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Plantation Bay Resort And Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$215*
US$199*
US$215*
US$201*
US$215*
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Plantation Bay Resort And Spa
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1,753 Reviews from our TripAdvisor Community

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There are newer reviews for Plantation Bay Resort And Spa
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Showing 1,256: English reviews
Rancho Cucamonga, California
Reviewed 30 March 2015

From the check-in to check-out, we received consistently excellent service. We has a free upgrade. Our room was large with a water view. The restaurants had generally good food, although the breakfast buffet could have a few more tasty offerings.

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Helpful?
Thank mramos8556
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear mramos8556, Thank you for specifically mentioning that you found our service excellent. Plantation Bay offers splendid vistas from almost every room, and we're glad that you found your view from the balcony captivating. Sincerely, Nenette G. Castillon General Manager

Southern California
Reviewed 29 March 2015

We stayed for 3 nights after staying in Cebu City. The GOOD: - Check-in staff was very friendly and cheerful. - We were able to get transportation on the shuttle bus to the Resort from the Ayala Mall, close to where we had been staying. The NOT SO GOOD: - The "lagoon" is actually a huge cement salt water pool....

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Helpful?
4Thank JSS949
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear JSS949, Thank you for lauding our check-in staff and for mentioning that you appreciated our complimentary scheduled shuttle service to city malls. We are sorry to hear that you were disappointed by your stay, which you booked through a travel agency, apparently without consulting our website or asking any questions about matters of importance to you. More than possibly...

Reviewed 28 March 2015 via mobile

We stayed at the resort in March 2015 and were very disappointed. Negative points: - restaurants are not very nice; food is bad and overpriced. The least bad among them is the Fiji restaurant with a nice terrace near the beach. The breakfast buffet is not good and the a la carte options limited. Room service is a disaster. -...

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Helpful?
7Thank Philipp S
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Philipp S, We are sorry to hear that you were disappointed by your recent visit. Upon reviewing your file, we found out that on your fourth day, you spoke with our Front Office Manager who, after knowing you felt the resort is not to your absolute satisfaction, granted your request for refund for the remaining unused room nights. To...

Malaysia
Reviewed 26 March 2015

We stayed for four nights, hotel is generally clean, staff are welcoming and the lagoons are captivating. We loved the activities offered around in the hotel. The Mogamba spring spa was too good. This is a good place for kids, they provide a lot activities for young children. Shuttle bus provides a view of the city outside the hotel. Not...

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Helpful?
3Thank Gawry S
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Gawry S, Thank you for your review and suggestions. We confess to being puzzled by your comment about our main coffee shop and breakfast. Kilimanjaro Kafé has a Filipino Favorites section featuring Cebuano Pochero, Adobo, Sinigang, Chicken Tinola, Bangus Belly, Lechon Kawali, Batchoy, and Kare-Kare to name a few. We have taken note of your feedback about your island...

Suji-si korea
Reviewed 25 March 2015

We loved our Plantation Bay Resort experience. The facility is well designed. The staff are impeccably trained. I felt valued as a customer and guest every step of the way. It was what we hoped for and more in a escape from stress and worries. Please slow down and take a second look at this resort when vacation planning.. We...

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Helpful?
1Thank Brockenhagen
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Brockenhagen, Thank you for the kind review. We have passed on to the staff your comments expressing your satisfaction with our hotel and service and everyone was happy to know that you are having a relaxing week-long family vacation at Plantation Bay. Thanks again, especially for recommending the resort to our TripAdvisor readers. Sincerely, Nenette G. Castillon General Manager

Makati, Philippines
Reviewed 17 March 2015

Resort management has shown amazing attention to Guest Satisfaction and to fostering a continuing relationship with return guests. I see now that this attitude is what differentiates PB from other 5-star chain resorts. Having previously visited last Sept. and been rather let down, my hubby and I were very surprised: 1st, to be particularly identified; and 2nd, to receive an...

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Helpful?
1Thank MariK522
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear MariK522, Thank you for giving us another chance to show you how we address valid concerns and take appropriate actions to improve our guests' Plantation Bay Experience. We're delighted to learn that you and your husband had a memorable Valentine's Day celebration at our resort. It is nice to know too that you loved your room and found our...

Tokyo, Japan
Reviewed 17 March 2015

Perfect for family and couples. Quiet and relaxing! I love the room interior, feels me like a queen! outside terrace has gorgeous view! Food is good and the staff are very nice. I enjoyed my vacation here.

