Booked directly with hotel, then coronavirus came along, cancelled within the terms and conditions so nothing owed, received confirmation of cancellation saying nothing owed - and they still took the money out of my account. Beware!
Rooms fine, large foyer with bar with a lovely attendant who happily dispenses snacks, coffee, tea and alcohol. Dining room crowded and completely inadequate for the number of guests at breakfast. The dining and seating areas have large couches, benches, chairs and tables BUT they are too low and incredibly uncomfortable. What we would call 10 minute chairs. But the breakfast itself is lovely. Went into the dining room for lunch where I has an amazing salmon and avocado salad with the room almost to myself. Fine damask table cloths with gleaming silver and flatware. Back to the dining room for dinner where I had a lovely stroganoff, Rob roast duck leg with vegetables and Geraldine grilled chops. When they turned up they looked brilliant there were 6 chops on a platter with roast vegetables. The chops looked really nice and she said they tasted great. We had a glass of wine each while Geraldine had water. We finished with ice cream. Fabulous meal also in a semi deserted dining room so it is only breakfast that the room is inadequate for. They have luggage storage and plenty of comfortable seating in the foyer for waiting.…
The hotel is well located, between two metro stations (5-10 minutes walk), while in front of the hotel there is a bus stop. A five-minute walk is the square with a mall, fast food restaurants and a 24/7 market. Very nicely designed interior that gives a warm and welcoming atmosphere. The staff fit into such an atmosphere. The rooms are spacious, clean, tastefully decorated. The beds are comfortable and big (wife, 9 year old daughter and I slept comfortably on one double bed). Choice of tv channels solid (mostly russian), wifi excellent, heating more than enough. The spa is the most beautiful gem of this great hotel. The pool is large enough and the herbal sauna is our favorite. Breakfast is a great, wide selection of delicious food. The only complaint is the small number of places in the restaurant which creates occasional crowds and little waiting time. A wonderful experience, we can't wait for next November.…
The hotel is best located to travel in and around Moscow - in as it takes about 30 minutes walking to reach the Red Square - out as there are metro station 5 minutes walk away - very quiet - good bath haman bath and pool - Snack are available at the bar around the clock - Breakfast is well set and varied - great sitting set up giving a good feeling
Nice, clean, great service, great sauna, great food, moderate price, great location. No hitch or difficulty of any kind. My special thanks to the waiter Nikolay who made my lunches and dinners at the hotel very enjoyable. A real professional and a very nice guy.
Our travel company had booked this hotel for us as part of our package. Our taxi driver struggled to find it as it is nicely tucked away down a side street. The foyer is very traditional - check-in staff were friendly. Rooms are a nice size and were comfortable. It was my birthday while I was there and staff kindly left us a platter of cakes. My only complaint would be the breakfast. Very poor choice of food. Also, because it is served in the small hotel restaurant there isn't much room, even if you shared with strangers. Some people were taking their food out to the foyer area to eat which didn't look good for new customers coming in the hotel.
Location is good close to two metro stations and far away enough from the busy city centre. Bed was great and big enough. Staff was good. The SPA was amazing. A big plus. Breakfast was ok with not much change after several days. In our special case it was not bad included (Expedia reservation) which was not common as almost all other guests had it.
What a great place to stay in Moscow. Very friendly staff, heated swimming pool and spa area in the basement. Very clean and comfortable. Good water pressure and bathroom. Beautifully decorated dining room. Very regal setting. The breakfast was so divine that you wanted to stay all morning, great variety of foods. The rooms were spacious and beds comfortable. Subway a very short walk, easy access. Nice local bars and restaurants close by. Laundry was expensive but done really well, clothes were clean and without wrinkles. We would not hesitate to stay here again.
Stayed here for two nights. The room was clean and of a good with a queen size bed which was very comfortable. The bathroom was a good size too, with a shower only. In room safe. The cooling and heating was good and quiet, (we had a change in the weather from very warm to quite cool). Staff were friendly and helpful, two metro stations were in easy walking distance as were a few good places to eat. Breakfast was included, not a great deal of choice but adequate. Would stay again.
We stayed in this hotel in March 2017 and July/August 2018 for each time around one week and can highly recommend it! The double rooms were very clean, the staff at the reception, restaurant, bar and of the house keeping is very friendly. The breakfast buffet is really comprehensive, everyone should find something he or she likes. The rooms where the breakfast is served are very noble, you feel like a Tsar ;-) During our stay in 2018 we also used the Spa zone (small pool, various saunas). It might be small, but for us it was sufficient and we liked it there. From the hotel you can easily reach two metro stations and some small supermarkets are also nearby, if you want to buy some refreshments for you day trip through Moscow. This hotel became for us some kind of standard we compare other hotels in terms of the room and the breakfast buffet against. Therefore, we fully recommend it!…
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