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JPark Island Resort & Waterpark, Cebu

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JPark Island Resort & Waterpark, Cebu
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598 Reviews from our TripAdvisor Community

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There are newer reviews for JPark Island Resort & Waterpark, Cebu
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Showing 383: English reviews
scarborough
Reviewed 7 February 2015 via mobile

Upon arriving at this hotel (admittedly earlier than the check time displayed on their website) after discussions with both the hotel front desk and manager they explained there were rooms available but not to us and we have been made to sit in the lobby for the next 9 hours.... Needless to say not a fantastic start to our holiday....

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3Thank james h
Lapu Lapu, Philippines
Reviewed 22 January 2015

Very spacious,beautiful and clean rooms,. Check in and front desk staff were very helpful but the staff in the parks and pool needs to have a basic training for costumer service they never smile. We went to seaside restaurant next to the big christmas tree, we sat there for more than 30 minutes and nobody came by if we need...

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3Thank Dindo C
Reviewed 22 January 2015

The location of the hotel is good in the sense that just outside the main gate there are supermarkets, street vendors and diving item shop, a Starbucks-style cafe (way too expensive for locals) and then the beach front is pretty too although not large and rather a cliff with a little sand area underneath. But since all the kids are...

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Thank LexExelero
Davao City, Philippines
Reviewed 6 January 2015

We spend our vacation here last December. My kids love their giant slides which connects to the pool. The food and service are excellent. The rooms are huge. The buffet has wide range of food selections. We have a great time...

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2Thank Mariano S
Cebu City, Philippines
Reviewed 6 January 2015

I recommend Imperial Palace now known as JPark Island Resort to everyone who wants to play and have fun on vacation. Target market is family with kids and kids at heart :). Our room is clean and got a great view of the waterpark and sea, so if I need time to totally relax my mind I just stay in...

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Thank ccveloso
hong kong
Reviewed 30 December 2014

nice hotel - not as big as we thought and basically we covered the whole grounds in 1/2 day. the waterpark was great for our daughter aged 5yrs old. the main pool was not deep either - just neck high at the deepest end and i am only 5 feet 2. All other tourists were korean which wasnt a big...

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Thank jslw1
Reviewed 19 December 2014 via mobile

We are staying there now and are shocked at the state of the hotel. Worn out and tired. The TV doesn't work and bathroom is dirty. Do not stay here. If it were 100 dollars per night it might be reasonable but we are very angry we booked here. Other hotels in the area are better and cheaper.

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4Thank Mark A
Houston, TX
Reviewed 11 December 2014

This resort is a mixed bag. Chose to stay at this resort due to the water slides and pool. Prices were okay but just a little bit below Shangri-La. The standard which all other hotels are measured on Mactan Island. The resort is older and showing it's age. Welcome drinks are presented with a coupon so you can go get...

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4Thank SJWKim
Cebu Island, Philippines
Reviewed 6 October 2014

My family came here for a splash since it's a holiday with some nieces we tagged along. The place is really clean except for their river attraction which has a lot of dirt, it would be nice if they could clean this up as well. The staff were really great and accommodating, ready to serve for their quests. Over-all we...

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6Thank wiseguy0413
Manila, Philippines
Reviewed 24 September 2014

Staff everywhere, whether at the restaurants, lobby, reception, poolside, are friendly, always greeting guests they encounter. At the breakfast buffet, despite a large number of guests daily,, waiters and supervisors provide very attentive and gracious service. Food preparation in the different restaurants is done well - I found the choices at the international buffet, at the Chinese and at the...

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2Thank nav795

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about JPark Island Resort & Waterpark, Cebu

Address: M.L Quezon Highway | Brgy. Maribago, Lapu Lapu 6015, Philippines (Formerly Imperial Palace Waterpark Resort and Spa)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: $258 - $688 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JPark Island Resort & Waterpark, Cebu 5*
Number of rooms: 556
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Asiatravel.com Holdings, Booking.com and Jetsetter so you can book your JPark Island Resort & Waterpark, Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Imperial Palace Waterpark Hotel Lapu Lapu
JPark Island Resort & Waterpark, Cebu Cebu Island/Mactan Island
Hotel Style:
#3 Top resorts Hotel in Lapu Lapu
#5 Luxury Hotel in Lapu Lapu
#5 On the Beach Hotel in Lapu Lapu
#6 Family Hotel in Lapu Lapu
#7 Business Hotel in Lapu Lapu
#7 Spa Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from JPark Island Resort & Waterpark, Cebu staff and other travellers.
27 questions
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Questions? Get answers from JPark Island Resort & Waterpark, Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the street are cheaper than the one facing the pools and parks”
 of 5 bubbles 439stephanieu, 31 Jan 2017 | Read review
“The Mactan Suite are really spacious.”
 of 5 bubbles 135emets, 13 Jan 2017 | Read review
“higher floors have better views”
 of 5 bubbles florins2017, 2 Jan 2017 | Read review
“Best view would be facing the pools or sea, but too expensive.”
 of 5 bubbles janariel, 14 Dec 2016 | Read review
“Don't choose a room facing the lobby roof :) Always ask fora room facing the beach and pool area.”
 of 5 bubbles jheviray, 20 Nov 2016 | Read review
5 of 5