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Crowne Plaza Moscow World Trade Centre

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#35 of 297 Hotels in Moscow
Certificate of Excellence
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Crowne Plaza Moscow World Trade Centre
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1,368 Reviews from our TripAdvisor Community

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Showing 559: English reviews
St. Petersburg, Russia
Reviewed 3 days ago NEW

Hotel provides 5 star quality services with affordable prices. There are two hotel blocks: New tower block and the old one connected to each other. In each block, mainly two room categories; standard (named standard or business at the old part and club room at new tower block) and suite (named studio or suite at the old part and club...

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Helpful?
Thank Eyrice
Reviewed 3 weeks ago

Last week I was in business trip to Moscow and fet recommendations for the crown plaza. We had two rooms and they refused to gave the second room until the other guests arrived! When they arrived at the hotel there was no room available!! They sent them to other hotel and hot even apologize for that! This is was our...

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Helpful?
Thank lowikeven
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Lowikeven, Thank you for your review of Crowne Plaza Moscow WTC hotel. We appreciate your time for sharing your opinion with other tourists and us. We’d like to explain you the situation as follows. There are the Main Building and the Club Building of Crowne Plaza Moscow WTC hotel, located within 2 minutes’ walk through the internal passage, but...

Irvine, California
Reviewed 3 weeks ago

The hotel is among Moscow’s best 5-star properties and that is especially noticed when you look at your modest bill at the end of your stay. The hotel has got extremely competitive prices, but there is something: It’s far from Moscow’s prominent tourist attractions. There is always a long ride to any of the sites you want to go. That’s...

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Helpful?
1Thank AG4E
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear AG4E, Thank you so much for your review of Crowne Plaza Moscow WTC hotel. We highly appreciate your time for sharing your opinion with other tourists and us. Thank you for your compliment devoted to our staff. A positive guest experience is something our staff takes great pride in, so we value your feedback. We’re happy to announce that...

Burnaby, Canada
Reviewed 4 weeks ago via mobile

The Crowne Plaza World Trade Centre, itself, was a very good hotel and conference centre but I rated this hotel as 4 stars out of 5 because the hotel staff, particularly at the reception, were cold and more than unhelpful. A couple of times I went to reception when they were quiet, I was completely ignored by two available staff...

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Helpful?
Thank Stephanie E
Management response:

Dear Stephanie, Thank you very much for such a detailed review of your recent stay in Crowne Plaza Moscow WTC. I’m very glad that you highly appreciated your room, the view, gym equipment, infrastructure, breakfasts and location of the hotel. I hope that this has helped ensure that your visit to Moscow was absolutely unforgettable. Concerning the staff behaviour, please...

Swindon
Reviewed 28 October 2016 via mobile

The hotel itself is beautiful I must say. You are welcomed by a grand lobby. I stayed in the club lounge which is new annex of the hotel. Modern , bright and clean. It's part of the world trade centre. It's very convenient if you are here for business only. All the shops , boutiques , shopping and food shops...

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Helpful?
Thank jeffuk1901
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Jeffuk1901, I highly appreciate your time to share your wonderful impressions of the recent stay at Crowne Plaza Moscow WTC! Thank you for choosing our Club rooms and WTC facilities. We are happy that you found the room comfortable for your stay and you enjoyed the beautiful view from the room and in-room amenities. Thank you for your compliment...

Waterloo
Reviewed 22 October 2016

I was a little worried when I checked in and was told I had to go to another section/tower of the hotel. Turned out that I was in a beautiful club tower room, breakfast buffet was included, and the river view was breathtaking at night! The room was well detailed with up to date decor, furniture, wifi, and English channels...

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Helpful?
Thank UWaterlooTraveller
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear UWaterlooTraveller, I highly appreciate your time to share your wonderful impressions of the recent stay at Crowne Plaza Moscow WTC! Thank you for your opinion of our Club rooms and WTC restaurants. We are happy that you found the room comfortable for your stay and you enjoyed the breathtaking view from the room. We are looking forward to welcoming...

Gosport, United Kingdom
Reviewed 18 October 2016 via mobile

Really impressive. Checked in warm reception As premium elite was upgraded to club room. Clean organised and great room Comfy beds great tv. One small complaint i wanted to extend one night and the trainee was unable saying come back tomorrow. Your trainee needs more work Great free wifi

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Helpful?
Thank Spookeytookey
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Spookeytookey, On behalf of Crowne Plaza Moscow WTC Hotel staff I would like to greet you as an IHG Rewards Club member in our Hotel. I highly appreciate your time to share your impressions of the recent stay at Crowne Plaza Moscow WTC! I am pleased to know that you found the room clean and comfortable for you. Thank...

