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Novotel St. Petersburg Centre

Reviews (1,443)
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161
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All reviews separate toilet nevsky prospekt second building riviera travel main avenue modern hotel business trip quiet location excellent location concierge service public transport spent nights few minutes walk speak russian by foot city petersburg
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1 - 5 of 485 reviews
Reviewed 1 week ago via mobile

This was my home for a good month during the World Cup Football. And it was home,very nice staff and rooms.Nothing never to much for the guests. I would return here immediately. It’s located behind Nevsky Prospect and in the heart of the city.More

Date of stay: July 2018
Thank ronaldh745
Response from Novotel_Centre, Front Office Manager at Novotel St. Petersburg CentreResponded 1 week ago

Dear Ronald! It's so nice to hear from you! FIFA was a real celebration and it's the best thing to know that our Novotel was like home to you. I hope that you will come back to St. Pete very soon and will have a...More

Reviewed 2 weeks ago

All 3 staffs at reception were helpful & fluent in English. Swift check in for 15 rooms. Receptionist Valerie met all our requests. Accommodation & breakfast typical of Accor Novotel. Strategic location walk distance to Nevsky Avenue. Personal rating of property is good First Class...More

Date of stay: November 2018
Thank siew6138
Response from Novotel_Centre, Front Office Manager at Novotel St. Petersburg CentreResponded 1 week ago

Greetings from St. Petersburg! Thanks a lot for choosing Novotel. It's a pleasure to know that you loved your stay with us. We're trying to do our best to work as quick as possible in order to make sure that our group arrivals would go...More

Reviewed 3 weeks ago

The hotel staff used a very strange approach to get in touch with me when they had a trouble with charging my credit card. They just blocked my room so I had to go downstairs to figure out what is going on. It is especially...More

Review collected in partnership with Accorhotels.com
Date of stay: November 2018
1  Thank Vladimir_Sparrow
Response from Novotel_Centre, Manager at Novotel St. Petersburg CentreResponded 3 weeks ago

Dear Vladimir_Sparrow, Greetings from Novotel St. Petersburg Center. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to share your feedback. We would like to sincerely apologize for the inconvenience you have encountered with your room keys...More

Reviewed October 31, 2018

the best location in a buetiful city / very good breakfast and also good service at the front desk . nice bar and good envairment . also nice room which are very comftable . good gim and very nice hotelMore

Review collected in partnership with Accorhotels.com
Date of stay: October 2018
Thank snirim
Response from Novotel_Centre, Front Office Manager at Novotel St. Petersburg CentreResponded November 1, 2018

Dear guest, Thanks a lot for your feedback regarding your recent stay with Novotel St. Petersburg Centre! We're happy to know that you loved the hotel and services provided. I hope that one day you will come back to our beautiful city again and will...More

Reviewed October 26, 2018 via mobile

Room was a bit small but still manageable. Room is clean and simple. Good housekeeping service. Location is good as walking distance to train station and metro station. Right in the city without too much noise. Reception service was good and helpful. I’ll stay here...More

Date of stay: October 2018
Thank agathabryan
Response from Novotel_Centre, Manager at Novotel St. Petersburg CentreResponded October 28, 2018

Dear Agathabryan, We would like to thank you for choosing Novotel St. Petersburg for your stay and for taking the time to share your experience with other travelers. We are pleased to learn that your stay with us was an enjoyable one and we look...More

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Questions & Answers
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HLR39326
December 1, 2018|
AnswerShow all 3 answers
Response from Novotel_Centre | Property representative |
Dear HLR39326, There are 2 options, - you can provide credit car on reception at arrival and it will be used as payment guarantee, so all the charges you can close to room account and pay altogether by credit card at... More
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danallen03
October 25, 2018|
AnswerShow all 3 answers
Response from ronaldh745 | Reviewed this property |
The bars and restaurants Will be open
1
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Jillyone
August 10, 2017|
AnswerShow all 5 answers
Response from EdgardGM | Property representative |
yes in all rooms coffee and tea facilities but yes in bar one of the best coffee in town
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