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Clean room, and that's the only positive thing. Second floor room without elevator, but pass. Booked for 4 people, but the sofa bed was not made and the Response was: "you had to warn us to make the sofa bed". The second day the room was not redone, our complaints were told that they had found the room closed and that they had heard voices of children, when we had been out all day, I would say that a time could be found to redo the room. To our grievances, the reception staff did not even bring an excuse, but tried to shift responsibility to us....truly intolerable and unacceptable. I really do not recommend this hotel, highly incompetent and irritating staff.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Superior double room: Large & beautiful, but noisy, only a small mirror in the bathroom, no window and leaky shower cubicle (water kept running out), mini fridge, very small TV, small bedside table, carpet in the room, curtains (difficult to close), shower gel in the shower, bathroom door unfortunately doesn't stay open, no safe or mirror in the room Free internet Front & back entrance (was great) Top location to the city center Inner courtyard Breakfast was OK, wheat rolls, toast, sausage/cheese, juices, yogurt, fruit, vegetables, egg dishes, etc. (I personally missed wholemeal bread) Friendly staff who also give helpful tips Everything very clean Partly renovated Rooms cleaned on request, fresh towels provided daily There is no elevator
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Date of stay: May 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good hotel near the center I really enjoyed the style of the hotel. A little less the two floors of stairs without elevator. But the location is great, the hotel nice, the breakfast good and plentiful ... Would stay again Date of stay: July 2024
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really nice hotel in a great location. Check in was quick and we were shown to our large, comfortable room on the top floor. There’s no lift as this is an old, renovated building with a courtyard in the middle. Breakfast was sufficient in an attractive room, and the room tariff very reasonable. The hotel is in a great location, just a few minutes walk from Union Square. Our room overlooked the Opera House. The staff we encountered were all friendly and helpful. I can recommend this hotel when staying in Cluj.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked 2 rooms for me and my boss. When I arrived they said 3 times that there was just one twin room. Totally inappropriate. They refused to refund the room they failed to provide despite being shown the booking confirmation that said two rooms and had the names of the people who were to stay in said rooms. My boss left and found somewhere else, I stayed in the one room. It was grim. Reccomend a sleeping bag on a bench would be better than these cowboys.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip:Â Just don't go there.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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