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Moscow Marriott Grand Hotel

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#20 of 308 Hotels in Moscow
Certificate of Excellence
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1 room 2 adults 0 children
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Moscow Marriott Grand Hotel
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1,347 Reviews from our TripAdvisor Community

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Showing 731: English reviews
Crossford, United Kingdom
Reviewed 10 May 2015

First trip to Moscow and had chosen this hotel on line on basis of value and central location. The staff were friendly and helpful, room was very comfortable - although not a great view. We didn't use any of the hotel facilities - it was just a base, but it was ideal for that. Easy 15 minute walk to Red...

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Helpful?
Thank Clarabo64
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about our hotel. It is always a great pleasure to receive these compliments and I will make sure that...

London, United Kingdom
Reviewed 9 May 2015

We arrived in the early morning on 2 May. We'd warned the receptions in advance about the early arrival and they'd assured us that they would be able to check us in at no extra cost, provided there are rooms available. However when we arrived, the receptionist said that they can do it only at 50% of the 'hotel rates,...

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Helpful?
2Thank Marina S
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we...

Warsaw, Poland
Reviewed 2 May 2015

First time staying at this hotel, previously only eaten here. My checkin was smooth and efficient, my room was on the 5th floor, it was large and clean. The free internet was a good speed and sufficient for Skype etc.

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Helpful?
2Thank Tripple_Disaster
Sinan K, Генеральный директор at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. It is always a great pleasure to receive these compliments. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you...

Reviewed 29 April 2015

I was pleasantly surprised that my first trip to Moscow included a hotel that was fully comfortable with an incredible staff. From check in to check out, everyone was friendly and accommodating. My room was clean and comfortable, the gym facilities were a bonus, and the restaurants and lobby bar were very good. In particular, after finishing a concert at...

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Helpful?
2Thank Bill M
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Bill, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. It is always a great pleasure to receive these compliments. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you...

Seal Beach, California
Reviewed 28 April 2015

Family of 4 from USA. Excellent staff- great service from Anna, Julia, Gulia, Vladimir, Ekaterina! Breakfast buffet huge and tasty. 5min walk to Metro station, 15min walk to Red Square. Great rooms, pool & fitness center & reliable wifi. We'd definitely stay here again.

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Helpful?
2Thank steamer737
Sinan K, Генеральный директор at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about staff performance especialy Anna, Julia, Vladimir and Ekaterina. It is always a great pleasure to receive these compliments...

Reviewed 28 April 2015 via mobile

Hotel is decent. Nice location. Staff is courteous to some extent but some are really not friendly. In breakfast coffee machine was broken and was served terrible coffee. Wifi is good. Taxi is big problem in whole of Moscow but hotel staff helped us in that.

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Helpful?
Thank mehul0709
Sinan K, Генеральный директор at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Greetings from Marriott Moscow Grand Hotel! First of all, thank you very much for choosing the Marriott Moscow Grand Hotel for your recent stay in Moscow! We very much appreciate that you spent your time to write your feedback to sharing experience of your stay with us. It helps us to improve our service and facilities. Always we...

Nicosia
Reviewed 23 April 2015 via mobile

Had to stay due to conference event. The staff was very friendly and helpful. The rooms were clean but little small, maybe they need some renovation soon. The two days out of three that I have stayed, the lifts had some problems and we had to use only one lift that caused some queuing. Generally it is a nice hotel...

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Helpful?
1Thank Andys P
Sinan K, Генеральный директор at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Greetings from Marriott Moscow Grand Hotel! First of all, thank you very much for choosing the Marriott Moscow Grand Hotel for your recent stay in Moscow! We very much appreciate that you spent your time to share your experience of the stay with us. It helps us to improve our service and facilities. Always we are delighted to...

Reviewed 23 April 2015

A very busy and potentially stressful business trip was made a lot more pleasant by the lovely staff at Marriott Grand. I have to say a particular thanks to Margarita on reception who sorted out a potentially disasterous reservation snafu and found me a great room, quiet and comfortable. And the gym and spa made it easy to fit in...

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Helpful?
Thank Di N
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about our hotel. It is always a great pleasure to receive these compliments and I will make sure that...

Reviewed 22 April 2015

Marriott Grand is tucked away down a small one way street off the main road in the centre of Moscow. It being Moscow, traffic is pretty horrendous surrounding the hotel particularly during rush hour. All in all, the hotel was very grand, the room's also. The staff were welcoming and extremely pleasant and helpful. One word of advise, if you...

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Helpful?
Thank Chris L
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about helpful staff, good rooms. It is always a great pleasure to receive these compliments and I will make...

Chicago, Illinois
Reviewed 12 April 2015

This is convenient if you wish to visit the Kremlin and other center city sites. The staff is excellent and friendly. They speak good English and try hard to help you. One of the nicest of the Marriotts in the center of a city

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3Thank robert g
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about nice staff. It is always a great pleasure to receive these compliments and I will make sure that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Lobby Bar
Lobby Bar
Cuisines: Bar, International, Pub
Samobranka Restaurant
Samobranka Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Ideally located on Tverskaya street for business travelers and tourists, nearby business centers and historical places of interest: Red Square and Bolshoi theater. Moscow Marriott Grand hotel is known for impeccable service and event facilities. Our specious rooms and suites offer wonderful amenities. Stay fit in Grand Fitness Gym featuring modern equipment and indoor pool. With Grand Alexander restaurant, reflecting the very best of international cuisine, Samobranka restaurant, known for Sunday brunches, grand lobby with glass dome and fountain, you will have treasured memories of your visit. Over 855sq m of event space in Moscow city center, there is no better place to host business meetings, conferences, weddings and grand social events than in Moscow Grand hotel where creative on-site and outside catering and assistance of professional event managers are set to ensure success. ... more   less 

Additional Information about Moscow Marriott Grand Hotel

Address: Tverskaya st., 26/1, Moscow 125009, Russia
Region: Russia > Central Russia > Moscow
Price Range: $149 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moscow Marriott Grand Hotel 5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Marriott Moscow
Moscow Marriott
Hotel Style:
#15 Spa Hotel in Moscow
#15 Romantic Hotel in Moscow
#17 Business Hotel in Moscow
#18 Family Hotel in Moscow
#20 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Moscow Marriott Grand Hotel staff and other travellers.
23 questions
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Questions? Get answers from Moscow Marriott Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay at the hotel...attended a conference held at the location.”
 of 5 bubbles RamboR, 24 Mar 2017 | Read review
“High Floor to avoid blocked views.”
 of 5 bubbles gregoryk569, 18 Mar 2017 | Read review
“Ask for a room away from the streets, especially the main road Tverskaya, Street.”
  • A large and comfortable bed.
  • Comfortable seating area.
  • Good sized bathroom with all that you need.
  • Sizeable Bedroom, Lounge, Work Area.
 of 5 bubbles OldVillain, 23 Feb 2017 | Read review
“club room high floor good view and nice toilets 7th and above”
 of 5 bubbles mohammadghaith, 15 Feb 2017 | Read review
“Choose a room facing the river.”
 of 5 bubbles AmritaPotdar, 26 Dec 2016 | Read review
5 of 5