We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Majlis GRAND MERCURE Madina

Expedia.comUS$137*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$137*
Great Deal
US$139*
US$139*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Majlis GRAND MERCURE Madina
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

321 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 196: English reviews
Start your review of Majlis GRAND MERCURE Madina
 Click to rate
Reviewed 6 days ago NEWvia mobile

One of my best hotel in Madinah Thank you Mr. Naveed and his teamTeam for their hospitality and organization in our conferance Spical thank for Chef Ahmed Hegazy and his team for his delicious food in the Buffet resturants. 5 stars

 Report
Helpful?
Thank ahmed a
MEHDI B, Guest Experience Officer at Majlis GRAND MERCURE Madina, responded to this review

Dear Mr. Ahmad A Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property and I will...

HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

A beautiful hotel with plenty of friendly customer service: Rooms are stylish and hygienic and staff go beyond expectations in order to please you. The structure itself is not too big so it's quite calm inside and out which makes the process of going in out to pray very easy. Also Masjid Al Nabwi is directly opposite the hotel which...

 Report
Helpful?
Thank Ivana112
About Hotel's Favourite Review
MEHDI B, Guest Relations Manager at Majlis GRAND MERCURE Madina, responded to this review

Dear, Ivana112 Thank you for taking the time to share your review on Trip Advisor following your stay at Majlis Grand Mercure Hotel Holy city of Madinah It is wonderful to hear that you enjoyed your stay with us following your positive comment. As I am pleased that you were impressed with the care demonstrated by our staff. With my...

Reviewed 6 days ago NEWvia mobile

It was an amazing stay at Majlis Grand Mercure, except for the house keeping everything was beyond expectations. We had six rooms with 14 travellers in total. Alhumdulillah everyone was happy. In my next trip in December, ill stay again in Majlis Grand Mercure .

 Report
Helpful?
Thank Muhammad U
MEHDI B, Guest Experience Officer at Majlis GRAND MERCURE Madina, responded to this review

Dear Muhammad U Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely...

Reviewed 2 weeks ago

We arrived at the hotel around 3:30AM and were told that our reservations were no where to be found. We showed the written communication to the manager on duty but we were told that there were no rooms available and nothing could be done. Extremely frustrated, we asked to speak with the GM, after many attempts they were able to...

 Report
Helpful?
1Thank maryam s
MEHDI B, Guest Relations Manager at Majlis GRAND MERCURE Madina, responded to this review

Dear Maryam S Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely...

Reviewed 2 weeks ago

Very well located and very friendly staff. The rooms very clean and the stay was a great experience. I would recommend anyone to stay. The rates were reasonable and they have good showers, and clean bed sheets.

 Report
Helpful?
Thank Mohamedraza N
MEHDI B, Guest Experience Officer at Majlis GRAND MERCURE Madina, responded to this review

Dear Mohamedraza A Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely...

Reviewed 2 weeks ago via mobile

Alhumdulillah very nice hotel close to the womens section good selection breakfast buffet also manager extended extra 2hour time from checkout time needed that as my flight was late that night. Thank you

 Report
Helpful?
Thank Mortuj A
waleeda953, Guest Relations Manager at Majlis GRAND MERCURE Madina, responded to this review

Dear Mortuj A Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely...

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed for 5 nights 3 adults and 2 children. We were very very pleased with the distance to the prophet's (pbuh) masjid very near to the ladies entrance. Could not fault our hotel rooms either, we were given a mini suite consisting of two rooms both ensuite one with wc and the other with bathroom containing a bathtub which...

 Report
Helpful?
Thank Safee2013
waleeda953, Guest Relations Manager at Majlis GRAND MERCURE Madina, responded to this review

Dear Safee2013 Thank you for the great review of our hotel we are glad that you enjoyed your stay and by the next time please do not hesitate to contact me. we look forward to the pleasure of your continued visit and assure you of our best attention at all the times... Kind Regards Waleed Al Raddadi Guest Experience &...

West Yorkshire, United Kingdom
Reviewed 3 weeks ago

Amazing hotel. Staff spoke fluent English and were extremely helpful and polite. Literally took 1-2 mins to walk to Haram from hotel. Fantastic location. Women's entrance was directly opposite hotel which was very convenient.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank MUFC4EVERRR
MEHDI B, Guest Relation Officer at Majlis GRAND MERCURE Madina, responded to this review

Dear MUFC4EVERRR Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Loved this hotel, room were excellent and the hotel was close to everything you wanted and needed. Hotel was clean and well staffed, great service in all. I would return here again without hesitation.

