Waterfront Airport Hotel and Casino

Waterfront Airport Hotel and Casino

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About

4.0
#15 of 52 hotels in Lapu Lapu
4.6 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
A grand jewel glitters in front of the Mactan Cebu International Airport to greet landing tourists. Convenience meets luxury at the Waterfront Airport Hotel and Casino that boasts of 164 well-appointed rooms and suites, replete with modern facilities and amenities. Our 24-hour Business Center caters to the transient businessman with its highly-efficient secretarial services, WiFi internet access, and modern meeting facilities. Redefine culinary sophistication when you sample our sumptuous gustatory delights in any of our four restaurants, or win big in our 24-hour casino. At the Waterfront Airport Hotel and Casino, a grand welcome awaits you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Filipino

Location

Airport Road, Lapu Lapu 6015 Philippines
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 42 out of 100
42
Mactan Intl Airport
Tagbilaran Airport
73.9 km
See all flights
1 Attraction
within 1 kilometer
4.0
4.0 of 5 bubbles2,779 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Located conveniently close to the airport, the Waterfront Airport Hotel and Casino is often lauded for its quiet yet prime location, with guests frequently commending the tidy, comfortable rooms and the overall cleanliness of the establishment. Despite receiving mixed reviews on service, with some guests citing communication issues, many acknowledge the staff's helpfulness and promptness. While the hotel offers valued amenities like a pool and breakfast, a few visitors have mentioned that certain facilities could benefit from updating. Generally, the hotel is seen as a solid choice for short stays or layovers.
Location
Convenient
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory

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2,779Reviews25Q+A100Room tips
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Detailed Reviews
reddogsailor wrote a review Jan 2020
Cebu City, Philippines123 contributions56 helpful votes
+1
5.0 of 5 bubbles
After our bad experience at the other place we stayed we moved here to Waterfront Airport Hotel. Let me start by saying the staff here were very friendly and extremely helpful. We dropped our daughters off at their flight and arrived at the hotel at 6am. The early check in was not until 9am. (Early check in is only 1000 PHP.
We had a paid breakfast with our room but our flight the next day would leave before they would be serving breakfast. By just asking and explaining that we would not be available for the breakfast, the staff let us use our breakfast voucher while we waited for the check in time.
Breakfast was buffet style with an egg station. The food was excellent and again the staff was phenomenal.
After we had our breakfast we checked in and up to the room we went. The pictures will show the room but again the staff made the stay even more special. We get off the elevator and there is staff waiting to escort us to the room and help us with our bags. We needed our cloths ironed and the room did not have an iron but the staff came and got our cloths and for only $6USD (300PHP) they pressed our outfits and returned them same day. After a very comfortable night’s rest we were up early to catch our flight and once again the staff was exceptional with an easy check out and a quick ride to the airport by hotel staff. I would highly recommend staying here if you are visiting Cebu.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali B, Manager at Waterfront Airport Hotel and Casino
Responded Feb 8, 2020
Dear reddogsailor, Thank you for this review and looking forward on your next visit. Sincerely, Ali Banting
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Makoto wrote a review Mar 2020
Saitama, Japan52 contributions27 helpful votes
4.0 of 5 bubbles
Located directly across the airport, it’s the most convenient places to stay in Cebu in terms of accessibility to the airport. You can just walk across the road to go to the airport.

It has a casino but nothing compared to the large casinos in Manila, although it may provide some good time for casino gamblers.

