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Belmond Grand Hotel Europe

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Belmond Grand Hotel Europe
Belmond Grand Hotel Europe
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1,544 Reviews from our TripAdvisor Community

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Showing 840: English reviews
Northern Ireland
Reviewed 19 October 2015 via mobile

A most enjoyable stay at this stunning hotel in the centre of St Petersburg. A beautiful spacious room. Fantastic service throughout. The breakfast room is stunning, a vast array of food served whilst a pianist plays. It is busy with tourists / tours at times but that didn't take away from the entire experience.

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Helpful?
Thank djajo
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your valuable comments. We look forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

Netanya, Israel
Reviewed 18 October 2015

We spent five nights here this past week during our tour of St. Petersburg. While the hotel overall is very lovely and would earn a five star rating, there are just a couple of hiccups that make it a four star. First, the positives: Breakfast buffet was fantastic, huge selection and variety, even for a vegetarian. L'Europe restaurant is one...

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Helpful?
Thank shoshiw
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the valuable comments you've shared with other readers and contributors on TripAdvisor. With some regret, we have further noticed that we have not been able to completely meet your expectations. We will use your remarks as a guideline for future improvements of our product. We all hope to have the pleasure to welcoming...

Reviewed 15 October 2015 via mobile

We didn't stay at the hotel, we only had tea and coffee in the lobby bar 2 days in a row. The service was prompt and intuitive. The server even remembered the tea we had the day before, she was very welcoming and smiling! The lobby bar is an excellent place to relax and escape from the busy streets of...

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Helpful?
1Thank Cherritta
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your Lobby Bar experience. We are looking forward to welcoming you back soon! Best regards, Sjefke Jansen General Director

New York, NY
Reviewed 10 October 2015

The only reason for withholding the fifth starl is the drab brown-themed room decor and dim lighting (true of all three rooms we were shown), which seemed like a surprising opportunity loss given the sophistication of this vibrant city. Our room did have an excellent view of the Church on the Spilled Blood and the Russian Museum, however, which partially...

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Thank villagesq
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments and will use your remarks as a guideline for future improvements of our product. We look forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General...

New York City, New York
Reviewed 6 October 2015

I wondered about the wildly different reviews of this hotel ("elegant" v "moldy") when I booked our room. Just to make sure that our room would fit our increasingly high standards, I booked a deluxe room with a view of Arts Square. Big mistake. While the view was beautiful, the room was tiny, dingy and depressing. Management showed us a...

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1Thank susang4835
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your valuable comments. We look forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

Reviewed 6 October 2015 via mobile

The only way to improve on perfection in this otherwise perfect hotel, would be to have someone, when you are checking in, acquaint you with the hotel, and to escort you to your room. The main entrance to the hotel gives the impression of a small boutique hotel, concealing the extraordinary wealth of incredible shops seductively available to guests. What...

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Helpful?
1Thank WiseLawyer
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, I sincerely thank you, on behalf of our hotel and staff, for the lovely comments you've shared. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. We look forward to welcoming you soon to out hotel! Kind regards,...

Reviewed 30 September 2015 via mobile

Very nice hotel, with some history behind it. Service was excellent and the location is great. Close to the Hermitage and right next to the opera house. Food and drinks are a bit pricey, but what can you expect from a high end hotel. Worth the price in my opinion.

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Thank Antonio D
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments and feel very proud that our hotel met your expectations. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe for more amazing experiences! Kind regards, Sjefke Jansen...

Gloucestershire
Reviewed 29 September 2015

We very much enjoyed our stay in this hotel. We had an Arts Square view from our room, which was nice. I think, if we were to come again we would choose a slightly bigger room. We found the Mezzanine café very useful for a lunchtime snack or for tea. There were delicious cakes. The place was never crowded. We...

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Helpful?
Thank Passerby-TA
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We hope to welcome you back to Belmond Grand Hotel Europe in a not too distant future. Best regards, Sjefke Jansen General Director

London, United Kingdom
Reviewed 25 September 2015

I had the privilege to stay again at the grand hotel in st Petersburg and it is one of the top hotels in Spb. The bed was the most comfie and the hotel is lovely old world luxury with all mod cons and everything you need. The location is good off Nevsky Prospekt near landmarks and with loads of good...

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Thank Denise P
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments. We look forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

Edinburgh
Reviewed 24 September 2015

Very enjoyable dinner in the Caviar Bar restaurant. Staff very attentive and helpful. A great deal of caviar and vodka was consumed. Very interesting Art Deco surroundings and good central location. Not cheap but a great evening was had by all.

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Helpful?
Thank Clairette
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your Caviar Bar experience. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A cultural and culinary landmark, Belmond Grand Hotel Europe has played a central role in social, cultural, civic, and business life of St Petersburg for 140 years. Belmond Grand Hotel Europe is located in the very heart of the city centre, on the corner of Nevsky Prospekt and Mikhailovskaya Ulitsa. Positioned adjacent to the Arts Square, the hotel has strong associations with the worlds of theatre, music and ballet. Past guests include Peter Tchaikovsky, Dmitry Shostakovich, Ivan Turgenev, Johann Strauss, George Bernard Shaw, Luciano Pavarotti, crowned heads and world leaders. Today the hotel offers its guests 266 rooms. The hotel's Historic Floor boasts 10 unique suites with individual names, including the Dostoevsky, Romanov and Pavarotti suites. The hotel is home to four welcoming restaurants and bar of the highest international standards. On Fridays, L'Europe Restaurant hosts the hotel's celebrated Tchaikovsky evenings, while another pearl of the hotel's restaurants is the Caviar Bar, where guests can enjoy blini with caviar washed down by ice-cold vodka. Those who enjoy chocolate can make their dreams come true in the hotel's in-house chocolate factory, where they can even order a chocolate grand piano. Located in the heart of the cultural capital of Eastern Europe, Belmond Grand Hotel Europe combines the charm and elegance of 19th century tsarist Russia with the contemporary comfort. ... more   less 

Additional Information about Belmond Grand Hotel Europe

Address: Nevskiy Ave., Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
Region: Russia > Northwestern District > St. Petersburg > Nevskiy , Palace Square
Price Range: $450 - $1,452 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Grand Hotel St Petersburg
Hotel Style:
#1 Business Hotel in St. Petersburg
#2 Spa Hotel in St. Petersburg
#4 Romantic Hotel in St. Petersburg
#5 Family Hotel in St. Petersburg
#6 Luxury Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Grand Hotel Europe staff and other travellers.
11 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask a room near the elevator. there are a lot of stairs in this hotel”
B929MZdianas, 10 May 2017 | Read review
“Do not be afraid to ask for a complimentary upgrade the place is huge!”
THam515, 6 May 2017 | Read review
“There is no lift to "mezzanine floor" and thus better to have the bell boy to help your luggage”
  • Nice chinese proverb before bed time....
  • Yes
myra_hk, 29 Apr 2017 | Read review
“All the rooms have insulated windows to protect from street noise, but inquire about a mattress topper for the firm mattresses.”
justgotravel, 5 Apr 2017 | Read review
“Park view is lovely if it's snowing”
Dudley3186, 1 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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