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JPark Island Resort & Waterpark, Cebu

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JPark Island Resort & Waterpark, Cebu
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612 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Start your review of JPark Island Resort & Waterpark, Cebu
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Talisay City, Philippines
Reviewed 4 days ago NEW

I and my hubby stayed at JPark to celebrate my birthday. We arrived at 2:10pm (standard check-in time is 2pm) and there was a very long queue at the check-in counter. We waited for almost an hour before our turn to get our room. The FD staff doesn't look friendly, there was no "welcome smile" but we let it pass...

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Helpful?
Thank supportzoneglobal
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear supportzoneglobal, Thank you for taking time to leave us a review. The good points you raised are very well appreciated. We are glad that you have rated us as a good resort. At the same time, we acknowledge your negative comments. Rest assured we will look into the matter. Your statements will definitely help us improve our Hotel especially...

Reviewed 1 week ago via mobile

I was staying in Cebu and decided to stay at a nice resort. I was debating between Jpark and another resort that I stayed at last time. But my cousin told me to try staying at Jpark so I decided to book with TripAdvisor because there was a good deal. I placed my booking at 8AM and got to the...

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Helpful?
Thank sj808
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear sj808, Thank you for leaving us a beautiful review. We are happy that you enjoyed your stay with us. It is heartwarming that you are recommending our resort for those who are planning for family getaway and group outing. Your positive comments about our facilities will surely inspire us to do better and to give the best for our...

Reviewed 2 weeks ago

It was the first time I've heard of this place so we were pleasantly surprised when we saw the resort. It was beautiful and more than we expected. The water facilities was like Plantation Bay and Fontana combined, smaller in size but there is enough to be busy for more than a few days. Since it was in Mactan, the...

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Helpful?
1Thank Laine B
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Laine B., Thank you for taking time to leave us a review. The good points you raised are very well appreciated. We are glad that you love your stay at our pool villa. At the same time, we acknowledge your negative comments. Rest assured we will look into the matter. Your statements will definitely help us improve our Hotel...

Cebu Island, Philippines
Reviewed 2 weeks ago

No words can say what this place can do to the mind and soul. I loved it from day 1 to day 10. Enjoyed the characteristics of the staff how supportive they are, not only the service and food, but the ambient of it all. Thanks JPark Team Kudo's for this place

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Helpful?
Thank dominiquetiu
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear dominiquetiu, Thank you for leaving us a beautiful review. We are happy that you enjoyed your stay with us. It is heartwarming that you have acknowledged the good traits of our staffs. Your positive comments will inspire us to do better. Hope to see you in your next water adventure. Best, Seah Noh General Manager

Reviewed 3 weeks ago

Pool villa was a suitable place to stay for families with little children (need to keep in mind to keep the doors locked when parents are not watching for safety concerns); the room service and housekeeping was good at first but service somewhat deteriorated after the first few days. Nothing in the way of a sandy beach. Otherwise friendly and...

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Helpful?
Thank Heoun joo K
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Heoun joo K, Thank you for choosing to stay with us. We are glad that you see us as a great place for family holiday. We acknowledge your negative comments. Rest assured we will look into the matter. Your statements will definitely help us improve our Hotel especially the service we extend to our guests. Best, Sean Noh General...

Pasadena, California
Reviewed 3 weeks ago

I stayed here for 2 nights Feb 20-22 - I must say that this place is quite impressive. The rooms are huge, beds clean and comfortable, shower/bathroom is big -there is enough room for all your stuff. And oh - breakfast is heaven -I had the best/sweetest yellow watermelon, there's plenty of choices -be it western or Asian breakfast. I...

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Helpful?
Thank Joeysy
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Joeysy, Thank you for leaving us a beautiful review. We are happy that you enjoyed your stay with us. It is heartwarming that you are recommending our resort to those planning for a family getaway. Your positive comments about our rooms, services, amenities and facilities will inspire us to give the best that we have to our guests. Hope...

