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Novotel St. Petersburg Centre

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1,062 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Braunschweig, Germany
Reviewed 4 days ago NEW

staff was very polite and helpful - excellent Service!! Only bad Thing to mention: Quality of breakfast is poor! Not a big variety for a €12,- breakfast. Presentation of Food is not worthy. Food itself (for e.g. scrambled eggs) is not tasty and doesn´t look good.

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Helpful?
Thank bjoernh364
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Bjoernh364, Thank you very much for your feedback. Your kind comments about excellent service and hospitality are highly appreciated and will definitely be shared within our team. It is a great pleasure for us to receive it. We are very sorry to hear that our breakfast offer did not meet your expectation. I will pass your comments to F&B...

Vilnius County, Lithuania
Reviewed 1 week ago

The hotel doesn't inform anywhere there are repariong works in the building, so there is no convenient acesses to the hotel or numbers. Hotel is really outdated. Very dirty flooring in the privilege room. Have nothing bad to say about managers though. They were really helpful.

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Helpful?
Thank Eisa-liga
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Eisa-liga, Thank you for being our guest and for finding time to share your expirience at Novotel St.Petersburg Centre. As you mentioned the hotel interiors are getting a bit old fashioned and outdated and that is why the hotel is going through refurbishment process now. We are trying to make the renovation process as much comfortable for the guests,...

Helsinki, Finland
Reviewed 1 week ago

It is very close to Nevsky Prospect and to metro station Mayakovskaya. The hotel is clean. The desk-service is very good. The restaurant is OK. The breakfast is very good. The only disadvantage is a rather complicated "internal structure" of the building. So moving between the buildings 1 and 2 takes time as you need to change the lift twice...

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Helpful?
Thank asuomi
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear asuomi, We are really pleased to know that you enjoyed your stay at Novotel St.Petersburg Center during your trip to our city. Novotel strives to provide high level of quality and every guest comment is important for us. Thank you for appreciating our location, our team and our restaurant. Concerning two buildings, originally city authorities asked to build a...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

ooh , i stayed 6 night , had upgrade for biggest suit , the was so nice and greet , but i had one thing happen with me there what make me to hate ever moment i been not only in hotel , make me hate all the city , and i keep that for my self , any way...

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Helpful?
1Thank ZAMIL A
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear ZAMIL A, We would like to thank you for sharing your expirience at Novotel St.Petersburg Centre. Its a pleasure to know that you appreciated the level of service and comfort in the hotel, but its really upsetting to know that generally the trip to the city left not really pleasant memories. We, as a team of Novotel, do hope...

Ko Samui, Thailand
Reviewed 2 weeks ago via mobile

Was at Novotel from October 17 - 23, 2016. A perfect location in the heart of St. Peter, got on what I need and close by everywhere I want to go. The room and service are super, looking forward to go back there again for Easter 2017

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Helpful?
Thank Kryno
Novotel_Centre, Администратор at Novotel St. Petersburg Centre, responded to this review

Dear Kryno, Thank you very much for your review. It is a pleasure for us to know that you loved your stay with Novotel St. Petersburg Cenrtre! We are looking forward to see you again. It is always good news for us to see our guests coming back. Thank you for choosing Novotel! Best regards, Kirill Kondratev Deputy Front Office...

Carnforth, United Kingdom
Reviewed 2 weeks ago

First the bad news - the heating was constantly on, you cannot open the windows and the heating controls would not adjust. A number of people had the same problem. The room was far too hot and it was difficult to sleep. The washroom has glass windows, so if you want to wash your hands in the night its a...

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Helpful?
Thank amy000
Novotel_Centre, Администратор at Novotel St. Petersburg Centre, responded to this review

Dear amy000, Thanks for such a detailed review on your recent stay in Novotel Saint-Petersburg Centre. We very much appreciate your comments for it helps us change for the better. The Novotel design is standard and it's the same for all our rooms, besides the design is generally a matter of taste. But there are things that we could change...

Adelaide, Australia
Reviewed 3 weeks ago

This is a hotel of good but not exceptional quality.It is well positioned. The rooms are of good size. The bathroom a little small with a shower which just works. The hotel is of good value. The staff are helpful and friendly

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Helpful?
Thank Jim T
Novotel_Centre, Администратор at Novotel St. Petersburg Centre, responded to this review

Dear Jim, Thank you very much for this kind review. It is a big pleasure for us to know that you loved your recent stay in Novotel St. Petersburg Centre. We appreciate your comments, especially the one about the work of our team. Your acknowledgment is the best reward for us. At the time being we're having our lobby and...

