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Marco Polo Plaza Cebu

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1,014 Reviews from our TripAdvisor Community

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There are newer reviews for Marco Polo Plaza Cebu
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Showing 833: English reviews
Santa Monica
Reviewed 22 April 2016

1 night stay. Not much more to say than a great hotel. Internet was good, rooms are well kept and clean, bathrooms are newly renovated. The breakfast here is amazing. Overall, a great stay. I was not able to utilize any of the other major amenities at the hotel like the pool or the gym as I simply did not...

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Helpful?
Thank molly12qw
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear molly12qw, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay with us and for finding time to write a review. We are delighted to know that even for an overnight stay, you were able to experience the brand of hospitality you deserve. Thank you for the good word and the strong recommendation. We look forward to...

Sydney, Australia
Reviewed 21 April 2016

This is a better than average Cebu Hotel and it's got some good points but there's not much original or special. Bit of a hike from the airport thanks to location in the hills and bad traffic these days. Took a bit over an hour and it was not peak hour. No-one to help with bags which is fine with...

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Helpful?
Thank michelle a
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear michelle a, Greetings from Marco Polo Plaza Cebu! Thank you for taking time to write a review of your stay experience with us. We are grateful for the good word that you have shared about a good number of our products, services and facilities. We apologize though of the other aspects which have not met your expectations. We are...

Makati
Reviewed 20 April 2016 via mobile

Had a series of trainings here.. Customer service is top notch... Food is great... Venue is spacious... You can choose from different packages that fits your budget... The rooms are superb and nice... Amenities are also very nice specially the pool with the view...You can easily mix business with pleasure here :-)

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Helpful?
1Thank andreain0
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear andreain0, Greetings from Marco Polo Plaza Cebu! Thank you for writing a review of your MICECON experience in our hotel. We are delighted that you are highly satisfied with our venue, food, room and amenities and brand of customer service. Indeed, it is our pleasure to have delivered you the “Marco Polo Way” of hospitality. Thank you for your...

Lithia, Florida, United States
Reviewed 20 April 2016

1st time in Cebu and the hotel was conveniently located and in a area with scenic views. The staff was abundant and helpful throughout the facility. From initial arrival through check out, it was a great experience. I had breakfast and lunch in the Cafe and the food selections were extremely varied and all the selections were freshly prepared and...

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Helpful?
Thank Dennis P
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Dennis P, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay with us and for sharing this quick stay experience review. We are happy that we have delivered you a “great” hospitality experience. We look forward to your next stay with us. Cheers to all your travels! Sincerely, Julie Najar General Manager

Metro Manila, Philippines
Reviewed 19 April 2016

the hotel is really good - keeping up with international marco polo hotel standards. the staff were really cheerful and accommodating, even offering assistance every time. the food is great! a great over-all hotel...

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Helpful?
Thank allant573
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear allant573, Greetings from Marco Polo Plaza Cebu! Thank you for sharing this stay review. Your appreciation of the Marco Polo Hotel’s brand of hospitality is highly valued. We look forward to your next stay with us. Sincerely, Julie Najar General Manager

Las Vegas, Nevada
Reviewed 17 April 2016

What makes Marco Polo Cebu stand out from other hotels is the staff. They are so accommodating and friendly. The Club Lounge was excellent and we were always greeted with a smile. Besides the outstanding hospitality and service we really enjoyed the Blu Bar and Grill (fantastic view and food) and found El Viento restaurant to have the best pizza...

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Helpful?
1Thank luv2viajar88
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear luv2viajar88, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your stay experience with us through this review. On behalf of all our associates, we thank you for your good word branding us “outstanding in hospitality”. We are glad that you immensely enjoy our food offerings, calling our pizza ‘best’ in the Philippines, and delights on the view...

Manila, Philippines
Reviewed 15 April 2016 via mobile

I have stayed at this hotel on business several times and it does not disappoint. While the hotel has been there for quite some time, it has maintained the quality of service, functionality of rooms, good quality of food, among others. Noticed that this hotel is now being used by large foreign tour groups and airline crew but despite the...

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Helpful?
Thank J O
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear J O, Greetings from Marco Polo Plaza Cebu! Thank you for making us your home in Cebu. Sharing this stay review delights us for it speaks of your appreciation of our brand of hospitality which you have experienced many times over. Your good word inspires us to continue to deliver the Marco Polo Way of hospitality. We look forward...

Narashino, Japan
Reviewed 15 April 2016

The best part about this hotel is the staff there. They are really friendly, caring for you. During my stays, I became friends with them, and go somewhere hang out. It really means a lot for me since I am along most of the time. Thank you again, staff of Marco Polo Plaza Cebu

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Helpful?
Thank turbineqiu
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear turbineqiu, Greetings from Marco Polo Plaza Cebu! Thank you for this review. We are glad that you sincerely felt our friendliness and care for you. Finding friends among our associates is the next best thing about staying here at the Marco Polo Plaza, your home in Cebu. We wish you the best in your travels and undertakings and we...

Seattle Washington, U.S.
Reviewed 15 April 2016

Very nice hotel up on the hill and more secluded than a lot of the other hotels The food was very good and the internet was fast. Nice views of the city It is a little farther up the hill than some of the other hotels but there is a lot less noise there. I would stay there again and...

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Helpful?
Thank gregcthekid
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear gregcthekid, Greetings from Marco Polo Plaza Cebu! Thank you for your warm appreciation of our hotel in terms of food, fast internet access and the premium you get from the level of privacy our location provides. Thank you for the early thought of s staying with us again. Warm regards from the rest of the team! Sincerely, Julie Najar...

Canberra, Australia
Reviewed 13 April 2016

the service is good especially if you are far away from the city. so long as you've got the service shuttle and it's free to the shops you want to go..i'd say it's service deluxe.what more can you ask for..no wonder it's fully booked the last time I stay. the rooms are ok and the view just choose what you...

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Helpful?
1Thank Lorenzo L
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Lorenzo L, Greetings from Marco Polo Plaza Cebu! Thank you for taking time to share your stay experience with us. We are delighted that you are highly satisfied of our brand of hospitality. Thank you for the good word on our services referring to it as ‘deluxe’, enjoying our nightly live music entertainment, breakfast buffet and even the free...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. ... more   less 

Additional Information about Marco Polo Plaza Cebu

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $59 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Plaza Cebu 4*
Number of rooms: 329
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Asiatravel.com Holdings, Travelocity, Cancelon, Priceline, Booking.com and Jetsetter so you can book your Marco Polo Plaza Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Cebu Island/Cebu City
Hotel Style:
#2 Business Hotel in Cebu City
#3 Family Hotel in Cebu City
#3 Spa Hotel in Cebu City
#3 Luxury Hotel in Cebu City
#3 Romantic Hotel in Cebu City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get the continental club rooms, construction done of the floor above and the noise is unbelievable!! Waste of money.”
 of 5 bubbles E2312GXjaneb, 2 Dec 2016 | Read review
“top floors are quieter with perfect mountain view or city/ sea view.”
 of 5 bubbles ndaylens, 28 Nov 2016 | Read review
“all the rooms are great but go for the higher floors - you will be mesmerized by the view...”
 of 5 bubbles allant573, 20 Nov 2016 | Read review
“we loved the sea view room. eat dinner at the blu restaurant.”
 of 5 bubbles sstlcm08, 19 Nov 2016 | Read review
“Good sized, clean, comfortable room with great views of mountains or the city from the back or the front rooms respectively.”
 of 5 bubbles ludgardoz, 17 Nov 2016 | Read review
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