Madinah Marriott Hotel
King Faisal Street, opposite Madinah Governor Off. PO Box 25711, Medina Saudi Arabia
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About
#29 of 209 hotels in Medina
Location
Cleanliness
Service
Value
Madinah Marriott Hotel is an excellent choice for travellers visiting Medina, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Close to Jannatul Baqi (2.3 km), a popular Medina landmark, Marriott Medina is a great destination for tourists.
Guest rooms offer amenities such as air conditioning, a minibar, and a desk, and guests can go online with free wifi offered by the hotel.
Marriott Medina features 24 hour front desk, room service, and a concierge, to help make your stay more enjoyable. The property also boasts a fitness center and a restaurant. If you are driving to Medina Marriott, free parking is available.
While in Medina, you may want to check out some of the restaurants that are a short walk away from Madinah Marriott Hotel, including Al Baik Restaurant (1.3 km), Arabesque Restaurant (1.2 km), and Abu Khalid Restaurant (1.1 km).
If you’re looking for something to do, Al-Masjid an-Nabawi (1.6 km), Quba Mosque (0.6 km), and Masjid al-Qiblatain (1.0 km) are a nice way to spend some time, and they are all within walking distance of Marriott Medina.
Enjoy your stay in Medina!
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Property amenities
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Coffee shop
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Wifi
Restaurant
Breakfast buffet
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Bath / shower
Safe
Seating area
Telephone
VIP room facilities
Iron
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Arabic, Filipino, Hindi
Location
King Faisal Street, opposite Madinah Governor Off. PO Box 25711, Medina Saudi Arabia
Madinah Marriott Hotel
Getting there
Car recommended
Grade: 43 out of 100
43
Mohammad Bin Abdulaziz Airport
14.9 km•
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13 Restaurants
within 1 kilometer
135Reviews5Q+A29Room tips
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Most Recent
Stayed for 4 nights. Had booked and paid for two rooms (triples) but were assigned one double and one triple room (they charged on arrival)....Breakfast is excellent but room service and quality is not Marriott standard. I am a gold member and my stay has not been posted to my reward account - it has been more than 3 weeks.
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IslamFarghaly, General Manager at Madinah Marriott Hotel
Responded Jun 30, 2016
Dear Mr. Shariq Thank you for taking time to share you constructive feedback, we appreciate your loyalty to Marriott and it is good to know that the breakfast was up to what you expect. as we do strive to provide the best level of services, we apologize for any inconveniecnes might be caused during your stay, we will deeply consider your comments to reassess our services and to train our staff. Once more we thank you for staying with us and looking forward to hosting you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
How this hotel is categorized as a 5 star hotel I will never know! Location: 5/10 Room: 5/10 Beds comfort: 6/10 Sleep quality: 5/10 Room service: 1/10 Cleanness: 2/10 Value of price paid for the room: 6/10 Breakfast (Fotor and Sohor): Not included Staff: 6/10 Internet/wifi: 0/10 The hotel feels old, in serious need of renovation for some reason it felt like the 90s, the reception is simple, at check in was greeted well but was not informed of the floor I was staying, room type, reservation, breakfast ect I was just handed the room keys and that was it, once I entered the room first think I noticed was the stains on the bedsheets!!! It wasn't removed for new guests, the food for the eftar or fotor was simple, the Internet was horrible and barely working, location was ok there is…
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from IslamFarghaly, General Manager at Madinah Marriott Hotel
Responded Jul 1, 2016
Dear Valued Guest I would like to thank you for taking the time to share your constructive feedback, I'm delighted to know that the hotel transportation was satisfactory and it was easy for your to reach the grand mosque. We are very sorry for not meeting your expectations, I would like to inform you that the hotel is scheduled for renovation that will start shortly. all service issues will be addressed to all concerned individuals internally and will work on them to make sure that will not be repeated. I do hope that we will have the opportunity once more though to welcome you back in the near future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This Hotel is located like 800 meters from Gate 6 of the Prophet's Mosque (near entrance of Roza-Rasool). Has an amazing location away from the so crowded hotels which face the Haram. The advantage that comes along is of Service, Quality, Professionalism and most importantly greeting attitudes surpasses everything. With all this comes the financial part of being able to afford your stays. At reasonably priced spacious rooms, this is definitely the right choice. Specially when these rooms are offered with free buffet breakfast in these prices. There are Pakistani, Turkish and Arabic restaurants available under 300 meters of reach with excellent quality food. Worth mentioning is the famous Islamabad Restaurant. The hotel staff is also excellent and have to mention Mohammed (Events…
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Date of stay: April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed there from May-21st to May-24th. The rooms are really old and needs some upgrades. But hotel restaurant service was excellent specifically the Food & Beverage manager Mohamed Sayed was very helpful and provided us exceptional service.
