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Jpark Island Resort & Waterpark

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M. L. Quezon National Highway Brgy. Maribago, Lapu Lapu 6015 Philippines
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Traveller (1660)
Room & Suite (421)
Dining (225)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 63 hotels in Lapu Lapu
Location
Cleanliness
Service
Value
Travellers' Choice

If you’re looking for a family-friendly resort in Lapu Lapu, look no further than Jpark Island Resort & Waterpark, Cebu.

Close to Lapu Lapu Statue (3.8 km), a popular Lapu Lapu landmark, Imperial Palace Waterpark Hotel is a great destination for tourists.

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as Jpark Island Resort & Waterpark, Cebu offers guests free wifi.

The resort features a concierge and room service. Plus, Jpark Island Resort & Waterpark, Cebu offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

If you like Indian restaurants, Jpark Island Resort & Waterpark, Cebu is conveniently located near Hidden Hill Restaurant.

Best of all, Imperial Palace Waterpark Hotel makes it easy to experience some great Lapu Lapu attractions like Magellan Shrine, which is a popular historic site.

The staff at Jpark Island Resort & Waterpark, Cebu looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Kids stay free
Parking
Wifi
Hot bath
Lazy river
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Game room
Mini golf
Water park
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
Filipino

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
30Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
1627Reviews66Q+A100Room tips
Traveller rating
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  • 507
  • 173
  • 57
  • 50
Time of year
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Popular mentions
Joyce D wrote a review Yesterday
1 contribution
the rooms were very nice. Food was also very good. Customer service is excellent. would recommend to friend and family 100%. It did not disappoint as place is exactly the same as pictures with good beach and pool.
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Date of stay: September 2021
Rooms
Location
Service
Room Tip: best view and uiter floors
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Shehla wrote a review Sep. 20
Cebu City, Philippines4 contributions
We stayed from September 18-20, 2021 with our family for our 1st Anniversary. Everything from check in/out was fast and efficient, staff were helpful. Reservations was a breeze as well, thank you Rodulfo and Miyu! The facilities were excellent and food at Havana by the Sea was great. We enjoyed food at the Abalone as well, tho it may get a bit repetitive.
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Date of stay: September 2021
Value
Location
Service
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Response from J parkresort, General Manager at Jpark Island Resort & Waterpark
Responded 3 days ago
Dear Guest, What a wonderful response to hear from you! First of all, we thank you for taking the time to share your positive review. Your kind words are enough to motivate us more to provide our valuable guests and clients with the excellent quality of services that they deserve. Secondly, we would also like to express our gratitude for choosing our hotel as your main provider of leisure and relaxation. We are more than glad that we were able to satisfy you and made your stay an unforgettable one. We assure you that these will be shared with the management staff so that they will also be aware of your compliments. We look forward to your next visit and we hope to see you again soon. Best Regards, Jpark Island Resort and Waterpark, Mactan Cebu
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Louie Boracay wrote a review Sep. 1
Boracay, Philippines103 contributions
I love my short visit a cheap park it has large pool perfect for kids and families the staff are very accommodating well trained and the offer very good food in the Beach Front Restaurant the drinks are awesome too. The hotel is situated in Mactan island
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Date of stay: December 2020Trip type: Travelled as a couple
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Response from J parkresort, General Manager at Jpark Island Resort & Waterpark
Responded 3 weeks ago
Dear Valued Guest, Thank you for sharing your experience with us. The management and staff are more than glad that we’ve made your stay at our hotel fun and an unforgettable one. We assure you that we will continue to deliver with excellence and quality so that you, our valued guests and clients, will be provided with the services you deserve. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
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Michelle O wrote a review Aug. 2021
Cebu Island, Philippines17 contributions8 helpful votes
It was our first time to stay at the family pool villa. We had a wonderful time with our 2 kids. The breakfast buffet was al fresco. The staff were vaccinated and were wearing their masks properly. The lawns were well-kept. Thank you so much Jpark for the safe, clean, and amazing accommodations. Looking forward for the completion of the beach renovations. Till the next visit! ❤
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Date of stay: August 2021Trip type: Travelled with family
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Response from J parkresort, General Manager at Jpark Island Resort & Waterpark
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking the time to share your unforgettable experience with us. We are delighted that you liked your stay at our hotel, as it has always been our ultimate objective to ensure that our valued clients receive the best services that they deserve. Rest assured that we will forward your good words to our management staff. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
