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Sheraton Palace Hotel Moscow

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#20 of 309 Hotels in Moscow
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Palace Hotel Moscow
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728 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Lydd, United Kingdom
Reviewed 14 October 2016

This was my first visit to Moscow and I was recommended to the Sheraton by a Russian colleague. On the plus side, it is very well located being given both close to the centre (Red Square and the Kremlin) and to the airport express station (perfect if you are flying into or out of SVO). The room was a descent...

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Thank Jonathan D
Cologne, Germany
Reviewed 28 September 2016

I have spent a great time at the place - in the center of Moscow, with a wonderful room and with great comfort. The room service was at highest level and added to a wonderful stay. I can recommend this hotel, but would like to ask the hotel to transfer back the amount of 1000RUB blocked on the card for...

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1Thank Angelina D
Sochi, Russia
Reviewed 28 September 2016 via mobile

🖒Very good hotel. Very good bed. Very good location. Very good foods (we ordered delivery to our room at room service). Clean and very accurate hotel. It was very interesting to see your name at tv-panel: Dear Susanna...😊

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Thank Сусанна К
Tehran, Iran
Reviewed 27 September 2016 via mobile

We stayed at this hotel for three nights alongside with a group of 100 people as an annual cycle meeting. Almost all of the colleagues were satisfied with the location, services, the staff and etc. The room sizes are acceptable considering limitations in a city like Moscow. The red square is within walking distance with some good eating choices on...

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Thank AliAzarnoosh
Reviewed 21 September 2016 via mobile

This is a truly great hotel with consistent high quality service, pleasant and professional staff, welcoming and caring. Good breakfasts, club room is quite nice including welcoming staff there. The location is perfect for someone visiting Moscow. In the centre of everything. Me and my friend stayed there twice during one visit to Russia (booked again because we liked the...

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Thank AlexTalking
Phuket
Reviewed 19 September 2016 via mobile

The worst housekeeping in all sheratons in the world!. Half of the hotel staff are trainees. This sheraton Seems that only cares for hiring cheap staff and never cares for service. Very few staff can speak English. Nobody in housekeeping speaks English. Breakfast is ok and its staff is very pleasent. Club lounge staff is highly educated. I would not...

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Thank DrL T
Dubai, United Arab Emirates
Reviewed 13 September 2016

This Hotel is located at a very good location that has supermarkets, bars, restaurants, cafes and all that you might need in close vicinity. The rooms were immaculately clean and the staff were very courteous and helpful. The breakfast at the Hotel was very god with a variety of dishes to choose from. Overall an excellent property that provides you...

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1Thank JGMalayil
Chicago, Illinois
Reviewed 8 September 2016

This a great hotel in a great location. If your flying into SVO, I would take the Aeroexpress train. It is about a 8 minutes walk to the hotel from the Belorussky station. The staff was friendly, the hotel is clean and nice. I ordered room service, the beef stroganoff was excellent. Nearby there is a nice Georgian restaurant called...

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1Thank lasvegaschamp
Shanghai, China
Reviewed 2 September 2016 via mobile

Stayed here for 2 days. Loved the service, the rooms a big. Breakfast is nice and people are just really nice too. Across from a shopping mall and walking distance to Kremlin which is around 4km by foot. Great place

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1Thank januza
Singapore, Singapore
Reviewed 29 August 2016

Hotel Staffs were friendly and helpful. We needed booking confirmation letter (Not voucher) from hotel for Russia Visa Application and one of the hotel reservation staff prepared for us when we contacted hotel via email. His responses were always fast. It really helped us. Room was fully renovated, clean, modern and new! There were 500ml water bottle in the bathroom...

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Thank maccha_cha

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Staying in Presnensky

Neighbourhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Located in walking distance from the Kremlin, the Red Square, and other historical and business areas. Easy, 35 min access by the Aeroexpress speed train to/from the international airport Sheremetyevo. 212 stylish rooms and suites offer complimentary Wi-Fi internet and feature signature Sweet Sleeper® beds. In case you are organizing a conference or celebrating a family banquet, we offer 7 rooms which cater for up to 250 guests, excellent service and facilities. After a productive day relax with your friends or colleagues at the lobby bar and the restaurant or unwind in the Sheraton Fitness. ... more   less 

Additional Information about Sheraton Palace Hotel Moscow

Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Region: Russia > Central Russia > Moscow > Presnensky
Price Range: $147 - $909 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
Number of rooms: 212
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Also Known As:
Sheraton Moscow
Moscow Sheraton
Hotel Style:
#15 Business Hotel in Moscow
#17 Romantic Hotel in Moscow
#19 Luxury Hotel in Moscow
#28 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Palace Hotel Moscow staff and other travellers.
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Questions? Get answers from Sheraton Palace Hotel Moscow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the main road can be noisy 24x7”
guiltypleasure798, 1 Mar 2017 | Read review
“choose an room showing inside (no street view) as it's more quiet”
DietmarF_12, 7 Feb 2017 | Read review
“Try to become a platinum or at least gold member at SPG and get benefits”
CaroNuremberg, 17 Jan 2017 | Read review
“ask for a rear room, not faced to the road, this is always busy”
TravelingBizzMan, 15 Nov 2016 | Read review
“7th floor street view rooms are much spacious . 705 and 735 are closest rooms to lounge . The club is accessible by room key after 11 PM .”
saahmed60, 11 Nov 2016 | Read review
5 of 5