The restaurant offered buffet lunch for 1,200 pesos, and there were lots of choices.
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Date of stay: April 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Banting, Other at Waterfront Airport Hotel and Casino
Responded Mar 9, 2020
Dear MakotoPhil, Thank you for this review and looking forward on your next visit. Sincerely, Ali Banting
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Cebuano F wrote a review Nov 2021
1 contribution
3.0 of 5 bubbles
First the positive,-staff is great -Other than that =Hotel is old, first morning-food was served cold. You can only get food from the hotel which is small portions. You can not get anything from the buffett. You are trapped in your room with no window access for 7 to days. Our funiture keeps breaking. Carpet is old,old, and has the smell to prove it.
Hot water only works in the shower, not the sink facets, My heart goes out to the staff because I can tell they are trying hard but I would not recommend this hotel to anyone
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Date of stay: November 2021
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agnes N wrote a review Feb 2020
1 contribution
1.0 of 5 bubbles
Worst Hotel in the world. Customer service and policy was sooo bad. Never ever gonna back here.
Imagine you came from the 3am flight and no sleep. Ofcourse you want to take a good sleep right away upon arrival so that I booked at the nearest hotel in the airport thinking that they will consider the early flight passengers. Yes i know that there is 2pm check in time..I paid already additional for the early check in and yet I still need to wait 7am to check in.I need REST but you gave a very TERRIBLE day waiting at your uncomfortable chairs at the lobby.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali B, Manager at Waterfront Airport Hotel and Casino
Responded Feb 8, 2020
Dear 392agnesn, Thank you for this review. My apology if you wait to be accommodated for an early check in as early as 3AM. Early check in are always subject to availability. If I may suggest on your future booking to make a reservation a night before your expected arrival to guarantee your request. Your request and payment was only made upon your actual arrival at the hotel. We do not collect any advance payment to guarantee an early check-in request. Be rests assured however that we did our best to accommodate you the earliest time possible because the hotel was on full capacity that night. Sincerely, Ali Banting
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Milarosa M wrote a review Jan 2020
Toledo City, Philippines1 contribution
5.0 of 5 bubbles
My first stay at this hotel was several years ago with my husband. We had to fly back to the USA on the next day and finding this hotel was completely happiness. The distance to Mactan International Airport from the Hotel was a great experience. We could just walked to the airport and we were just right there on the doorstep. My last visit to this Hotel was just this month of January of 2020. My family and I stayed for 1 night before heading back to United States. Our stay was great. The room was cleaned, food was delicious not mentioned they have Filipino and American food they have served. Our dining experience was excellent. The front desk staff are super nice. The swimming pool was cleaned !!Over all great service!! I will definitely recommend this Hotel to all my friends and family.
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Review collected in partnership with this hotel
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali B, Manager at Waterfront Airport Hotel and Casino
Responded Feb 8, 2020
Dear Milarosa M, Thank you for this review and looking forward on your next visit. Sincerely, Ali Banting
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Russell wrote a review Feb 2020
8 contributions12 helpful votes
5.0 of 5 bubbles
Have visited the Cebu area many times and always try to book at this facility first. Obviously, the location for flyers is perfect, domestic arrivals can literally walk across the street and be in the hotel lobby. Highly recommend. Kind and professional people.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Request an airport side room if you enjoy watching airplanes as much as we do. Deluxe room is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali B, Manager at Waterfront Airport Hotel and Casino
Responded Feb 8, 2020
Dear 1Serious-Foodie, Thank you for this review and looking forward on your next visit. Sincerely, Ali Banting
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ShannonMarie0385 wrote a review Feb 2020
Minneapolis, Minnesota182 contributions93 helpful votes
3.0 of 5 bubbles
Three star hotel in convenient location with spacious, dated average rooms. It takes forever to check in since they insist on hand writing receipts for everything. The pool was small, but nice and the same with the fitness center.

Let me save you 20-30 minutes of your time. This hotel is directly behind the airport (a short walk from Terminal 2). Just walk across the street rather than wait for the shuttle for it only to drive you for one minute.

Also, a hassle to try and purchase the buffet in the restaurant since they will make you go to front desk to purchase a voucher (handwritten again) to bring back to the restaurant.

I would stay here again only if I had a late/early flight.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Banting, Other at Waterfront Airport Hotel and Casino
Responded Feb 24, 2020
Dear ShannonMarie0385, Thank you for this review and looking forward on your next visit. Sincerely, Ali Banting
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BisdakRN wrote a review Sep 2021
3 contributions
3.0 of 5 bubbles
No access even to sunshine and fresh air. The room is veey old with termites. Carpet is covered with nasty stains. Wifi is very slow. Not recommending it. It's very expensive for a quarantine hotel. It's pointless to pay extra when you're not allowed to use their amenities. They won't allow food delivery, you're force to eat food from the hotel.
I suggest you find a small hotel, i heard much better experience there as they are allowed to get some fresh air and food delivered.
Only reason for the star are the good people that worms there. For the free rides from and to the airport.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Banting, Other at Waterfront Airport Hotel and Casino
Responded Sep 20, 2021
Dear BisdakRN, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ali Banting
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
heyycarolinelim wrote a review Jan 2021
1 contribution
5.0 of 5 bubbles
If you want a hassle-free near airport accomodation, then this is the place!

