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Mamaison All Suites Spa Hotel Pokrovka

TravelocityUS$83*
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#69 of 309 Hotels in Moscow
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Mamaison All Suites Spa Hotel Pokrovka
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386 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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London, United Kingdom
Reviewed 1 week ago

We visited this hotel last week and it was superb. The food, especially breakfast, was remarkable.We had a fabulous room with king size bed and a really good view from our window. The room was generously equipped and the bathroom even had a separate massage shower.Lastly, we must say the staff made our stay at the hotel amazing. They were...

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Helpful?
Thank katerinab202
HotelsManagement, Владелец at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear katerinab202, Thank you for being our guest and for your time to share your experience with us. We are grateful for your kind words in address of hotel`s team members. And we are happy that you enjoyed your time with us. We are looking forward to welcome you back to Mamaison Pokrovka soon! Best regards, Maria Kozlinskaya, Operations manager

Reviewed 3 weeks ago

Be really careful if you are thinking about booking this hotel. I had the most terrible experience with them, they charged my credit card with much more than the offered price and they said that they refunded the money, but they didn’t ! In addition they waited until I checked out and while I was travelling back to my country...

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Helpful?
Thank Angelos K
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest Angelos K, Thank you for being our guest and for taking time to share your notion at Tripadvisor. We are sorry that you have had expressed some negative experience during your stay. But it would be fair to mention that you have checked confirmed rate and signed registration card upon check-in. Only after this procedure the Hotel has...

Wilmington, North Carolina
Reviewed 9 March 2017

Mamaison is an all suites (in my opinion business) hotel with a spa. Hotel was clean, reception desk was friendly, helpful, quick on check in and check out and spoke good English. Rooms seemingly have a color theme going. I stayed there twice in one week (2 nights each time) and had a green room and a red room. Rooms...

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Helpful?
Thank Zuro
HotelsManagement, Manager at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest Zuro, Thank you for being our guest and for your time to share some observations with us. We are happy that you enjoyed services provided by reception desk and mentioned the hotel cleanliness in your review as well as you enjoyed our tasteful breakfast. However we are saddened by your overal 3 out of 5 rating. We are...

Zurich, Switzerland
Reviewed 10 January 2017

We stayed 9 nights this hotel. Actually it was much dissapointed for us. Cleaning was poor. only one time it was good. after we complain. Because after cleaning i saw manz black hair in our bathtub. Reception was helpful. But just receptionist can speak English. Restaurant room service spa recepcion and etc. nobody can not understand english !!! for example...

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Helpful?
Thank snglarbk
HotelsManagement, Manager at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest snglarbk, We appericate your choice to stay at Mamaison Pokrovka and your time to share your observations with us. Thank you for your positive feedback on reception staff. We are very sorry you were not satisfied with services delivered by other staff members and that in this occasion we failed to meet both your expectations and the highest...

Saint Julian's, Malta
Reviewed 24 December 2016

Great multilingual reception staff nothing was too much trouble to organise, large well maintained and clean rooms , fully fitted out , pleasant restaurant with mix of local & international dishes for both breakfast and dinner

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Helpful?
Thank hou204
HotelsManagement, Manager at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest hou204, Thank you for your choice to stay at Mamaison Pokrovka and for your time to share your experience with us! We are happy that you enjoyed your time with us and looking forward to welcome you back! With kinddest regards, Maria Kozlinskaya, Operations manager

Auckland Region, New Zealand
Reviewed 14 December 2016

everyone speaks English, the concierge staff was very helpful. great food and receptionist staff very friendly. I think this will my place to stay anytime being in Moscow. Well done and keep up the good work. Solange

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Helpful?
Thank 62solange
HotelsManagement, Manager at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest 62solange, We are grateful for this opportunity to welcome you at Mamaison Pokrovka and for your great review. Thank you for your kind words in address of hotel`s team! With a great pleasure we are looking forward to welcome you back! Best reards, Maria Kozlinskaya Operations manager

Arromanches-les-Bains, France
Reviewed 23 November 2016

Beautiful hotel with spa and swimming pool Good food and drinks Special good memories of Maria, Manager Conierge also helps to reserve taxis to and from the airport I had a lost luggage and reception were very helpful Will be back soon

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Helpful?
Thank NormandieFrance
HotelsManagement, Manager at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear NormandieFrance, Thank you very much for being our guest and for your great review! We are happy that you enjoyed your time in Moscow and at Mamaison Pokrovka Hotel. Special thanks for your kind words in address of our team and particculary Maria. We appreciate your loyalty to our hotel and looking forward for your next visit! With best...