 Report
Helpful?
Thank AnzRahman
MEHDI B, Guest Relations Manager at Majlis GRAND MERCURE Madina, responded to this review

Dear ,AnzRahman Thank you for the great review of our hotel we are glad that you enjoyed your stay and by the next time please do not hesitate to contact me. we look forward to the pleasure of your continued visit and assure you of our best attention at all the times... With kind regards Yours sincerely, Waleed Al- Raddadi...

London, United Kingdom
Reviewed 4 weeks ago

After a wonderful 5* stay in Makkah where we stayed at the Zam Zam hotel, we were expecting nothing less from Grand Mercure. Sadly, we were left bitterly disappointed. Upon arrival, we were checked in with ease. When we entered our room, we were surprised at how small the suite was and did express some concern. The Manager Waleed (who...

 Report
Helpful?
Thank 48hkhan
MEHDI B, Guest Relations Manager at Majlis GRAND MERCURE Madina, responded to this review

Dear 48hkhan I am very sorry that you did not enjoy your stay among us. I have forward your message to our Management and we are already working on to identify the source of the problem and to ensure that it will not happen again. With kind regards Yours sincerely, Waleed Al -Raddadi Guest Experience & Quality Manager

249 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (152)
Viewed
Hotel & Grounds (17)
Viewed
View from Room (6)
Viewed
Room/Suite (25)
Viewed
Bathroom (19)
Viewed
Dining (6)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (97)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (22)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (26)
Viewed
Other (26)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Medina hotels
0.2 km away
Madinah Hilton
Madinah Hilton
#1 of 137 in Medina
525 reviews
0.1 km away
Anwar Al Madinah Movenpick Hotel
0.9 km away
Pullman Zamzam Madina
Pullman Zamzam Madina
#5 of 137 in Medina
191 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Dallah Taibah Hotel
Dallah Taibah Hotel
#6 of 137 in Medina
229 reviews
1.0 km away
Madinah Movenpick Hotel
Madinah Movenpick Hotel
#10 of 137 in Medina
537 reviews
0.4 km away
Madina Oberoi
Madina Oberoi
#2 of 137 in Medina
209 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
The Grand Mercure Madina (ACCORHOTELS group) offers 5-star accommodations overlooking the Prophet Mosque (150 meters), Islam's second holiest site. It features a gym and rooms with free Wi-Fi. Red floor carpets and recessed lighting provide the air conditioned rooms with a warm feel. Each room has a flat-screen satellite TV. The private bathrooms have double vanities. After a good night's rest, guests can enjoy breakfast in their rooms. Grand Mercure's restaurant serves international and traditional Saudi cuisine. There is also a selection of on-site shops. Free private parking is offered on availability. The staff at the 24-hour front desk can arrange a shuttle service to and from Prince Mohammad Bin Abdulaziz Airport. ... more   less 

Additional Information about Majlis GRAND MERCURE Madina

Address: Central Area, Medina, Saudi Arabia (Formerly Western Alharithia Hotel)
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: $120 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Majlis GRAND MERCURE Madina 5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, Priceline, Agoda, ACCOR, Cheap Tickets and HotelQuickly so you can book your Majlis GRAND MERCURE Madina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Majlis GRAND MERCURE Madina Al Madinah/Medina, Saudi Arabia
Hotel Style:
#2 Spa Hotel in Medina
#2 Best Value Hotel in Medina
#4 Luxury Hotel in Medina
#5 Family Hotel in Medina
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Majlis GRAND MERCURE Madina staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Majlis GRAND MERCURE Madina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for any issues speak to waleed Qasim - good guy”
mohamedrazan, 8 May 2017 | Read review
“The junior suite recommended by Kasir-Uddin, bell man, suited my family the most. The service was excellent.”
middlem2017, 17 Apr 2017 | Read review
“Stay at this hotel was a nightmare”
, 11 Apr 2017 | Read review
“demand a clean room with views not facing the buildings at the back near movenpick! its very depressing!”
BecLond, 30 Mar 2017 | Read review
“Sixth and seventh floor”
hzhs, 12 Mar 2017 | Read review
5 of 5
Expedia.com
US$137* /night
View Deal
Booking.comUS$139
TripAdvisorUS$139
Orbitz.comUS$139
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates