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I stayed this hotel one night. Hotel is good, rooms are comfortable, decoration is nice but reception clerks are so amateur and so unfriendly. They do not have about their work anything.
They have to change their mind.
By the way breakfast is so poor....More
Thank Esat G
Response from Marina G, Manager at Crowne Plaza St. Petersburg AirportResponded 30 January 2018
Dear Esat G,
Thank you for for taking the time to provide feedback about your experience at Crowne Plaza St.Petersburg Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable...More
shuttle service: guests can find free shuttle bus by exiting the arrival hall and going to the left-hand side. There is a sign indicating that is the correct place.
There is an about 10 min trip by shuttle bus from the airport to the hotel....More
Thank Muzhou Z
Response from Marina G, Manager at Crowne Plaza St. Petersburg AirportResponded 18 August 2017
Dear Muzhou Z,
It is absolutely amazing to receive such a positive review! Thank you so much for taking the time to share your experiences regarding your stay in Crowne Plaza St.Petersburg Airport. It has been a great pleasure and pride to read your complimentary...More
First impressions were good - everyone on reception spoke English. We paid extra for the club lounge based on our past experiences of the Crowne Plaza brand, but that was where we went wrong. This place is all style and no substance. In particular, the...More
Response from Marina G, Manager at Crowne Plaza St. Petersburg AirportResponded 10 January 2018
Thank you for choosing Crowne Plaza St.Petersburg Airport and for taking the time to share your thoughts. We are extremely sorry that your stay was affected by negative service experiences. We strive to make each stay as pleasant and comfortable as possible, and...More
Shuttle driver couldnt even be borthered to assist with bags
Room ok but small - bed is comfortable
Lounge is open 24/7 which is great
Gym is sufficient
Reception staff very nice and competent
Choice in evening buffet very limitedMore
Thank Jens L
Response from Marina G, Manager at Crowne Plaza St. Petersburg AirportResponded 10 October 2017
Dear Jens L,
We would like to thank you for sharing your impressions regarding the Crowne Plaza St.Petersburg Airport hotel. We appreciate your feedback and we always happy to learn how our guests' stay was. Please accept our sincere apologies for not being able to...More
The Hotel is ok for one night, but I would recommend the "Hilton Saint Petersburg Expoforum". I did say in both Hotels and both are very close to the Airport. Hilton Saint Petersburg Expoforum offers a better room design for the same price. However the...More
Response from Marina G | Property representative |
Dear Anna S,
A shuttle is a white Peugeot minibus with hotel logotype which stops on the first line, opposite the arrival hall. A schedule you may easily find on our official site. Please note that due to legal migration... More
Dear Anna S,
A shuttle is a white Peugeot minibus with hotel logotype which stops on the first line, opposite the arrival hall. A schedule you may easily find on our official site. Please note that due to legal migration regulations the hotel will charge a special administration fee of 200 RUR per person per stay including VAT for visa registration.
If you have any more questions please do not hesitate to contact us!