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Westown Hotel

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97 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Reviewed 8 June 2014

We booked at Westown thru Booking.com and we specifically requested for 2 twin beds and a quiet room which were in the options given by booking.com. When we got to our room, we found one queen sized bed. I called the front desk and reiterated our preference and she said she'll get back to me. While waiting I went to...

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Helpful?
2Thank Ying Ying T
Human Resource O, Manager at Westown Hotel, responded to this review

Dear Guests, We have read and received your feedback regarding your stay with us. We apologize for the inconvenience and the wrong information that was given by the staff on duty. Rest assured that staffs shall be constantly re-trained in terms of quality service and providing a better option to make the stay of guests more comfortable. If you had...

Reviewed 18 May 2014 via mobile

Checked-in in a junior suite, room is okay but pillows and bed not cleaned properly. Food is average. Staff are not that friendly. The hotel is crowded in the morning and noise can be annoying. The chalet area caters non-check in guest which looses its privacy aspect in the pool area.

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1Thank Bea Bern G
Boracay, Philippines
Reviewed 12 May 2014

Our story is very similar to the other reviews but with a new twist. Like others we arrived and took a look at the room. Everything looked good with comfortable beds and fixtures. We figured we would get a good night sleep. We were very tired due to a long day of driving and dealing with corrupt government departments so...

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1Thank Richard H
Human Resource O, Manager at Westown Hotel, responded to this review

Dear Sir, We regret to know the uncomfortable experience you had in staying with us. We had been constantly reminding our Front desk Receptionists to always inform the Guests upon reservation, booking and Check in with regards to the location of the hotel (center of night life in Iloilo City) in order for our guests to have options. Weekends are...

Manila, Philippines
Reviewed 30 April 2014

Check in 6 pm , nice comfortable, clean , then all went bad! at 10 PM the worst and loudest Music coming from the hotel owned night club bar on a monday night, Could not even hear the TV called front desk they lied to me, said wasn't coming from hotel and they have no control and nothing they can...

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3Thank 52traveler2014
Texas
Reviewed 31 March 2014

The hotel itself is not too bad. The rooms were pretty clean for the most part. And if you like a cold room, the a/c definitely works. It's in a good location if you are looking for a party scene and it's about a 15-20 minute walk from SM mall. The breakfast at the restaurant downstairs is pretty decent. I...

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1Thank KristiniGee
Cagliari, Italy
Reviewed 5 March 2014

I had read a few reviews mentioning the noise, but I normally don't mind if I'm in a busy place, and it was a Wednesday. When I checked in, the lady at the reception desk quickly mentioned "it's a room facing the entrance, is that fine?", without explaining what that meant. The room was nice, comfortable and clean. At first,...

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1Thank shari81
Berlin, Germany
Reviewed 15 February 2014

Located at Smallville - the center of Iloilo night life, where most of the bars and restaurants are. We stayed overnight during our business trip last January at Westown Hotel. Although we did not have chance to explore the hotel and the pool because we were practically out the whole day and we just used our rooms for sleeping, the...

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1Thank Anne N
Imus
Reviewed 1 January 2014

I found the place very comfortable and very entertaining because if you want to have fun at night, Westown is surrounded by different bars and food trips can be easily made. The ambiance is very quiet and relaxing; the staff are very accommodating and the room area is quiet enough. Its so nice to see the sunrise and sunset from...

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1Thank MaAileen
Human Resource O, Manager at Westown Hotel, responded to this review

Sir, We are glad to know how you had a pleasant stay with us. We will strive more to be of great service to you again. Thank You for choosing Mo2 Westown Hotel, thank you for staying with us.

Manila, Philippines
Reviewed 10 October 2013

I was born and raised in Iloilo and I also used to sing in the bar that's owned by MO2 as well. I got the chance to stay at this hotel twice. It's not as fancy as the hotels that you might have stayed in in, say, Manila, but the location is a major factor. Not only is it at...

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2Thank GaeaLovesToTravel
Chicago, IL
Reviewed 24 June 2013

Westown Hotel (aka MO2 hotel) is more like a run down motel Pros: -Located near Smallville where Iloilo's nightlife is located Con: -Dirty (moldy corners of showers and bathrooms, furniture and bed were not dusted, refrigerators and closets were dusty, cracks on walls) -Dark -Smelly. We stayed in the third floor, rooms 321 and 325. The rooms smelled like Chinese...

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8Thank HAZELoftheNORTH
Human Resource O, Manager at Westown Hotel, responded to this review

Dear Guests, Thank You for sharing your reviews of your stay with us. We apologize if the experience was not satisfying and was not able to meet your standards of expectations. Your review and assessments has been given utmost consideration. It motivates the management and its staff to continuously improve our facilities and the quality of services that we give...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Westown Hotel

Address: Glicerio T. Pison Benigno Aquino Drive | Mandurriao, Iloilo City, Iloilo Province 5000, Philippines
Region: Philippines > Visayas > Panay Island > Iloilo Province > Iloilo City
Price Range: $46 - $78 (Based on Average Rates for a Standard Room)
Number of rooms: 25
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Westown Hotel staff and other travellers.
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Questions? Get answers from Westown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request quiet if you want that, as night club next door can be noisey.”
 of 5 bubbles ClintonG414, 12 Oct 2016 | Read review
“Choose the corner room that away from noise.”
 of 5 bubbles Tearyll, 27 Sep 2016 | Read review
“is quieter with a back room”
 of 5 bubbles ClintonG414, 8 Apr 2016 | Read review
“4th floor at the back. (Odd numbers)”
 of 5 bubbles brianhT4521EO, 15 Feb 2016 | Read review
“Very quiet.”
 of 5 bubbles RowenaW700, 14 Sep 2015 | Read review
5 of 5