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Date of stay: May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Marriot madinah is located a t a very good place to stay. We were upgraded to a room with a haram view. We could see gunbad e khizra from our window. 24 hur shuttle service is available. Even if you don't want to take shuttle service, masjid e nabwi is maximum 7 minutes walk. Hotel staff is very pleasant. Easy accessibility of markets and restafrom the hotel. A place to stay again
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Date of stay: March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
As Marriott loyal reward members, we take every chance to stay at our favorite brand's property and chose to stay at Marriott Madinah for the third time. Our last visit was a year ago. The hotel is in a bad condition and deteriorating. Although the rooms are spotlessly clean, nice breakfast buffet (upgraded since our last visit), and has a very cheerful staff, the rooms are very old, bathrooms are cracked and towels look overused. The free shuttle drops you near a Haram's gate that won't take you either to Baqee'a nor to Alrawda so taking a taxi to Haram is more efficient than the free shuttle. The price is shockingly cheap (76$ per night including breakfast!), but you'll soon realize why. I hope that Marriott consider renovating this hotel for the sake of maintaining their…
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Date of stay: April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mohamed M, Front Office Manager at Madinah Marriott Hotel
Responded Apr 24, 2016
Dear Valued Guest Thank you for your valuable feedback and comments, we will take your comments into consideration when reassessing our services. our hotel is scheduled for renovation including all rooms and public areas of the property. We thank you for your loyalty to Marriott, please accept our apology for any inconvenience might be caused. We are looking forward to providing you a rewarding and memorable stay. Warmest Regards Mohamed Marzouk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
After a great 4 nights stay at the Marriott Makkah, we arrive at the Marriott Madinah on March 15, 2016. What a difference between these two hotels. Just night and day. Madinah Marriott is so sub standard that this doesn't fall into any category. I don't think I remember staying any hotel such as this anywhere in the world. I'm not sure where to start. Check-in process was not Marriott standard at all. We arrived after a long journey from Makkah. It was late, my wife and my son were traveling with me. The duty manager questioned that we had only booking for 1 person, was very rude, and requested that I gave him the telephone number of whom I had booked this room with. I mentioned that I booked it in Canada using 1-800 number. He requested the number so I had to look for it…
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Date of stay: March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mohamed M, Front Office Manager at Madinah Marriott Hotel
Responded Apr 9, 2016
Dear Islam I would like to thank you for your feedback and valuable comments, we are very sorry for all inconveniences might be occurred. We will take your comments into our deep consideration to reassess our services and train our staff. once more we thank you very much, please accept our sincere apology. Warmest Regards Mohamed Marzouk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Medina Marriot has one of the best staff I have seen in my travelling journeys so far. The team at the restaurant where I had my complimentary breakfast was extra sweet, caring and very professional. The manager of the venue along with the waiters were going out of the way to serve us and make our breakfast worthwhile. Additionally, the bell boys and the reception team were also very helpful. The location of the hotel vis-a-vis Masjid e Nabawi, the mainstay of the city, is also quite good. It was a walking distance for me to visit the Mosque both at night and in the morning. Additionally, the proximity of shops and markets is a plus as well. The hotel is unlike any other Marriot that I have stayed in the world. It lacks the basic structural features and grandeur that is the…
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Date of stay: March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I booked this hotel for my mother as she went for Umrah earlier this year. She and my uncle family stayed there and got a very positive response. Shuttle service was available for masjid e Nabwi (Sallalah o Alehy Wassalam). Breakfast was good and room was very spacious.
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Date of stay: January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here during a recent trip to Madinah. It is very close and easy walk to the prophets Mosque (Al-Masjid an-Nabawī) and centrally located for a variety of food outlets and touristy shops / markets. The Reception staff are welcoming, but could do with smiling a bit more, and being a bit more customer focussed. The one outstanding person that made the stay very worthwhile was: Mr. Mohamed Sayed, the Egyptian Food & Beverage Manager. I met him during my breakfast and he is an absolute star. Went out of his way to ensure the hotel guest are well looked after, has his eye on all of his catering staff and never missed a beat when it came to ensuring that everything ran like clockwork, even if it meant seeing that my glass was empty and refilling with orange juice or…
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Date of stay: March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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ALSO KNOWN AS
marriott medina, medina marriott
LOCATION
Saudi ArabiaAl Madinah ProvinceMedina
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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