Cebu City, Philippines
Reviewed 3 weeks ago

We came into this resort for a second time to celebrate our 27th wedding anniversary with just a simple anticipation of a dinner and relaxation. We really appreciate the upgrade to a suite room from our deluxe reservation. The suite room with a view of the swimming pool and the sea was really beautiful in the inside with bath tub...

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Helpful?
Thank jerjamcal
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear jerjamcal, Thank you for leaving us a beautiful review. We are happy that you enjoyed your stay with us. It is heartwarming that you have appreciated the service of our staffs. We will commend the goodness they have shown towards our guests and we'll let them be the inspiration to others. Your comment about our room, pools and restaurants...

Cebu City, Philippines
Reviewed 4 weeks ago via mobile

We got the Pool Villa at 14,000 off peak rate through a booking site. Over all experience is very good esp the friendly and helpful staff. The room is clean and they have a large comfort and shower room. They just need an upgrade or room renovation because the furnitures are a little bit dated. But the family enjoyed the...

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Helpful?
Thank Chlodred1978
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Chlodred1978, Thank you for taking time to leave us a review. The good points you raised are very well appreciated. We are glad that you have acknowledged the good and friendly service of our staffs. At the same time, your negative comments are highly noted. Rest assured we will look into the matter. Your statements will definitely help us...

Lapu Lapu, Philippines
Reviewed 5 weeks ago

One of the best place where you can relax and enjoy your vacation. The hotel premise is nice and tropical, the food is great and the staff are friendly. Stayed 2 nights at the villa and the room was clean, the villa pool needs to be cleaned as we see some hair and debris but its okay.

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Helpful?
Thank cymurai
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear cymurai, Thank you for leaving us a review. We are happy that you enjoyed your stay with us. It is heartwarming that you have described our resort as a perfect to relax and enjoy. At the same time, we acknowledge your negative comments. Rest assured, we will look into the matter. Hope to see you on your next water...

Reviewed 15 February 2017 via mobile

Fantastic family gate away. My daughter had a lot of fun! The swimming pool was okay hope to have more life Guards each pool. My family enjoyed with the foods and drinks. Service are top. The beach was amazing to hang out. Life Guards pay attention to the guest.

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Helpful?
Thank Dimple S
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Dimple S., Thank you for choosing to stay with us. We are glad that you see us as a great place for family holiday. And what's overwhelming to hear is how you have enjoyed the activities that our Leisure Department has outlined. Your say about our location is very much appreciated. Best, Sean Noh General Manage

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about JPark Island Resort & Waterpark, Cebu

Address: M.L Quezon Highway | Brgy. Maribago, Lapu Lapu 6015, Philippines (Formerly Imperial Palace Waterpark Resort and Spa)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: $262 - $800 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JPark Island Resort & Waterpark, Cebu 5*
Number of rooms: 556
Reservation Options:
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Also Known As:
Imperial Palace Waterpark Hotel Lapu Lapu
JPark Island Resort & Waterpark, Cebu Cebu Island/Mactan Island
Hotel Style:
#3 Top resorts Hotel in Lapu Lapu
#5 On the Beach Hotel in Lapu Lapu
#5 Luxury Hotel in Lapu Lapu
#6 Family Hotel in Lapu Lapu
#7 Business Hotel in Lapu Lapu
#7 Spa Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from JPark Island Resort & Waterpark, Cebu staff and other travellers.
30 questions
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Questions? Get answers from JPark Island Resort & Waterpark, Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“at night or day... most of the rooms have a good view ..”
 of 5 bubbles dominiquetiu, 13 Mar 2017 | Read review
“Pool villas are superb for families who want to relax quietly.”
 of 5 bubbles heounjook, 5 Mar 2017 | Read review
“the rooms with seaview is much better.”
 of 5 bubbles jerjamcal, 1 Mar 2017 | Read review
“The rooms facing the street are cheaper than the one facing the pools and parks”
 of 5 bubbles 439stephanieu, 31 Jan 2017 | Read review
“The Mactan Suite are really spacious.”
 of 5 bubbles 135emets, 13 Jan 2017 | Read review
5 of 5