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Helpful?
Thank Aida M
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Aida M, We're happy to learn that you found Plantation Bay's atmosphere relaxing and ideal for couples and families, and that the room you stayed in left a good impression on you. Moreover, that you loved our food and service. Thank you for sharing your review. Sincerely, Nenette G. Castillon General Manager

Reviewed 15 March 2015 via mobile

We stayed here on 2 separate occasions a week apart and were satisfied on both occasions. This resort is good for family with grown kids since children 17y.o. and under stay for free! Staff is very courteous and helpful in arranging mall and airport transfers, and it free. Food is good, not too many choices, but filipino food in particular...

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Helpful?
Thank Jeano B
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Jeano B, It is nice to know that you enjoyed your initial stay so much that after your other travels, you came back to stay for one more night prior to returning home. Thank you for the review, especially for highlighting Plantation Bay’s generous room occupancy. Like you, many guests appreciate that we do not charge extra for children...

Cebu City, Philippines
Reviewed 15 March 2015

My daughter gave me a birthday treat on this hotel. I enjoyed the peacefulness of the place, the evening entertainment and swimming on the pool. The staff are very courteous and helpful. Highly recommended!

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Helpful?
Thank BernIbarra
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear BernIbarra, We're glad to know that you had a memorable birthday celebration at Plantation Bay. Thank you for sharing that you found our ambience relaxing, and that you appreciated our evening entertainment and service. We look forward to welcoming you and your family back to the resort soon. Sincerely, Nenette G. Castillon General Manager

Manila, Philippines
Reviewed 13 March 2015

I stayed at this resort when I first visited Cebu, and it would be an understatement to say that it was a fabulous introduction to the region. I'm one of the few who prefers swimming in pools rather than in the open sea, so I very much enjoyed the resort's many swimming pools. We were billeted in a room in...

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Helpful?
Thank Sergia S
Plantation_Bay_GM, General Manager at Plantation Bay Resort And Spa, responded to this review

Dear Sergia S, It's heartwarming to know that Plantation Bay became your fabulous introduction to Cebu, the Queen City of the South. Our primary form of landscaping is water—with the rooms overlooking a lovely expanse of private beaches and waterways—and we're glad that while here, you enjoyed the view and our swimming facilities. Thanks for the kind review. Sincerely, Nenette...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover a resort in a class of its own. Set in 11 hectares of secluded grounds yet only one hour (when traffic is bad) from Cebu City, Plantation Bay offers one of the largest privately-owned waterways in the world, with the clean elegance of colonial-plantation architecture. Decompress from life’s pressures in the healing tranquility of an environment that truly feels “away from it all.” If you have ever spent time at a tropical plantation, you know what we mean. If not, come and discover a refreshingly different Flavor of Life. Whether you’re traveling for a family vacation or romantic getaway, for business or pleasure, this is far and away your best choice in the Philippines. ... more   less 

Additional Information about Plantation Bay Resort And Spa

Address: | Marigondon, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: $267 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plantation Bay Resort And Spa 5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Plantation Bay Resort And Hotel Lapu Lapu
Plantation Bay Hotel
Plantation Bay Resort And Spa Cebu Island/Mactan Island
Hotel Style:
#2 On the Beach Hotel in Lapu Lapu
#2 Luxury Hotel in Lapu Lapu
#2 Top resorts Hotel in Lapu Lapu
#3 Family Hotel in Lapu Lapu
#3 Spa Hotel in Lapu Lapu
#5 Romantic Hotel in Lapu Lapu
#5 Business Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Plantation Bay Resort And Spa staff and other travellers.
77 questions
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Providence, Rhode Island

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Questions? Get answers from Plantation Bay Resort And Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room near the lagoon right next to the beach.”
Jai6332, 22 May 2017 | Read review
“All rooms are great but the higher priced ones come with extra compliments”
Nise76, 21 May 2017 | Read review
“pool views are great”
Kaye214, 18 May 2017 | Read review
“A room with a view of the main lagoon would be perfect”
, 15 May 2017 | Read review
“Stay at the Shangri-La or Crimson if you want a good room ;)”
lafbizguy, 8 May 2017 | Read review
5 of 5
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US$199* /night
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Prices are for 1 room, 2 adults
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