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Moscow Marriott Grand Hotel

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#20 of 302 Hotels in Moscow
Certificate of Excellence
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1 room 2 adults 0 children
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1,316 Reviews from our TripAdvisor Community

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Showing 716: English reviews
London, United Kingdom
Reviewed 2 July 2015

We chose Marriott Grand Hotel during our first stay in Moscow as it was situated conveniently for our sightseeing schedule and it had very good reviews. And it delivered - everything was impeccable. We even got an upgrade to a studio room as they run out of doubles due to some large groups staying there at the time.

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Helpful?
1Thank Alina R
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations of our efforts. It is always a great pleasure to receive these compliments. Everything we do is aimed at...

London, United Kingdom
Reviewed 1 July 2015

Good quality hotel with large and comfortable rooms. Good for business, but for a tourist stay this is a bit too far from Red Square and the Kremlin, there are several comparable hotels nearer. There are plenty of places to eat nearby. Good fitness centre but the real let-down is the room service breakfast: very poor in what is delivered...

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Helpful?
1Thank TopTraveller101
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Moscow Marriott Grand Hotel with us. I was disappointed to hear about your experience with our Room Service. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number of areas...

San Antonio, Texas
Reviewed 30 June 2015

I found this hotel to be very conveniently located, larger rooms and much larger bathroom than we find typically in Europe. We really liked this hotel. The staff was attentive, our room was more than adequate with a really nice bathroom. Wifi in the room is free, and they even have Summer Tea available in the lobby -- refreshing on...

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Helpful?
1Thank Joseph F
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable....

Fort Lauderdale, Florida
Reviewed 30 June 2015

This hotel is within easy walking distance of the Kremlin and Red Square. The rooms were quite large and comparable to the better Mariott hotels in the U.S. The amenities and service were excellent and all in all it was a great value.

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Helpful?
1Thank Lurana
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations of our efforts. Everything we do is aimed at providing you with an excellent hotel experience and your feedback...

Tehran, Iran
Reviewed 23 June 2015 via mobile

Stayed there for 4 days Some staff didn't know fluent english. Same routine breakfast every day but it was decent.They didn't provided slippers at that moment and no sewing kit in the rooms. The internet speed was great . Overall, it was a great stay :)

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Helpful?
1Thank yasiazimi
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. Meanwhile your comments about breakfast were taken very seriously. Starting next week we will rotate breakfast line. We always happy to fulfill any request. Our bellboys can bring you dental or shaving kit...

Moscow, Russia
Reviewed 22 June 2015

You'll get the basics here, but not much more. Thankfully for Moscow the showers are American standard (hot water, adequate pressure). Internet is good in the rooms. Food in the executive lounge is nasty; elevators are too few. But it's not expensive, so perhaps one can't demand all that much. If I were a tourist I'd perhaps choose to stay...

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Helpful?
1Thank Cassandra C
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Ms. Cassandra, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately,...

Calgary, Canada
Reviewed 11 June 2015 via mobile

Rooms are nice and staff are friendly. Easy walking distance to Red Square. Has a very nice lounge and dining areas. Wifi is free. Only negative is price of room service and drinks relative to Moscow generally (720 Rubles for coffee; 480 for small orange juice); but this is to be expected from a upper end chain hotel.

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Helpful?
Thank Jean P
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to write a comment. We are delighted that your stay with the Moscow Marriott Grand Hotel was enjoyable. I would like to express my personal thanks for sharing with us your appreciations of our efforts. It is always a great pleasure to...

Monmouth Beach, New Jersey
Reviewed 4 June 2015

At Marriott for five days in April....hard to find better for the price...Kremlin easily walkable, but Metro located one block away....Rooms are big and comfortable...concierge very helpful...After very active days, the health facility is fantastic...good gym equipment with great pool, jacuzzi and wet sauna...would definitely stay there again when in Moscow!

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Helpful?
1Thank stan r
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your comments and sharing your experience with the Moscow Marriott Grand Hotel. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations....

Melbourne, Victoria, Australia
Reviewed 26 May 2015

Very pleasant hotel, nice room, good breakfast and most staff are helpful. Internet access good. Can recommend ! Swipe used for lift for extra security which is a good thing. Umbrellas available for those wet days. It all helps.

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Helpful?
Thank Inge342
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to complete feedback. We are delighted that your stay with the Moscow Marriott Grand Hotel was enjoyable. I would like to express my personal thanks for sharing with us your appreciations of our efforts. It is always a great pleasure to receive...

los angeles
Reviewed 21 May 2015 via mobile

this hotel is in a good location. very close distance to the metro station (you can walk there in 5 min time) , restaurants and some bars. the service of the staff is good, although the check in wasn't as I expected it to be. No one even offered to help with the luggage. They respond fast to requests and...

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Helpful?
Thank rob e
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Greetings from Marriott Moscow Grand Hotel! First of all, thank you very much for choosing the Marriott Moscow Grand Hotel for your recent stay in Moscow! We very much appreciate that you spent your time to complete feedback on the site to sharing experience of your stay with us. It helps us to improve our service and facilities....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Lobby Bar
Lobby Bar
Cuisines: Bar, International, Pub
Samobranka Restaurant
Samobranka Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Ideally located on Tverskaya street for business travelers and tourists, nearby business centers and historical places of interest: Red Square and Bolshoi theater. Moscow Marriott Grand hotel is known for impeccable service and event facilities. Our specious rooms and suites offer wonderful amenities. Stay fit in Grand Fitness Gym featuring modern equipment and indoor pool. With Grand Alexander restaurant, reflecting the very best of international cuisine, Samobranka restaurant, known for Sunday brunches, grand lobby with glass dome and fountain, you will have treasured memories of your visit. Over 855sq m of event space in Moscow city center, there is no better place to host business meetings, conferences, weddings and grand social events than in Moscow Grand hotel where creative on-site and outside catering and assistance of professional event managers are set to ensure success. ... more   less 

Additional Information about Moscow Marriott Grand Hotel

Address: Tverskaya st., 26/1, Moscow 125009, Russia
Region: Russia > Central Russia > Moscow
Price Range: $136 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moscow Marriott Grand Hotel 5*
Number of rooms: 387
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity and Marriott so you can book your Moscow Marriott Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Moscow
Moscow Marriott
Hotel Style:
#14 Spa Hotel in Moscow
#15 Romantic Hotel in Moscow
#17 Business Hotel in Moscow
#18 Family Hotel in Moscow
#19 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Moscow Marriott Grand Hotel staff and other travellers.
19 questions
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Questions? Get answers from Moscow Marriott Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the river.”
 of 5 bubbles AmritaPotdar, 26 Dec 2016 | Read review
“Quiet throughout the hotel guest floors”
 of 5 bubbles GlenB396, 22 Nov 2016 | Read review
“we were on the 5th floor looking out to the court yard. it was quiet”
 of 5 bubbles microdotty, 14 Nov 2016 | Read review
“Always request rooms between the 2d and 7th floors when traveling. Those are most reachable by emergency services (fire, in particular).”
 of 5 bubbles 542mlm, 6 Oct 2016 | Read review
“Very luxurious room. Amazing bathroom. Recommended”
 of 5 bubbles , 26 Sep 2016 | Read review
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