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    Shangri-La's Mactan Resort & Spa

    Punta Engano Road, Lapu Lapu 6015, Philippines
    Hotel website
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    2017-10-29 2017-10-30
     35 people are viewing this hotel
    US$260
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    Traveller (3421)
    Pool & Beach (741)
    Room & Suite (521)
    Overview
    • Excellent66%
    • Very good24%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “ocean wing” (285 reviews)
    “cowrie cove” (133 reviews)
    “chi spa” (131 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La's Mactan Resort & Spa
    Special Offer: Amazing Deals - EXTENDED!
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    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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      US$237
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      US$237
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    Write a Review
    Reviews (3,648)
    There are newer reviews for Shangri-La's Mactan Resort & Spa
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    891 - 895 of 2,741 reviews

    Reviewed 9 January 2016

    Spend three nights at this property on a two week trip through the Philippines and of all of the properties this was the most disappointing. There is an automatic 10% service charge on every single bill issued on the hotel property and honestly the staff...More

    5  Thank Bradley R
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 14 January 2016

    Dear Bradley R, Thank you for your review and I am concerned to learn that you were disappointed with your stay with us. This is certainly not reflective of Shangri-La hospitality. I would like to learn more about your experience and would like to get...More

    Reviewed 9 January 2016

    Staying at Shangri-La's Mactan Resort and Spa never fails to impress. Service is at it's best and staff are genuinely nice. Pool and Beach are maintained well. However, rooms needs to be checked and inspected for broken fixtures as these could pose hazards when traveling...More

    Thank MCEaux
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 14 January 2016

    Dear MCEaux, Thank you for the great feedback on the resort. I have noted yoru comments on the rooms which I have shared already with the team and rest assured they will be taken into consideration. Thanks again and we do look forward to welcoming...More

    Reviewed 8 January 2016

    I have been there in Shangri-la Mactan and it was an enjoyable experience.The resort is beautiful.The hotel is clean.The pool is great and the beach beautiful .There food is delicious.You will have great time with your family and friends.More

    Thank John V
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 14 January 2016

    Dear John V, I am glad you had an excellent experience with us, and the team and I look forward to welcoming you again on your next trip. Perhaps you would like to include a visit to CHI, The Spa? See you then! With warm...More

    Reviewed 7 January 2016

    Shangri-La's Mactan Resort is a very relaxing place to spend a couple of days if you just want to get away, but I wouldn't stay longer than that. Cebu is not usually associated with sun and surf, in the Philippines there are places like Boracay...More

    1  Thank MichaelinZwolle
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 14 January 2016

    Dear MichaelinSingapore, Thank you for the nice review and I am glad you had a good stay with us! We hope on your next visit you can join us for a rejuvenating afternoon at CHI, The Spa, where we offer quite a number of different...More

    Reviewed 7 January 2016

    We have 3 kids, so we were extremely satisfied with our experience. The kids play center was a lot of fun with long slides that landed into balls. The staff had arts and crafts projects prepared all the time. The water park was just perfect...More

    Thank janicamarie
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 14 January 2016

    Dear janicamarie, Thank you for taking the time to share your review with us and also for the nice comments on the property and our activities. I have noted your other comments and rest assured I will share them with my team. I hope to...More

    Crimson Resort and Spa, Mactan
    3,687 reviews
    #4 of 32 hotels in Lapu Lapu
     
    Movenpick Hotel Mactan Island Cebu
    2,445 reviews
    #5 of 32 hotels in Lapu Lapu
     
    Abaca Boutique Resort
    401 reviews
    #1 of 32 hotels in Lapu Lapu
     
    Plantation Bay Resort And Spa
    1,848 reviews
    #3 of 32 hotels in Lapu Lapu
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$282 - US$410 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Lapu Lapu
    • #1 On the Beach Hotel in Lapu Lapu
    • #1 Luxury Hotel in Lapu Lapu
    • #2 Romantic Hotel in Lapu Lapu
    • #2 Spa Hotel in Lapu Lapu
    • #2 Family Hotel in Lapu Lapu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 530
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Agoda, Booking.com, Shangri-La Hotels and Resorts, Orbitz, Cancelon, TripOnline SA, Priceline, Cheap Tickets, Hotwire and getaroom.com so you can book your Shangri-La's Mactan Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Philippines >
    • Visayas >
    • Cebu Island >
    • Mactan Island >
    • Lapu Lapu
    • Also Known As
    • Shangri-La`s Mactan Hotel Lapu Lapu ,
    • Shangri-La`s Mactan Resort And Spa ,
    • Shangri Las Mactan Hotel ,
    • Shangri La Cebu ,
    • Shangri La Mactan ,
    • Shangri Las Mactan Lapu ,
    • Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
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    Traveller (3421)
    Pool & Beach (741)
    Room & Suite (521)
    Dining (288)
    Hotel & Grounds (2151)
    Bathroom (56)
    Family and Play Areas (26)
    Business Centre & Event Rooms (18)
    Nearby
    Sponsored by:
    Crimson Resort and Spa, Mactan
    3,687 reviews
    1.41 km away
     
    Movenpick Hotel Mactan Island Cebu
    2,445 reviews
    .55 km away
     
    Plantation Bay Resort And Spa
    1,848 reviews
    6.50 km away
     
    Abaca Boutique Resort
    401 reviews
    .96 km away
     
    Nearby Restaurants
    Abaca Restaurant
    507 reviews
    .99 km away
    Ibiza Beach Club
    447 reviews
    .62 km away
    Tides at Shangri-La's Mactan Resort & Spa
    496 reviews
    .07 km away
    Giuseppe Pizzeria & Sicilian Roast
    282 reviews
    .42 km away
    Nearby Attractions
    Lapu Lapu Statue
    724 reviews
    .57 km away
    Magellan Shrine
    168 reviews
    .60 km away
    Ocean Dreamer Island Tours
    133 reviews
    .59 km away
    allblue Scuba& Marine Sports Club
    62 reviews
    .97 km away
    Ask a question
    Questions & Answers
    MazLLondon
    17 August 2017|
    AnswerShow all 2 answers
    Response from edwina_scally | Reviewed this property |
    Hi, So sorry for the late response. I had an Ocean wings sea view. Ask Saira and she will take care of you. I have 9 and 11 years old as well. If you can get one 6 flooring above. You will have an amazing view. Have a... More
    0
    Votes
    geraghtycaroline
    6 June 2017|
    AnswerShow all 5 answers
    Response from Matt A | Reviewed this property |
    Yes you can. We had an excursion out to an island for an afternoon. The boat picked us up and delivered us back at the Hotel dock. Very convenient.
    0
    Votes
    geraghtycaroline
    5 June 2017|
    AnswerShow all 7 answers
    Response from ka22tee | Reviewed this property |
    Yes its only 15-20 mins.away to the airport and yes they have iron and ironing boards inside the room.
    0
    Votes
    Room Tips
    "I would go somewhere else."
    Read review
    "upper rooms has best view beach, coconut tress so tall it blocks view of the sea. room 5071 is actually..."
    Read review
    "Pick the Ocean View should you wish a nicer wish of the sunrise"
    Read review
    "6062 is in the Ocean wing but overlooks the bay side not the actual ocean. Easy walk to all amentities"
    Read review
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