Cebu.. The room was good and clean while all of their stuffs are very hospitable..their costumer service is excellet.. i'm recommending this hotel to our family and friend.

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1Thank Ivy G
Tagbilaran City, Philippines
Reviewed 14 December 2015

The room has a balcony which you can view a part of Cebu City. It had a comfortable couch where you can rest. The room had enough space and would make you feel relaxed. Air conditioning was then good.

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2Thank ellemracecyoj
Cebu
Reviewed 6 December 2015

The hotel is hard to find, they do not have any signs and they are located at the end of a large parking area. My wife left to go shopping and the return trip by taxi left the driver calling his headquarters asking where is this place. My Organization booked the Hotel for a two day conference. When I tried...

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1Thank cheadler
Manila, Philippines
Reviewed 26 July 2015

We stayed one night. The room that we had was very clean and large. The mini bar was well stocked. The view was pretty poor, the room as as the roof height of the adjoining building so our view was of a sloped tin roof and a bunch of A/C units. The hallways show the hotels age a bit, but...

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2Thank Matt A
Metro Manila, Philippines
Reviewed 21 April 2015

When in Cebu, I usually stay at another hotel. This time around, my team and I decided to try out Cebu Grand Hotel for a training as well as for my accommodations. I was booked in a Superior room, which was better-looking than most 2 or 3-star hotels. However, in my three nights of stay here, I have run into...

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5Thank Aleks T
Reviewed 14 April 2015

I stayed in a De Lux room. Very spacious and clean. The furnishings are not new but clean and in good condition. The staff are friendly and ready to assist with your needs. I like their restaurant, that offers also some native Filipino dishes at a very reasonable cost and taste yummy too...that was a plus to this hotel. The...

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1Thank rorie r
Greenville, South Carolina
Reviewed 17 March 2015

My wife and I absolutely love this hotel. The staff is extremely friendly and helpful. They made my wife and I feel like famikly. They had great suggestions on where to go and where to eat. The rooms were very clean and the food at the hotel was excellent. I will definitely stay here again when I am back in...

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1Thank Robert F
Pasig, Philippines
Reviewed 16 March 2015

Looks like a boutique hotel. The rooms quiet good but not that clean. I hate their staff because most of them are masungit and not approachable. The food is not even good and the pool is not clean. I think that they still need improvements and training.

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Thank Carla Mae A

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Cebu Grand Hotel

Address: N. Escario Street | Vibo Place, Cebu City 6004, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $51 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cebu Grand Hotel 3*
Number of rooms: 99
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Also Known As:
Cebu Grand Hotel Cebu Island/Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Cebu Grand Hotel staff and other travellers.
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Questions? Get answers from Cebu Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Assure room has a window, unless ordered otherwise! All electrical equipment there, i.e. fridge, coffee maker pot, etc.”
  • view from rrom -
  • My room
ottob704, 12 Jan 2017 | Read review
“bring your own mobile wifi”
R_Briz, 11 Jan 2017 | Read review
“get front room”
philipbZ8524BX, 13 Dec 2016 | Read review
“Choose rooms with balcony or rooms located in the corner and in the upper floor.”
  • Counter top where the refrigerator is hidden
  • room
  • 1 double and 1 single bed
ellemracecyoj, 14 Dec 2015 | Read review
“As you face the front entrance the left side rooms are next to a compound with German Shepards that bark all night”
cheadler, 6 Dec 2015 | Read review
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