Warsaw, Poland
Reviewed 18 October 2016

It's not a new hotel, interior is not amazing, but this hotel has everything you need to feel comfortable on a business trip. Reception is always willing to help you and staff working there speaks good English. Although it's better to deal with things in person than to call tchem from the room - I had 1 phone conversation with...

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Helpful?
Thank Agata A
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Agata, I highly appreciate your time to share your impressions of the recent stay at Crowne Plaza Moscow WTC! Thank you for your opinion of our rooms and WTC restaurants. We are happy that you found the room comfortable for your stay. We appreciate your comment regarding our staff. We kindly ask you to answer on additional question sent...

Reviewed 15 October 2016 via mobile

Visited AgroProdMash exhibition in Moscow and stayed 4 nights in the Crowne Plaza Club. The rooms are big and clean. Modern bathroom and high quality bed. The breakfast was included and in the club lounge. High quality breakfast with western style food. Fresh and good quality and supported by a friendly service. I will come back.

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Helpful?
Thank Malte S
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Malte S, I highly appreciate your recent stay at Crowne Plaza Moscow WTC! Thank you for sharing your comments with us. I am pleased to know that you found the room comfortable for you and mentioned the high quality if breakfast in our Club Lounge. Thank you for the most valuable comment devoted to our personal. We are looking...

Bengaluru, India
Reviewed 14 October 2016

1. Everything about the hotel was sad - for starters there are 2 parts to the hotel - the club side and the "regular side" and they do not even clarify this in the bookings. We were a bunch of colleagues traveling together, some of us got the club side (much better and bigger rooms) with breakfast included while some...

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Helpful?
Thank ShrutiKashyap
OlgaKusina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear ShrutiKashyap, I highly appreciate your time devoted to sharing your impressions of the recent stay at Crowne Plaza Moscow WTC! Kindly be advised that your colleagues stayed in our Club Building for higher rate and had additional privileges accordingly. We kindly inform our guests that in case they have forgotten any essential toiletries (such as shaving cream, disposable razor,...

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Staying in Presnensky

Neighbourhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Russia's Leading Business and Conference Hotel Crowne Plaza Moscow WTC offers supremely comfortable accommodation, modern facilities and superb cuisine to suite both business executives and leisure visitors. The Hotel is located in Moscow in the vicinity of Government House of the Russian Federation, business complex Moscow City and exhibition complex Expocentre. Historical heart of the city is within walking distance. The Hotel has 724 elegantly furnished guest rooms equipped with everything you may need for comfortable rest and efficient work, including free WiFi access throughout the hotel. Luxury styled club rooms with breathtaking panoramic views over Moscow and modern spacious interiors offer its guests enhanced services as well as access to Club Lounge with Club breakfast and hors d'ouevres throughout the day. Experience a range of restaurants and bars offering first-class European and local cuisine. You would not notice time running by in a lively and friendly atmosphere enjoying your meal prepared from ecologically pure organic ingredients perfectly accompanied by a glass of wine or a refreshing cocktail. Crowne Plaza Moscow WTC is an ideal venue for events of various types. Guests are welcome to advantage from 7 modern fully equipped Club meeting rooms with individual A/C and natural daylight including 4 VIP Lounge Meeting Rooms on the 20th floor with panoramic views over Moscow. From intimate gatherings to lavish receptions for up to 1200 guests WTC offers a range of beautiful and elegant halls as well as private banquet restaurants to suite the unique style of your event. The banqueting team will ensure that every requirement is met making certain that everything is perfect. ... more   less 

Additional Information about Crowne Plaza Moscow World Trade Centre

Address: Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia (Formerly Mezhdunarodnay)
Region: Russia > Central Russia > Moscow > Presnensky
Price Range: $98 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Moscow World Trade Centre 5*
Number of rooms: 724
Reservation Options:
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Also Known As:
Crowne Plaza Moscow World Trade Hotel Moscow
Moscow Crowne Plaza
Hotel Style:
#24 Family Hotel in Moscow
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
#32 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Moscow World Trade Centre staff and other travellers.
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Questions? Get answers from Crowne Plaza Moscow World Trade Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get room with river view”
  • room
  • room
  • Bathroom
  • room
  • room
  • view to river
 of 5 bubbles Eyrice, 7 Dec 2016 | Read review
“Definitely get CLUB ROOMS on the HIGHEST FLOOR possible!”
  • Snacks
  • Night View
 of 5 bubbles AG4E, 13 Nov 2016 | Read review
“River view is beautiful.”
 of 5 bubbles UWaterlooTraveller, 22 Oct 2016 | Read review
“higher floors offer best views.”
 of 5 bubbles frank1e, 7 Oct 2016 | Read review
“Ask for a room with river view and far from de elevators.”
 of 5 bubbles luismA9809OY, 25 Sep 2016 | Read review
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