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Xynnia Philline M wrote a review Aug. 2021
2 contributions1 helpful vote
This is my 3rd visit here in Jpark but this reservation is very different. New policy says NEED TO PAY FULL PAYMENT 3 DAYS PRIOR TO RESERVATION, they only accept “credit cards” how funny that is? No, upon checking in, since I opt for pet accomodation, I needed to pay additional 3k and I used my debit card and they we’re okay with it. I don’t know, they are not synchronized. Inconvenience issue starts here. Havana by the sea- we brought our pet. We took a seat. And ordered. That’s about 10mins. Suddenly the waiter (the same waiter who saw us earlier when we walk in and choose our table) said, pets are not allowed. Wow! Jlounge - 1st night stay dinner, we ordered at around 7pm. Time passed by 8pm my husband called (for in room service) they said to wait. Another time passed by past 8pm, they said another 10mins since the kitchen is busy. Well we just ordered 2 of there menus. Not 8:45pm. Dinner is served. Another wow! Oh by the way we have kids with us. Abalone - Breakfast, we called 6:51am for in room service. We said to have it delivered NOW because yeah last night sucks. And guess what, 8:30am our breakfast is served and there excuse is “ALMOST ALL ROOMS REQUESTED FOR IN ROOM SERVICE” What happened Jpark?????? The reason why this is our 3rd stay it’s becuase we loved the place but right now Idk what happened! Nonki - 2nd night stay dinner, I called in 6pm because again we already know that there food delivery is very very very slow. Nonki staff called in around 7:30pm and said the order is ready. How much cash do I have? I said, room charge pls. So she called frontdesk “SAI” to confirm and said NO POST very jargon to me as your customer, we do not have a deposit fee that’s why it’s a NO. I was shocked bec. from yesterdays lunch until today it’s all “charge to room” I was also having a hard time contacting this SAI. Everytime operator tried to connect me to her, 10mins of waiting time but no one is actually picking up the phone. I told them that WE EXTENDED OUR STAY HERE, WE HAVE A POOL VILLA WITH PET ACCOMODATION AND THAT IS 16K/NIGHT! And this is what I get!!!!! My husbad said “I DEMAND TO HAVE THIS CHARGE IN ROOM I CAN A F F O R D! I mean? You cannot check out or go home if you have bills to settle in the front desk correct? Lol we’ve been to a lot of resorts already, Crimson, Dusit, name all the 5 stars competitor of yours! You know what? We just booked here becuase Shangri-La is not accepting below 18yo guests!! That’s why we just settled here. Aw! By the way, WE WANTED THE STAFF TO BRING A WIRELESS POS HERE SINCE WE DONT BRING CASH AND LET THEM SWIPE (CC) or Debit card and check the balance all they want to see that we can pay for the 1300+ meal! My god. This is a bad experience. To think we celebrated our wedding anniversary here. We spent 32k for the room alone excluding the Food and beverages! Is this how you treat people who’s willing to pay more than your salary?! I am not paying 5k/night here you know! WILL NO LONGER BOOK OUR STAY HERE IN THE FUTURE. NEVER AGAIN!
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Date of stay: August 2021Trip type: Travelled with family
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Response from J parkresort, General Manager at Jpark Island Resort & Waterpark
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking the time to share your experience with us. Jpark Island Resort & Waterpark, Mactan Cebu appreciates and values your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are now implementing corrective measures to address these issues, and are also looking into how we can further improve our services and facilities. Rest assured that all guests’ comments have been duly noted and have been taken in for consideration in aiming to exceed your expectations and to provide the best Filipino hospitality. Please do not hesitate to let us know how we can be of further assistance. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu
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PRICE RANGE
US$162 - US$434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial palace waterpark hotel lapu lapu
FORMERLY KNOWN AS
Imperial Palace Waterpark Resort and Spa
LOCATION
PhilippinesVisayasCebu IslandMactan IslandLapu Lapu
NUMBER OF ROOMS
556
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Frequently Asked Questions about Jpark Island Resort & Waterpark
Which popular attractions are close to Jpark Island Resort & Waterpark?
Nearby attractions include Shangs Island Town Center (0.3 km).
What are some of the property amenities at Jpark Island Resort & Waterpark?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Jpark Island Resort & Waterpark?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jpark Island Resort & Waterpark?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jpark Island Resort & Waterpark?
Yes, free parking is available to guests.
What are some restaurants close to Jpark Island Resort & Waterpark?
Conveniently located restaurants include A MESA SEAFOOD + TAPAS BAR, Restaurant Wok, and San Miguel Plaza.
Are there opportunities to exercise at Jpark Island Resort & Waterpark?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Jpark Island Resort & Waterpark have an airport shuttle?
Yes, Jpark Island Resort & Waterpark offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jpark Island Resort & Waterpark?
Yes, dry cleaning and laundry service are offered to guests.
Does Jpark Island Resort & Waterpark offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Jpark Island Resort & Waterpark?
Many travellers enjoy visiting Magellan Shrine (3.8 km).