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Crimson Resort and Spa, Mactan

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Crimson Resort and Spa, Mactan
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2,772 Reviews from our TripAdvisor Community

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Showing 2,267: English reviews
Angeles City, Philippines
Reviewed yesterday NEW

We had a blast when we stayed in crimson, the staff are super nice and friendly. Activities are well planned the whole day. There were activities for kids like face painting, movie night, even kayak race for both kid and adult. We specifically like the foam party every sat and the feedingof fishes along the shore. We were thinking of...

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Helpful?
Thank 620pablos
Milan, Italy
Reviewed 2 days ago NEW

This was not the first time I stayed. The last time I was here, there was horrible construction noise close to my pool villa. This time, my room smelled of a sewer and my air conditioner leaked. Staff was good as usual. That was the best part about my stay.Cars were also readily available and the drivers were nice.

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Helpful?
Thank lexdelgado
Seoul, South Korea
Reviewed 2 days ago NEW

We stayed for 2nights at Crimson n it was great! Especially my son loved this swimming pool and the kids zone! Love the cake you sent us for the anniversary too However I've requested the room to be made while we went for swimming and when we came back 3.5 hrs later it wasn't done.... Also room service food (esp...

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Helpful?
Thank krissy134
Singapore, Singapore
Reviewed 2 days ago NEW

Booked this hotel when browsing through their website with overview of beautiful white beaches and also large infinity pool overseeing the ocean. Nevertheless, when we arrived this hotel, the pool was long, narrow and shallow (smaller than I expect) and their private beach area is also quiet small and rocky. The pool is always very very over crowded, where many...

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Helpful?
Thank jacky1011
Seoul, South Korea
Reviewed 3 days ago NEW

My day started at the beach. It was so beautiful! But not only the beach was great the people working there were so kind. Especially Joel(Villahermosa)! He's a lifegaurd i met at the beach but he wasn't just keeping the people save, he was also so kind and funny. He gave me bread to feed to the biggest fishes i've...

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Helpful?
Thank diana_dc123
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear diana_dc123, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad to know that you had a wonderful Crimson experience. It is our privilege to have been given the chance to...

Dubai, UAE
Reviewed 4 days ago NEWvia mobile

We visited as a family with 2 kids aged 13 and 8. Checked into the ocean villa which is adequate although a little small for a family. However what was unexpected or maybe was overlooked at the time we made the reservation that with the villa comes a different dining area for breakfast away from the hustle and bustle of...

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Helpful?
Thank TrailingSpouse999
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear TrailingSpouse999, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am grateful to know that you had a wonderful stay with us. It is our privilege to have been given the chance...

Mumbai (Bombay), India
Reviewed 5 days ago NEW

The best being Auzure. Right at the seafront, lovely music, awesome ambiance, very warm people. Even though I am not a seafood lover, they had a lot of variety to hit my taste buds. Highly recommended.

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Helpful?
Thank 150karun
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear 150karun, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future....

Taipei, Taiwan
Reviewed 1 week ago NEW

great place, but customer service is not very well. the woman in the counter, her attitude is very rude, she seems like doesn't want to talk to us, just because we checked out and still wanted to stay in the resort cause we didnt want to go to the airport that early.

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Helpful?
Thank 488siyuang
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear 488siyuang, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are embarrassed that we fell short in our service which is far from the standards we are known for....

philippines
Reviewed 1 week ago NEW

The setup of the rooms is what I love most of this place, its like staying in a village compared to high rise resorts. Beach area is quite small compared to other resorts. Amenities and recreational activities are good. Overall stay was good.

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Helpful?
Thank The_j0urney
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear The_j0urney, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future....

Australia
Reviewed 1 week ago NEW

Stayed 3 nights ,Breakfast was plentiful . Service was a bit slow as staff busy cleaning empty tables rather than serving diners . Diner was beautiful .attentive service . Room was big and clean . Very comfortable bed. Private beach was nice but be careful when entering the water . . Rocks .. large and small submerged can do damage...

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Helpful?
Thank JYAustralia
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear JYAustralia, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad to know that you had a wonderful Crimson experience. It is our privilege to have been given the chance to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Synonymous with luxury and personalized service, Crimson Resort and Spa is the new destination and resort to experience. Nestled in one of the country's most prestigious tourist destinations, this exclusive piece of paradise is just 15 minutes away from the Mactan International Airport. ... more   less 

Additional Information about Crimson Resort and Spa, Mactan

Address: Seascapes Resort Town | Mactan Island, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: $212 - $599 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crimson Resort and Spa, Mactan 5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, HotelTravel.com, Asiatravel.com Holdings, Hotels.com, Priceline, Ctrip TA, Agoda, Travelocity and HotelQuickly so you can book your Crimson Resort and Spa, Mactan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crimson Resort And Spa, Mactan Hotel Lapu Lapu
Crimson Resort And Spa, Mactan Cebu Island/Mactan Island
Hotel Style:
#3 Luxury Hotel in Lapu Lapu
#3 Romantic Hotel in Lapu Lapu
#3 On the Beach Hotel in Lapu Lapu
#4 Family Hotel in Lapu Lapu
#4 Business Hotel in Lapu Lapu
#4 Spa Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Crimson Resort and Spa, Mactan staff and other travellers.
49 questions
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Questions? Get answers from Crimson Resort and Spa, Mactan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Villas!!! Easy access to all major facilities.”
 of 5 bubbles 715sidc, 27 Nov 2016 | Read review
“Rooms near the beach has best views”
 of 5 bubbles aeinosante, 21 Nov 2016 | Read review
“Perfect place to stay”
 of 5 bubbles arnoldoa926, 17 Nov 2016 | Read review
“Price range is moderate but the facilities and staff could'nt be better.”
 of 5 bubbles jimswoo, 15 Nov 2016 | Read review
“Room 108 was great. Just the right level of privacy and nice private pool”
 of 5 bubbles 974DavidG974, 11 Nov 2016 | Read review
5 of 5
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