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Marco Polo Plaza Cebu

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Marco Polo Plaza Cebu
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1,057 Reviews from our TripAdvisor Community

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Showing 870: English reviews
Yorkton, Canada
Reviewed 2 days ago NEW

very nice stay at Hotel, Saturday night neighbour property had disco till early morning so it was a bit noisy, lags a bit of table service at breakfast I always had to wait for coffee but food was excellent

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank 1711worldtraveler54
Osaka, Japan
Reviewed 3 days ago NEW

Poor location and understaffed. On a normal traffic day, it would take you 2hrs to reach the hotel. No regular shuttle to service guest from airport. Refurbished hotel but still not worth its price. You can find better hotels near the city center

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank wesleys708
Cardiff, United Kingdom
Reviewed 3 days ago NEW

We stayed here for 4 nights. The hotel location set on a hill affords great views of the city. The pool area is very nice as are the staff. The service is very hit and miss. The staff in the dining room are amazing!! So attentive and work hard. We spoke to the reception about visiting the Magellan cross and...

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Helpful?
Thank 734Anna
Stuttgart, Germany
Reviewed 5 days ago NEWvia mobile

Me and my boyfriend stayed at the Marco Polo Plaza Hotel for one night. Even though the hotel is quite spacious and offers a lot of amenities (pool, restaurant, wellness etc) and SUPER friendly staff I wouldn't rate it a 5 star hotel, but give it 3,5 stars. First of all it doesn't look very luxurious (too much colour, too...

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Helpful?
Thank kathrinexplores
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear kathrinexplores, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to write a stay review about our hotel property. We value your positive comments as well as the matters that did not meet your expectations. The latter help us do checks and balances, all to aim for a great stay experience to our guests. We wish you...

Iloilo City, Philippines
Reviewed 5 days ago NEW

Stayed for 2 nights for my parent's anniversary and mom's birthday. As a gift, I treated them for a staycation. At first, my mom was not keen to the idea of staycation but thanks to the wonderful service at Marco Polo Plaza Cebu, my parents will never forget their 3 days of relaxation and fun. The hotel has the best...

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Helpful?
1Thank Valerie C
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Valerie C, Greetings from Marco Polo Plaza Cebu! Thank you for the warm appreciation of our hospitality. The good word about almost every aspect of it from you inspire the whole team. We delight to know that there are locals who find our premiums unique and find their way to enjoy it. Thank you for the time spent to...

Mumbai (Bombay), India
Reviewed 6 days ago NEW

The hotel is situated at prime location and easily accessible. It gives a great view of the entire city. The rooms are spacious and the 31st dec party & fireworks display was great. The hotel has various choices of restuarants

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Helpful?
1Thank vinie2015
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear vinie2015, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a quick review about our hotel. We are delighted to know that you appreciate the premiums of our property; from great views to spacious rooms and awesome events and food choices. Thank you for spending the New Year's Eve festivities with us. Have a wonderful 2017! Sincerely, Julie...

Reviewed 6 days ago NEWvia mobile

We stayed for our wedding anniversary. Everything's perfect. Ritty at the lobby was so kind and helpful. Will definitely come back. Breakfast buffet was superb. Best breakfast in the region. ============

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Helpful?
1Thank Jayco C
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Jayco C, Greeting from Marco Polo Plaza Cebu! Thank you for sharing this quick stay review and for the early promise to come back for another stay, and perhaps more. It is our pleasure to have given you an excellent stay experience. Cheers! Sincerely, Julie Najar General Manager

Cebu Island, Philippines
Reviewed 6 days ago NEW

Moving forward in life, We decided to get married. For people married I am sure you will agree planning a wedding is stressful. I visited so many hotels looking for the right place for our on the day wedding dress up. Marco Polo stood out because of one sales manager "Ms. Tess Catipay" . She took care of every need...

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Helpful?
1Thank joaquin q
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear joaquin q, Greetings from Marco Polo Plaza Cebu! First, let us all thank you for deciding to choose our hotel to be the venue of your wedding reception, indeed, one of life's greatest moments! We are all sincerely delighted to know that we are able to deliver more than you may have expected. From the first hour of business...

Boracay, Philippines
Reviewed 1 week ago NEW

The Marco Polo Group has done a good job at refurbishing this icon of Cebu's Nivel Hills. Has more of a business hotel feel to it which is quite different from the old days when this was Cebu's place-to-be. Rooms were excellent, as well as the breakfast buffet which had a great selection of local and international fare. Will stay...

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Helpful?
1Thank daCoach420
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear daCoach420, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a quick review of your stay experience and for excellent mark you have given us. We are glad to note that you appreciate how the Marco Polo brand re-created the heritage property to what it is today, the Marco Polo Plaza Cebu. Thank you for the early plan...

San Francisco, California
Reviewed 1 week ago

This was a really nice location and the service was excellent with very little to be not desired. The breakfast buffet had a great variety to choose from but the pool restaurant was not that great as their prices were too high for the poor quality of their selections and bland taste.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank gkirk4361
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear gkirk4361, Greetings from Marco Polo Plaza Cebu! Thank you for sharing this quick stay review and for seeing the premium of our location and environment. We are delighted to know that you enjoyed the wide selection of cuisines at the breakfast buffet and appreciates our brand of customer service. We look forward to your next stay with us soon!...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. ... more   less 

Additional Information about Marco Polo Plaza Cebu

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $108 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Plaza Cebu 4*
Number of rooms: 329
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Asiatravel.com Holdings, Expedia, Agoda, Travelocity, TripOnline SA and Jetsetter so you can book your Marco Polo Plaza Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Cebu Island/Cebu City
Hotel Style:
#2 Business Hotel in Cebu City
#3 Family Hotel in Cebu City
#3 Romantic Hotel in Cebu City
#3 Spa Hotel in Cebu City
#3 Luxury Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Plaza Cebu staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is far and traffic is heavy in Cebu so it would take you 2hrs to get there. Hotel facilities outdated and always understaffed. Such waste of money and time.”
 of 5 bubbles wesleys708, 14 Jan 2017 | Read review
“Book a city-view room. You will wake up with the beautiful view of Cebu.”
 of 5 bubbles valeriec236, 12 Jan 2017 | Read review
“take higher floors”
 of 5 bubbles vinie2015, 11 Jan 2017 | Read review
“Get the city view rooms”
 of 5 bubbles daCoach420, 10 Jan 2017 | Read review
“Book a room with breakfast buffet”
 of 5 bubbles marmyrgel, 8 Jan 2017 | Read review
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