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Crowne Plaza Moscow World Trade Centre

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#34 of 308 Hotels in Moscow
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Crowne Plaza Moscow World Trade Centre
Crowne Plaza Moscow World Trade Centre
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1,425 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Moscow World Trade Centre
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Showing 576: English reviews
Roma
Reviewed 3 November 2012

A very modern and comfortable place for whom come to Moscow for business. Good location, good rooms, richi breakfast. Clean and safe. There is everything you could need when coming to Moscow for business meetings. Good impression. Nice and helpful personnel.

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Helpful?
Thank Tripava
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Tripava, Thank you for taking your time and posting a review concerning your experience with Crowne Plaza Moscow hotel. We were happy to learn you found our hotel and your room comfortable and convenient regarding your preferences. It was also great to hear you liked the breakfast and that our staff was helpful for your needs. We would be...

new york
Reviewed 25 October 2012

I stayed at the Crowne Plaza for 4 nights this month and was fairly disappointed by the experience. The hotel has two wings. The main and largest building and a smaller executive wing. I stayed in the main building which has the same lobby as the World Trade Center and frankly feels nothing like a hotel lobby but rather a...

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Helpful?
Thank saadb
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear saadb, Thank you for taking your time and sharing the feedback concerning your stay at Crowne Plaza Moscow. We were happy to learn that you liked our font desk staff attitude and the fitness center “Atlantis”. As you have noticed, Crowne Plaza Moscow is a part of World Trade Center Moscow which is a huge business complex and provides...

Charlottesville, Virginia
Reviewed 23 October 2012

I stayed at the Crowne Plaza World Trade Center from October 13-20, 2012, and enjoyed the experience. The room was very comfortable, and the staff was uniformly attentive and strong with English skills. Extraordinarily, I received special service on my arrival evening. I asked the concierge about dining options, and a staffer named Igor (don't know his last name) drove...

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Helpful?
Thank rickhamilton
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear rickhamilton, Thank you for taking your time and posting a review concerning your experience with Crowne Plaza Moscow. It was a pleasure to read you found the hotel and your room nice and convenient regarding your needs. We will certainly transfer your nice words to Igor – we are happy you admired the service he strived to provide. We...

Grantham, United Kingdom
Reviewed 15 October 2012

I stayed at the Crowne Plaza 30th Sep to 5th October, my second stay here. Reception staff were welcoming and on the whole the English spoken was very good, certainly far better than my Russian! Really nice lobby area, though with such a huge space, a quiet drink at the bar is very difficult. There are a few restaurants within...

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Helpful?
Thank harterz
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear harterz, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. We were glad to learn you found the hotel and your room attractive and convenient regarding your preferences. We are also happy you appreciated our service and the staff. We would be happy to welcome you to Crowne Plaza Moscow...

Thailand
Reviewed 15 October 2012

Look. If you get a room with a view of the big river and one of the even bigger 'Seven Sisters' then you'll be in for a treat. That is assuming you have a George Orwell type 1984 mask on and can only look out of the window. Look inside and sadly you're reminded of all that makes global hotel...

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Helpful?
1Thank Jonathan S
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Jonathan S, Thank you very much for staying with us during your trip and for sharing your comments. I regret to hear that the hotel and our services did not meet your expectations. I would like to apologize for the inconveniences you experienced during your recent stay with us. Thank you for pointing out the problem with air conditioning...

Boston, Massachusetts
Reviewed 14 October 2012

Very nice, clean, well appointed four star hotel in Moscow. It's an excellent place to stay if you are attending a conference in the World Trade Center since you can just walk over. (And won't have to contend with Moscow traffic.) I'd consider the toilettries on par with a three or four star hotel - - they get the job...

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Helpful?
Thank GreatTrip356
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear GreatTrip356, Thank you for taking your time and posting a review concerning your stay experience with Crowne Plaza Moscow. We greatly appreciate your kind words regarding the hotel, your room, our staff and the breakfast. We will definitely transfer your wonderful feedback to our morning chef. We would be happy to welcome you back to Crowne Plaza Moscow during...

Abu Dhabi, United Arab Emirates
Reviewed 23 September 2012

the Customer Service is very poor and far away from 5 star hotel. The attitude of all hotel staff is rude and not acceptable for guest at all. They are not smiling, not helpful, not polite, they don’t know how to speak with a hotel guests and every time guest asks about something they are angry and irritated. It’s a...

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Helpful?
5Thank Laura B
TsDen, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Laura B, Thank you for taking your time and posting a review concerning your experience in Crowne Plaza Moscow hotel. Here at Crowne Plaza, we pride ourselves on the standards of product and service we provide, which makes it all the more disappointing to read that your experience was not as positive as it should be. We would be...

