We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Madinah Hilton

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Madinah Hilton
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

510 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 425: English reviews
Start your review of Madinah Hilton
 Click to rate
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

Thanks a lot for everything it was amazing stay with very friendly and professional stuff I really recommend this hotel to those who's looking for relaxation and luxury stay also I should appreciate the quality of food and the very good location.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Ahmedelasayed
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great...

HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

After having read that Hilton madinah is the number 1 hotel in madinah I booked my stay at the hotel. Upon entering I felt I was entering a dated hotel, golden and gaudy , rooms dated and the interior so 1970's, I wondered what the fuss was all about. But soon enough I realised why it's rated the best, not...

 Report
Helpful?
1Thank Imran E
About Hotel's Favourite Review
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great...

Reviewed 5 days ago NEW

The location of the hotel is right in front of prophet's mosque, but the hotel itself is in a bad condition. It requires extensive renovation as the rooms are extremely outdated, old, dusty, and so on. Overall, I did not enjoy my experience staying there.

 Report
Helpful?
Thank Samer K
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this review

Dear Sir Thank you for taking the time to share your experience about your recent stay at our hotel. As a respected Hilton member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience....

Bkackburn
Reviewed 6 days ago NEWvia mobile

Excellent location, building needs revamp but the worst is the service level, be ready to be ignored! Bathroom slippers are available on request and if you request it will still not arrive! Request pillows at 6:00pm and they will not bring it till 10:00pm until you call them again and complain... same happens with towel request!

 Report
Helpful?
Thank Irfan_balapatel
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this review

Dear Sir Thank you for taking the time to share your experience about your recent stay at our hotel. As a respected Hilton member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience....

Dubai, United Arab Emirates
Reviewed 1 week ago

Overall Experience:10/10 Fayaz Ahmed at the Breakfast area was very professional and friendly. Such a nice person I have not got the kind of service he provided anywhere else in the world. High five to him. He knows very well about the guest anticipated needs.

 Report
Helpful?
Thank muhammadfareed
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great...

Chennai, India
Reviewed 1 week ago

Great Location , Genuinely Courteous Staff , Comfortable stay , the Free Parking facility for guest was really helpful as I was travelling by road from Makkah to Madinah . The extended check out time makes it strategically very practical , that the guest can have lunch after Zohr and Check out at ease , go to the Asr Prayers...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank 9mushtaqm
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great...

Reviewed 1 week ago via mobile

Service and location are par excellence, however the rooms are a tad bit outdated (despite you paying high rates). Room service menu is not the best. Overall, if one is visiting Madinah for umrah and Ziyaret(visit) of Prophet Muhammad's shrine, this is an ideal hotel and I would definately recommend it

 Report
Helpful?
Thank JMVee
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great...

Frankfurt
Reviewed 2 weeks ago via mobile

Its perfectly located right oppsite the Masjid. It is little bit outdated now. But as we been there just for our Ibaadah, we were quiete happy. It is perfect if you wanna chill little bit between the prayers. Just two minutes walk from the Mosque.

 Report
Helpful?
Thank hoodyni
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great...

Lahore, Pakistan
Reviewed 2 weeks ago via mobile

Awesome location, nice and tidy rooms,nice breakfast included.Fresh juices are served at breakfast.Co-operative staff and good menu at restaurants with variety of Arabic plus continental and Chinese dishes. All in all worth staying with families.

 Report
Helpful?
Thank jamshedbutt
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great...

Reviewed 3 weeks ago via mobile

Everything was great except for the rude racist looks of the service managers! Management needs to be trained on guest etiquette! Specially the breakfast manager who wouldn't let us take the food which we fully paid for up to our room after my wife felt ill.

 Report
Helpful?
Thank Dilwar C
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this review

Dear Sir Thank you for taking the time to share your experience about your recent stay at our hotel. As a respected Hilton member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience....

178 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (143)
Viewed
Hotel & Grounds (17)
Viewed
Dining (7)
Viewed
View from Room (4)
Viewed
Room/Suite (30)
Viewed
Bathroom (3)
Viewed
Other (82)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Room/Suite (16)
Viewed
Dining (9)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Medina hotels
0.3 km away
Anwar Al Madinah Movenpick Hotel
0.8 km away
Pullman Zamzam Madina
Pullman Zamzam Madina
#6 of 135 in Medina
158 reviews
0.2 km away
Madina Oberoi
Madina Oberoi
#2 of 135 in Medina
207 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Dallah Taibah Hotel
Dallah Taibah Hotel
#4 of 135 in Medina
226 reviews
0.2 km away
Majlis GRAND MERCURE Madina
0.0 km away
Shaza Al Madina
Shaza Al Madina
#9 of 135 in Medina
842 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Banquet Room

Additional Information about Madinah Hilton

Address: King Fahd Rd | Oppst Prophet Mosque, Medina 3936, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: $163 - $1,425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Madinah Hilton 5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Priceline, Agoda, Hotels.com, Travelocity, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Madinah Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Madinah Hotel Medina
Medina Hilton
Madinah Hilton Al Madinah/Medina, Saudi Arabia
Hotel Style:
#1 Luxury Hotel in Medina
#2 Family Hotel in Medina
#12 Best Value Hotel in Medina
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Madinah Hilton staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Madinah Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Haram View”
sip680925, 27 Mar 2017 | Read review
“Ask for haram view”
ukconnoisseur, 23 Feb 2017 | Read review
“Quite hotel in the vicinity of the prophet mosque”
mustaquimkhan, 24 Dec 2016 | Read review
“not much difference in the deluxe and junior suite rooms..opt for the cheaper option”
M_mamot, 10 Dec 2016 | Read review
“Rooms with Haram view are more fulfilling as most guests visit for religious purposes.”
isagaya60, 28 Nov 2016 | Read review
5 of 5