London, United Kingdom
Reviewed 4 weeks ago

The hotel is located in a great spot for sightseeing. It's about a 30 minute walk to the Hermitage. The reception staff really can't do enough for you, nothing is too much trouble. A decent sized room and very comfortable bed, the toilet is separate from the bathroom but this didn't bother me. The rooms can get a little hot...

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Helpful?
Thank Leeann K
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Leeann K, We truly appreciate your positive feedback regarding your stay at Novotel St. Petersburg Centre! it is so pleasing to read that we met all expectations and you had a delightful experience. Our reception staff is proud and thankful for your kind comments! Thank you for recommending our hotel and we are looking forward to welcoming you on...

Canberra
Reviewed 4 weeks ago

A wonderful place to stay in St Petersburg. We were particulary impressed by the staff who, when they heard I had been "mugged" in broad daylight in a nearby main street nearby, They immediately organised for me to phone my bank in Australia on two occasions in order to cancel Credit Cards and also assisted in me phoning the Australian...

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Helpful?
Thank JohnEllisCanberra
Novotel_Centre, Администратор at Novotel St. Petersburg Centre, responded to this review

Dear Mr. Ellis, Thank you very much for taking time to write this review. We are awfully sorry that you happened to encounter this disgraceful side of our city which must have ruined the whole impression of your trip. We're happy to know that in spite of what happened you stay cheerful and optimistic, and we're also pleased to hear...

Reviewed 5 weeks ago via mobile

+ Ok hotel, nice & pleasant staff, good rooms, separated bath from toilet. Lobby ok, breakfast very nice choices. - Only bad staff is no real window to open and get fresh air, this i dont like in some hotels. That's why will say "3" instead of "4" in genaral hotel is for "4"

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Helpful?
Thank Milan Ć
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Milan Ć, Thank for being our guest during your trip to St.Petersburg. We are very glad that generally your stay was comfortable and enjoyable. Concerning the opening windows, the hotel was constructed the way that the windows are not opening. As we know about this issue every year we install opening windows in a number of rooms. . Therefore...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Novotel St. Petersburg Centre, a 4 star hotel located in the very heart of the historical centre of St. Petersburg close to all main attractions: the Hermitage, Mikhailovsky Theatre, Russian art museum, the Cathedral of Our Lady of Kazan, Summer garden and Marsovo Field. A perfect base to explore the city centre. Relaxing accommodation in quiet surroundings 100 meters away from Nevsky Prospect with its nightlife, bar scene and shopping. Business travelers are catered for with free Wi-Fi Internet, 11 meeting rooms and a business centre. Be indulged at the Cote Jardin restaurant, Intermezzo Lobby bar, and cozy Novotel Cafe. Unwind in our free fitness centre with steam bath. ... more   less 

Additional Information about Novotel St. Petersburg Centre

Address: Mayakovskogo St., 3A, St. Petersburg 191025, Russia
Region: Russia > Northwestern District > St. Petersburg > Nevskiy
Price Range: $72 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel St. Petersburg Centre 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Novotel St Petersburg Centre Hotel St. Petersburg
Novotel Hotel St Petersburg
Hotel Style:
#12 Spa Hotel in St. Petersburg
#37 Luxury Hotel in St. Petersburg
#43 Family Hotel in St. Petersburg
#53 Business Hotel in St. Petersburg
#74 Romantic Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from Novotel St. Petersburg Centre staff and other travellers.
3 questions
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Questions? Get answers from Novotel St. Petersburg Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suit with roof”
 of 5 bubbles 539zamila, 16 Nov 2016 | Read review
“Its on two sites across a road or 3rd floor bridge- you are best on the restaurant side”
 of 5 bubbles amy000, 16 Nov 2016 | Read review
“The higher the better”
 of 5 bubbles JimT290, 9 Nov 2016 | Read review
“Pay a bit more and get the junior suite”
 of 5 bubbles Tweetman, 10 Oct 2016 | Read review
“choose in tower 1”
 of 5 bubbles siddharthelf2015, 4 Oct 2016 | Read review
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