Elounda, Greece
Reviewed 21 September 2012

i have seen many good hotels but i was really disappointed in crown plaza.i really sensed very uncomfortable in it.the reception guys didn't smile at all.they discriminated between people who were their guests.a different place was arranged for the iranians and turks for breakfast.i have never seen something like this before.

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2Thank faridfa
TsDen, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Faridfa, Thank you for taking the time to share your feedback on your recent visit to our hotel. It was foreseen by the agreement between our hotel and tour operator that all tourist groups are assigned for breakfast in our “Continental Restaurant”. We would like to assure you that nationality of the guest never has influence on the quality...

Helsinki, Finland
Reviewed 16 September 2012

Service has been a real disappointment - staff in reception has low English literacy, checking in takes very long although there are about 5-7 persons behind the counter at a given moment. In the first night electricity went down in my room... Breakfast has been very rich in options but extremely pricey. Overall I can not find the value for...

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Helpful?
Thank Berlllina
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Berlllina, Thank you very much for taking your time to share comments concerning your experience in Crowne Plaza Moscow WTC. It is a great pleasure to learn that you have enjoyed our breakfast. Regarding the costs of food and beverage please be kindly informed that our hotel uses only selected high-quality organic line ingredients for all the food we...

Pipe Creek, Texas
Reviewed 14 September 2012

Had a great time while visiting Moscow and I'm certain this very fine hotel was a major reason. It has everything including a surprisingly large market. I didn't lack for anything. The room was quite large and the bed was super. But above all, the view. Sitting right along the Moscow River the hotel is perfectly situated for views of...

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Helpful?
Thank filmtex
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear filmtex, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. We really appreciate you kind words concerning the hotel, your room and the wonderful views over Moscow. We would be happy to welcome you back during your next visit to Moscow. Kind regards, Victoria Morozova Marketing manager

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Staying in Presnensky

Neighbourhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Russia's Leading Business and Conference Hotel Crowne Plaza Moscow WTC offers supremely comfortable accommodation, modern facilities and superb cuisine to suite both business executives and leisure visitors. The Hotel is located in Moscow in the vicinity of Government House of the Russian Federation, business complex Moscow City and exhibition complex Expocentre. Historical heart of the city is within walking distance. The Hotel has 724 elegantly furnished guest rooms equipped with everything you may need for comfortable rest and efficient work, including free WiFi access throughout the hotel. Luxury styled club rooms with breathtaking panoramic views over Moscow and modern spacious interiors offer its guests enhanced services as well as access to Club Lounge with Club breakfast and hors d'ouevres throughout the day. Experience a range of restaurants and bars offering first-class European and local cuisine. You would not notice time running by in a lively and friendly atmosphere enjoying your meal prepared from ecologically pure organic ingredients perfectly accompanied by a glass of wine or a refreshing cocktail. Crowne Plaza Moscow WTC is an ideal venue for events of various types. Guests are welcome to advantage from 7 modern fully equipped Club meeting rooms with individual A/C and natural daylight including 4 VIP Lounge Meeting Rooms on the 20th floor with panoramic views over Moscow. From intimate gatherings to lavish receptions for up to 1200 guests WTC offers a range of beautiful and elegant halls as well as private banquet restaurants to suite the unique style of your event. The banqueting team will ensure that every requirement is met making certain that everything is perfect. ... more   less 

Additional Information about Crowne Plaza Moscow World Trade Centre

Address: Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia (Formerly Mezhdunarodnay)
Region: Russia > Central Russia > Moscow > Presnensky
Price Range: $120 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Moscow World Trade Centre 5*
Number of rooms: 724
Reservation Options:
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Also Known As:
Crowne Plaza Moscow World Trade Hotel Moscow
Moscow Crowne Plaza
Hotel Style:
#24 Family Hotel in Moscow
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
#31 Luxury Hotel in Moscow
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The lower floors are more practical.”
 of 5 bubbles amihudc2016, 1 Mar 2017 | Read review
“Club rooms are good value”
 of 5 bubbles pricey-2003, 14 Feb 2017 | Read review
“1219 Quiet room, because it is at the end of the corridor”
 of 5 bubbles GintarasB, 11 Feb 2017 | Read review
“Tower. Comes with breakfast and tea/coffee, snacks”
  • Tower Room with View
 of 5 bubbles SusanL877, 22 Jan 2017 | Read review
“room with balcony”
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  • bidet
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5 of 5