Number one my list is their fluffy pillows and comfy sheets! Real fluffy. Try it to believe it! 😉
Second, is their new normal crate. I also loved how they provided it for the customer's peace of mind.
Third, food!
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Review collected in partnership with this hotel
Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Banting, Other at Waterfront Airport Hotel and Casino
Responded Feb 1, 2021
Dear heyycarolinelim, Thank you for this review and for appreciating our efforts to operate under the new normal. We hope to welcome you back soon. Stay healthy and safe! Sincerely, Ali Banting
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rose wrote a review Dec 2020
2 contributions
3.0 of 5 bubbles
We booked through Agoda and in the website, it says the room can cater 3 guests. When we arrived in the hotel, we were told that another room should be booked since the room can only occupy 2 guests. We ended up booking 2 rooms. We told the receptionist to coordinate with Agoda and we were told that we should be the one who should coordinate with Agoda regarding the wrong info.
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Review collected in partnership with this hotel
Date of stay: December 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Banting, Other at Waterfront Airport Hotel and Casino
Responded Dec 23, 2020
Dear caridaddejito, Thank you for this review. Please accept my apology for this confusion. We are now communicating with our online partners to bridge the gap. With the current situation, we are obliged to strictly comply with the minimum health standards imposed by the government related to a certain number of person allowed to be accommodated in one room. Stay healthy and safe! Looking forward on your next visit. Sincerely, Ali Banting
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from J m
New York City, New York49 contributions16 helpful votes
Yes, fruit and bread. There are several hot plate options that rotate, which might have some vegetarian options like noodles.
Answer from dclydeb98
Carcar, Philippines2 contributions
The airport is just across the street less than a 100metres walk. You can arrange with the hotel personnel for assistance too if you have plenty of luggage.
Answer from bthany d
Hapcheon-Gun, South Korea4 contributions
I only tried to deposit our luggage after checking-out for few hours. They were fine with it. But unsure if they will agree to leave it in few days.
Hermione G asked a question Jun 2017
Butuan, Philippines13 contributions1 helpful vote
Contact number please
Answer from Malou B
Quezon City, Philippines2,116 contributions157 helpful votes
Australia 1-800-309-90 Canada 1-855-214-5937 Japan 00531-63-0034 Korea 0079-8631-0038 Philippines 1-800-10-9376688 United States 1-855-875-8664
David H asked a question Jun 2017
9 contributions
What about the noise from the plane's??
Answer from Frank L
Long Beach, California1 contribution1 helpful vote
Good question .. especially logical given the location of the hotel, in my experience there was no intrusive noise from aircraft inside the building.. looking out the front door from the lobby area there is no evidence of being near the airport... and any aircraft sounds seemed distant. May be because of the type of construction of that building, not sure, perhaps next time i will focus on that more out of curiosity, if I remember. I believe you will be comfortable and your sleep will not be disturbed from any aircraft sounds.
Renato sa Camiguin wrote a tip Jun 14
2 contributions1 helpful vote
1.0 of 5 bubbles
"The 4 and 5 point scores are from our former stays at this hotel. The 1 point scores are from our last visit, without sleeping there."
Read full review
Andrei B wrote a tip Jun 7
2 contributions
4.0 of 5 bubbles
"From the domestic arrival or departure levels. look for a stair case across the road. Go up and you'll see the hotel entrance."
Read full review
chay c wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Pool - excelent Food - excelent"
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Jiffy M wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"Great place to stay."
Read full review
Januario E wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"Make to book your stay here in Lapu-Lapu City in Cebu! "
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Not the right property for you?
There are more places to choose from in the Lapu Lapu area.
PRICE RANGE
C$110 - C$128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waterfront airport hotel lapu lapu
LOCATION
PhilippinesVisayasCebu IslandMactan IslandLapu Lapu
NUMBER OF ROOMS
164
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Waterfront Airport Hotel and Casino - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Waterfront Airport Hotel and Casino
Which popular attractions are close to Waterfront Airport Hotel and Casino?
Nearby attractions include Island Central Mactan (1.1 km), Marina Mall (1.0 km), and El Plaza (0.2 km).
What are some of the property amenities at Waterfront Airport Hotel and Casino?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Waterfront Airport Hotel and Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waterfront Airport Hotel and Casino?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Waterfront Airport Hotel and Casino?
Yes, free parking is available to guests.
What are some restaurants close to Waterfront Airport Hotel and Casino?
Conveniently located restaurants include Scape Skydeck, CookPub - Modern Korean Bistro, and Pho19 - Mactan.
Are there opportunities to exercise at Waterfront Airport Hotel and Casino?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Waterfront Airport Hotel and Casino have an airport shuttle?
Yes, Waterfront Airport Hotel and Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Waterfront Airport Hotel and Casino have airport transportation?
Yes, Waterfront Airport Hotel and Casino offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Waterfront Airport Hotel and Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Waterfront Airport Hotel and Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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