Peschiera Borromeo, Italy
Reviewed 15 October 2016

Stayed at the hotel for 2 nights. Staff at reception is kind and check in is fast Room was nice well equipped,modern and with good mattress. I also tested the restaurant that was surprisingly good, but the atmosphere in the dining room is a bit too dark for my point of view. Hotel is 20 min walk to the red...

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Helpful?
Thank stonesimo
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest stonesimo, Thank you for giving us this opportunity to welcome you at our hotel. We appreciate your time to share your observations with us. It is very pleasant to hear that services provided during your stay met your expectations. We are happy that that you enjoyed the style and comfort of your suite and dainty dishes at Meat&More...

Reviewed 13 September 2016

I lived here for almost 6 months and the place is fantastic. Service, food, location, room quality and service are al excellent. I even arranged a party there and they did an awesome job. Many of great restaurant around, and even a metro station about 200 m away. Taxis using GetTaxi or Uber are really fast and cheap from there....

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Helpful?
Thank Pedro L
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest Pedro L, Thank you very much for being our valued guest and for your trusting us to be your choice for your long stay in Moscow! We are happy that you enjoyed your time with us and services provided met your expectations. We appreciate your kind comments to hotel`s staff and will be delighted to welcome you back...

London, United Kingdom
Reviewed 12 September 2016

Excellent room, friendly check in good facilities..convenient location close to garden ring and within 15 minutes of Kremlin etc..The kitchen facilities in the room would be very useful for families..

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Helpful?
Thank 764tony
HotelsManagement, Управляющий at Mamaison All Suites Spa Hotel Pokrovka, responded to this review

Dear Guest 764tony, We are grateful to have this opportunity to thank you for being our valued guest. We appreciate your kind comments and happy that you enjoyed your stay at Mamaison Pokrovka! Looking forward to welcome you back to our hotel. With warmest regards, Maria Kozlinskaya, Operations manager

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07/05/2017 08/05/2017
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Staying in Basmanny

Neighbourhood Profile
Basmanny
Basmanny is Moscow’s most artsy neighborhood, containing the highest amount of galleries and cultural spots per square meter in the city. Spend the whole day discovering Russian contemporary art at Winzavod and design at Artplay before moving from the industrial scenery to the Chistye ponds for a calming dinner.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in historic downtown Moscow, the luxury Mamaison All-Suites Spa Hotel Pokrovka is so much more than a boutique hotel in Moscow. Offering some of the most spacious accommodation in the Russian capital, it is a combination of modern design and warmth, unique amongst the luxury hotels Moscow. Hotel Pokrovka is considered amongst the best moscow hotels, and your ideal city base for short and extended stays, be it as Moscow business hotel or for families, providing a genuine home away from home. Within walking distance of some of Moscow's main cultural attractions, the Moscow luxury boutique hotel also offers the exclusive Spa by Algotherm, a top restaurant and stunning Art Deco design, making it the number one for your Moscow hotel booking. Mamaison All-Suites Spa Hotel Pokrovka boasts 84 exclusively equipped suites (35-213sqm), Award-winning MEAT & MORE Restaurant, Exclusive Spa by Algotherm, Indoor pool, sauna, Turkish baths, Beauty and hair salons, Fax & PC connections in each suite, Complimentary WIFI throughout the hotel, 24-hour business centre, MICE and meeting facilities, Walking distance to major city sights. ... more   less 

Additional Information about Mamaison All Suites Spa Hotel Pokrovka

Address: Pokrovka St., 40-2, Moscow 105062, Russia
Region: Russia > Central Russia > Moscow > Basmanny
Price Range: $130 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mamaison All Suites Spa Hotel Pokrovka 5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Mamaison Hotel Moscow
Mamaison Hotel Pokrovka
Hotel Style:
#25 Business Hotel in Moscow
#27 Spa Hotel in Moscow
#29 Romantic Hotel in Moscow
#37 Family Hotel in Moscow
#59 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Mamaison All Suites Spa Hotel Pokrovka staff and other travellers.
3 questions
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Questions? Get answers from Mamaison All Suites Spa Hotel Pokrovka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite on the 3rd floor spacious enough. The a/c was not working. It was a cold room while it was snowing out.”
angelosk726, 4 Apr 2017 | Read review
“Ask for a room with empty neighboring rooms if you want to enjoy your quiet time (poor internal sound insulation)”
Zuro, 9 Mar 2017 | Read review
“Room doesnt have a good view. Because hotel location is between the apartments.”
snglarbk, 10 Jan 2017 | Read review
“Presidential Suite is awesome and will not break the bank!”
BillyBirdIBT, 7 Jul 2016 | Read review
“Sound isolation seems to be an issue in all rooms, higher category rooms, definately have more comfortable beds”
Anastasia1805, 27 Apr 2016 | Read review
5 of 5
Travelocity
US$83* /night
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Prices are for 1 room, 2 adults
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